Garage Door 101: A Lesson in Garage Door Jargon

Time to learn some garage door jargon, so next time a repairman shows up, you’ll know some terms…

  • Bottom bracket:  There are two bottom brackets, or corner brackets, on a garage door – one on the right, and one on the left. The lifting cables are attached to the bottom brackets on most sectional doors.
  • Cable drums:  Cable drums are an important part of a tension spring system. As the garage door opens, the lifting cable winds around the grooves in the cable drum. It keeps the lifting cable in line, so it doesn’t get tangled.
  • Cycle:  One cycle of a garage door goes from when it’s fully closed, to fully open, and then back again to fully closed. Torsion spring doors are rated by how many cycles they’re supposed to safely complete in their lifetime, for example 25,000, 50,000 or 100,000 cycles.
  • Galvanizing:  Galvanizing is the process of coating steel to prevent rusting. All steel garage doors are galvanized.
  • Jambs:  The jambs are the vertical pieces on either side of a door frame.
  • Photo-electric sensor:  Photo-electric sensors are required by law for safety reasons. They’re mounted 6” above the ground in the doorway, and will reverse the direction of the door if it hits an obstruction. If the sensor isn’t working, the door won’t work, either.
  • Rollers:  The rollers are the wheel part of the roller assembly that roll freely using ball-bearings.
  • Torsion springs:  Torsion springs are the other type of spring system (as opposed to extension springs) that aid in raising and lowering a garage door. They’re mounted above the door, and are loosened and tightened by the cables as they wind around the drum when the door is opened and closed.

Why do I need a garage door tune-up?

Does my garage door need a tune-up?

More and more homeowners are using their garage door as the primary entrance to their homes. Just imagine, in one month your garage door can go up and down hundreds of times. Your garage door is also usually the largest moving object in your house and has many moving parts, so lack of maintenance can cause serious problems. Once a garage door or one of its components breaks or malfunctions, it’s often a sign that other parts may be damaged or worn.  It’s time to schedule a Garage Door Tune-Up, and you can do so by calling 888.870.4677.

Meet the Staff: Mark Christopher

Meet Mark.

Mark is a San Diego native. Mark has been in the garage door business since 1993 and has witnessed many changes to garage doors over the years.  From the basic 1-piece tilt up doors to today’s modern full view glass doors. On his time off, he enjoys working around the house.

Meet the Staff: Joel Brace

Meet Joel.  Joel is our Service Tech’s Supervisor.

He was born in Tucson, Arizona and has been servicing garage doors for over 19 years.  Favorite meal is Chicken Marsala.  On his free time he enjoys any and all home improvement projects.  He is most definitely an asset to our company.

Meet the Staff: Leo Velasquez

Meet Leo.

Leo grew up in Northern California, Merced to be exact.  He has been servicing garage doors for about 7 years now. He enjoys his Caldo de Res (Beef Stew).  And when he is not working you can find him spending quality time with his family or reading a good book.

Meet the Staff: Gene Arnell

Meet Gene.

Gene grew up in Utah and has been in the business for over two years.  He enjoys spending time with his two kids and playing golf.  Gene is always willing to go the extra mile for his customers and co-workers, he is a major asset to Garage Door Medics.

Meet the Staff: Pedro Corona

Meet Pedro.

Pedro our new garage door installer was born in Guadalajara, Mexico.  He has been installing doors for about 10 years now.  He loves Italian food.  On his days off you can find him bicycling.  He is incredibly knowledgeable and helpful.


Jerry Chula Vista, CA Garage Door Repair Review

Fabulous, quick, thorough, friendly

Lori answered the phone in the early evening to set up an appointment at my convenience for the next day. She was a delight to talk to, collecting relevant information.
Leonardo called before he arrived at the appointed time. He diagnosed my problem immediately and was able to fix it within an hour. I can’t say enough good things about how Leonardo treated me and how wonderful the entire experience was.
I’ve used this company at least twice in the past several years, and I’ve always been pleased with the results.
When I had this most recent problem, I didn’t hesitate to call again, and they came through, just as I had experienced before.
They are terrific!

Source: Customer Lobby 11/05/2013