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Installation, Parts, and 24/7 Garage Door Repair in Palm Desert & Palm Springs
Finders keeperz
02:42 12 Dec 20
I highly recommend this Company. Joel (tech) was great and delivered great service as expected! He is extremely knowledgable and takes great pride in his work. Company offers competitive pricing and their staff is wonderful! Thank you Brandi for your efforts of getting me in the same day! You guys rock! Joel is my go to Tech for any concerns or future service!
Sabrina V.
07:59 23 Nov 20
Tim, our technician was very helpful, efficient and great to work with. The new install is so quiet. We thank the company for its help and cooperation.
Konnie Warburton
16:59 22 Sep 20
Garage Door Medics is excellent. We requested an appt online and we promptly had a call back to schedule a garage door service. We are in Palm Desert, CA. Eric Murphy was the technician that was sent out to us and Eric is truly 5 star! We have a German made garage door opener that is difficult to service, and we needed additional remote openers which were difficult to find, we were told. Eric was completely knowledgeable about the issue, about the opener that we have....he was able to program universal remotes to work with this opener. He educated us to the pros and cons of the existing opener, shared his recommendation for solution should this one become problematic. Eric knows his business! He is our go-to for any garage door issues....he is the Garage Door Medic! thank you Eric!
Doug Brown
02:41 11 Sep 20
Very impressed! I called at about 10am to report that our garage door was broken, and so mangled and out of alignment that it couldn't even be manually opened or closed. By 12:30pm, a technician (Preston) was at our home, and within about an hour he had everything working and gliding perfectly. Thanks for the great service!
Lila Schmidt
01:13 22 Jul 20
Thanks Avi for fixing my garage door so quickly and educating me.
Joyce J.
14:42 08 Jul 20
Erick Parks your the best! Professional and knowledgeable. I have had Garage Door Medics our a couple of times now. Fast response time, friendly service and...
Rob Klingensmith
21:21 06 Jul 20
Our new garage door opener -- incorrectly installed through Lowe's -- was not functioning properly (despite 2 service visits). Then Joel from Garage Door Medics came out. He fixed everything quickly and professionally, provided us with reliable advice... and was a really pleasant guy! Now we know who to call in the future. Garage Door Medics is fantastic.
Mitch Groff
04:39 02 Jun 20
I have used Garage Door Medics 3 times and have yet to be disappointed with the quality of their service. Avi is outstanding!! Fixed my problem and answered every question I had. Very highly recommended!
Selfish Gills
01:03 23 May 20
Quick and professional. Strongly recommend and will definitely use their services again.
Dena Michael
04:32 06 Apr 20
On a Sunday, my garage door would not go down. I called Garage Door Medics. The repair man arrived promptly and fixed the door. There was no extra charge for coming out on Sunday. I am very pleased with their service and would use them again.
Tyler A.
09:59 12 Mar 20
My fiancé backed into our garage door with a boat, leaving us with minor cosmetic damage, but a door that buckled and would not operate properly....
Ron Cook
20:21 02 Mar 20
Great service and professional. On time and honored warranty without hassle. Recommended!
Jeff Kinnard
19:23 28 Feb 20
Preston is awesome- on-time, called before and was quick and thorough with repair. Took the time to explain everything to me.
Daniel Talbot
16:30 28 Feb 20
I have used Garage Door Medics in the past. They are on time and professional.
Chris Carroll
21:38 27 Feb 20
Michael Carter
19:39 27 Feb 20
As always my technician Leonardo Vasquez was on time, professional, and thorough. Garage door medics are the only ones I trust working on my door. Always 5 stars!
Michelle Barajas
17:56 26 Feb 20
All the team members are friendly and professional. This company is extremely reliable and has great pricing. Pedro is the tech that i see the most and he is great!!
Glenn Crouch
22:59 25 Feb 20
Sylvia D'Angelo
22:35 25 Feb 20
Very friendly and knowledgeable tech. Helped us out with our garage door problem.
Dennis Ferguson
21:53 25 Feb 20
Lucio Perez
18:36 25 Feb 20
Javier Morgan
21:11 22 Feb 20
They were a pleasure to work with and the technician took care of all of my issues.
Dan Frey
20:53 20 Feb 20
Marsha MacDonald
18:49 20 Feb 20
Excellent service. Informative, great attention to detail, efficient, knowledgable, personable, and excellent communication skills.
Mike Addison
00:17 20 Feb 20
Nelson Matthews
22:15 19 Feb 20
Bob Kaplan
20:27 19 Feb 20
Great job, here in less than 24 hours with a smile.
Kellie Lenahan
05:42 19 Feb 20
Excellent service from start to finish! Quick, reasonably priced and all agents were very friendly. Can't thank you guys enough.
brett colter
02:45 19 Feb 20
Leo, was fantastic. He was patient and meticulous and did an outstanding job on a multitude of issues on both my garage doors and got them and running like new. Thanks Leo! I hope you'll be my 'go-to' guy everytime!
Gary Klesper
03:08 18 Feb 20
Pedro, showed up right on time. he was both polite and professional. We were very pleased how he ticked all the boxes and took time to explain what had been done. We highly recommend Garage Door medic and Pedro.Many thanks.
Steven Sanchez
21:35 16 Feb 20
Garage Door Medics always perform a thorough inspection of my garage door and make recommendations for performance if needed. Chris M. who recently inspected my garage door was very personable and even programmed my built in remote system in my car.
Luis Rojas
21:00 16 Feb 20
Mike Pawka
18:25 14 Feb 20
Great service! We have been using GDM for 10+ years.
Julie Goldberg
18:11 13 Feb 20
Brian was on time and very courteous. He knew what the problems was right away and had the parts on the truck to fix at the first visit. Would recommend.
Kate Rasmuzzen
16:29 13 Feb 20
Miguel Marin
01:19 13 Feb 20
The previous owner of our house apparently didn't install the garage door right. Leo fixed it up. So quiet now. So smooth.
byron kitagawa
02:12 12 Feb 20
Travis was ahead of schedule and called to confirm an earlier arrival. He introduced himself and explained the process. He completed the maintenance and the door is working fine. No problems at all.
Janie Sexton
01:21 12 Feb 20
Reid Burkhardt
19:16 09 Feb 20
Richard Morris
05:04 09 Feb 20
Sandra Blattler
17:21 07 Feb 20
Al Hester
18:49 06 Feb 20
The technician was great. He called ahead, came on time, was friendly and professional. Our garage door is much quieter. He did not at all try to sell us something we didn't really need. We will definitely use Garage Door Medics again.
John Haas
05:24 06 Feb 20
Amanda Benedict
00:04 06 Feb 20
As a single female, I often worry about repair technicians (Auto, plumbing, etc.) over charging and recommending services that I don't really need. That did NOT happen with Garage Door Medics. Their service technician, Preston, was awesome. I thought I needed new garage door springs + a new garage door opener. Preston quickly installed new garage door springs, inspected all moving parts and adjusted the tension rods. Then, he looked at my broken garage door opener and advised me that I just needed to replace a part & did not need a whole new opener. Great news! He quickly replaced the broken part and then inspected the remainder of the unit to make sure everything was running smoothly. I have lived in this house for 8 years and the garage door opener has never run as smooth and quiet as it is running now! Preston explained the "why" behind everything he did, tips on things I could do to keep my garage door working well, and assurance regarding the overall safety of my garage door and opener. While no one wants to spend money on garage door repairs, I actually feel better now that my garage door and opener have been repaired and inspected. Money well spent.
Gary Thomas
21:13 05 Feb 20
Preston was on time and extremely knowledgeable about his craft. I will be sure to contact him should the need arise. Thank you Preston.
Robert Olds
19:36 05 Feb 20
Phil Murphy
13:07 04 Feb 20
Jennifer Martin-Roff
01:10 02 Feb 20
Robert was so friendly and helpful. He arrived on time, and took his time to explain everything. Our garage doors are fixed and we now have a much better understanding of how they work. Highly recommended.
Dawn Wood
18:39 01 Feb 20
Jeahyeong Han
04:42 01 Feb 20
I had a very nice service. He was very technical, and fixed off tracked cable very easily. Also, found the root cause, which lead to the cable off track, adjusted the spring tension to maintain the chain tension.
Joe K.
16:49 30 Jan 20
Called to have a noisey door fixed .....my experience was excellent !!! Prompt, Courteous, Proffessional and Knowledgeable..... Highly Recommend Erick...
Mick Styron
23:36 04 Oct 19
Since I have gotten nothing but great service I keep coming back. Had maintenance done and they recommended I replace my door. They didn't try to get me to do it right away since I told them I needed to check with my HOA. What took so long was my HOA. They took forever to respond. When I finally got ready my wife went online and found what she wanted. When they came out they recommended what they thought I needed. Well when I told him what my wife wanted he told me that they could. My wife wanted the premium, top of the line. It was not what they what they recommended so they don't try to upsale you. The gave me a timeline based on the door being a special order which worked great with my schedule. The installer was on time and reviewed everything that they were going to do. He was fast and efficient. He went over all the new equipment and ensured I was comfortable with it all. They ensured my homelink in my cars worked.
Service was top notch. I would recommend them to everyone and I plan on having them do my maintenance.
Service was top notch. I would recommend them to everyone and I plan on having them do my maintenance.
Shane Tavares
15:53 19 Sep 19
Travis came around 6:00pm and repaired / upgraded our broken door opener.
Great Customer Service! We couldn't be happier!
Great Customer Service! We couldn't be happier!
Chris Claborne
19:33 08 Sep 19
Great back-office scheduling. Rick the installer was awesome.
Carol Ripley
18:29 16 Aug 19
Great service - very polite
Paul Krupsaw
14:56 15 Aug 19
Pedro arrived promptly. Diagnosed my problem immediately. Great service. Used my senior discount. I’m a repeat customer
Yen Tong
15:45 06 Aug 19
Very good service!Thanks for the very nice work Rick Wards.
Linda Alexander Duckor
20:03 29 Jul 19
I was given a window of 8-12 am. Rick called a half hour before his arrival to let me know he would be there at 9:00. He arrived on time. Looked at my garage door. It was making a loud clanging noise opening and closing. He quickly determined it just needed new rollers. The old plastic ones had worn out. He was very professional and polite and changed the rollers (10) in a half hour. I would highly recommend them.
Kirk Shearer
15:53 16 Jul 19
Quick, easy service by Avi!
Maureen Miner
16:31 10 Jul 19
Everything was excellent from start to finish. When I called for the appointment the girl who answered the phone was more than flexible. I needed someone to help asap and she made that possible. Erich was my technician and he was terrific, so informative, fast and explained the costs for what I needed. I highly recommend Garage Door Medics.
Troy Warfield
15:29 06 Jul 19
I have used garage door medics twice now. These guys get the job done very professional
JoAnn Rank Holmes
15:35 05 Jul 19
Arrived on time and was able to troubleshoot the problem. Had everything back to working properly. Very nice to work with.
Steve Zeis
22:08 04 Jul 19
Very good service and fair prices. Highly recommend!
Dalene Garcia
15:23 02 Jul 19
On 6/24/19 Leo from Garage Door Medics was great!! He explained everything in simple terms for my mother to understand and gave her pricing. He was very pleasant, friendly, and efficient. We highly recommend Garage Door Medics service. They have everything on their truck they needed to repair my Mother’s garage door.
Michael Stadille
16:41 28 Jun 19
Great experience! Our opener was over 20 years old. Gene was wonderful! He explained EVERYTHING and thoroughly inspected cables, bearings, hinges, etc. Replaced all worn out parts. Never tried to oversell. He is upfront and honest. Highly recommend!! Request Gene!! 5 stars!!
Al Russo
04:37 27 Jun 19
Trust is usually not so easy to come by. Yesterday Erick Parks had integrity from the start, did not sell anything that was not necessary and before starting repairs, even educated us on the history of the manufacturer of the door, the company's combined knowledge base and experience with the brand and what to expect now and in the future. Then the repair estimate cost came in far less than expected. For a roll up door that was buckling and binding (you'd think it was going to explode) he took about 20 minutes to do the repairs and of course it was working perfectly afterwards. I've used Garage Door Medics in the past and will refer them always. They are consistent and reliable. I trust referring them to anyone and recommend you trust them to work on your garage door too.
Mary Benbow
16:29 21 Jun 19
Prompt service, good explanation of what needed fixing.
Ronnie Hicks
15:27 20 Jun 19
Returned from a trip to a broken door. Called and was able to get a tech out the same day. Tech was on time, professional, identified issue and provided quote. Repair was completed in a timely manner and the area was left clean. I've used in the past and will continue to do so in the future.
Masashi Tsuyama
00:36 02 Jun 19
Great service. Preston was very punctual and friendly.
Meredith Frisk Dendle Gallagher
17:46 31 May 19
Jake was very thorough. We have used Garage Door Medics several times with good results.
Neyna Quintero
19:13 29 May 19
Excellent customer service
Sara Siebrand
15:37 29 May 19
Preston did an excellent job. I highly recommend this Company.
Gabi Joel
19:39 22 May 19
Great Service,, very friendly and competent man.
Suzzette Jack Ferrer
04:47 16 May 19
Excellent service. They accommodated my schedules and they fixed my garage door. Special thanks to Avi for his excellent job. Highly recommended.
Ryan Bittorf
15:32 27 Apr 19
Excellent service! They accommodated my schedule and fixed my door that had been installed poorly. Highly recommended.
Betsy Glover Warkentin
15:37 30 Mar 19
Technician Robert was very knowledgeable, helpful and quick with follow up! We have already recommended GDM to others.
Charisa Calvert
02:03 20 Mar 19
Yes they took their time and explained all the safety aspects of the door for future use
Jodi Tanner
16:02 16 Mar 19
I have been working with Garage Door Medics for years and have had stellar experiences! They easily identify what is at risk but do not make repair suggestions that are unnecessary. Their annual maintenance is extremely well-priced, and the techs are lovely people. I recently worked with Erick, who was an utter delight and made the time fly as he explained what he was doing and why.
Maria Goldman
02:21 03 Mar 19
Professionalism and quality workmanship.
Rich Wilde
21:33 21 Feb 19
Great service, great guy. Very honest, thought it was going to cost 2k and only ended up being $400.
Highly recommend
Highly recommend
Jose Cedano
16:18 21 Feb 19
Professional and trustworthy, the agent gave me some great advice about maintenance of my garage door. I felt very comfortable and knew I was in good hands. Thank you and I would recommend to all my friends and family members.
Guy Desjardins
00:18 19 Feb 19
Leo has serviced my door for 2 years (annual tune up). Very professional. Recommend their service to anyone.
Dave Gaustad
15:46 11 Feb 19
great friendly dependable service-very pleased!
Karin Pephens
18:50 04 Feb 19
Was given a quote by our usual garage door guy to replace the springs and immediately started looking for other quotes because it was insane! Stopped when I found Garage Door Medics. Called, they came out the next day, replaced the springs, stuck to the quote and was in and out in under an hour. Will be using them from now on. Thank you!
Jevon Givens
15:02 04 Feb 19
Prompt and professional!😀
Natasha Nani
16:19 30 Jan 19
They are open 24/7. The man that came was nice and patient with our issue. He was prepared and fixed it. It was worth it.
Jim Costello
01:12 17 Sep 18
GD Medics in Dallas was super helpful today. They were timely, punctual & priced great!
I appreciate their professionalism!
Highly Recommended!!
5 Stars
I appreciate their professionalism!
Highly Recommended!!
5 Stars
Larry Shepard
04:15 01 Sep 18
Very fast service courtesy nice gentleman would recommend them
Phillip James Herr
14:34 21 Aug 18
Garage Door Medic’s stood up to what makes America Great. Honest and, brilliant Trevor knew exactly how a simple fix of our garage door failure would save us hundreds. He went beyond the electrical malfunction and adjusted the spring tension to give the motor a longer life. Then Trevor oiled the wheel bearings so the system operated like new. After visiting with him about economics, politics and family values we shared a lasting friendship. Trevor could easily own any company. Big Thanks to a great guy!
Bruce Anderson
20:47 09 Aug 18
A little problem with getting the door!
But James is a people person with great skills!
Awesome job on my door!👍🏻👍🏻
He will be called in the future for any of my garage door needs!
Bruce Anderson
But James is a people person with great skills!
Awesome job on my door!👍🏻👍🏻
He will be called in the future for any of my garage door needs!
Bruce Anderson
Linda Sue Burt
05:32 26 May 18
Jesse Simmers
04:34 26 May 18
Joel Brace came out and did an awesome job. Got my door running again. Thank you! Would definitely recommend these guys to friends and family.
Jesse Simmers
Jesse Simmers
Bill Waite
21:22 18 May 18
Called Garage Door Medics and Leonardo was here in about an hour. My system was old and tired and decided to go with the Lift Master after talking with Leonardo. He has serviced my door before so I knew who to ask for when I first called. He is a pleasure to deal with and has a a perpetual smile and enjoys his work. My system is way cool and I can open and close my door with my phone. Love it!
Coincidentally when he was about finished my neighbor came over and said her door would not open (Broken spring). I introduced them and my neighbor is getting her door fixed as I write this. Again Leonardo is a pleasure to deal with and would recommend him and Garage Door Medics anytime. Thanks Guys!
Coincidentally when he was about finished my neighbor came over and said her door would not open (Broken spring). I introduced them and my neighbor is getting her door fixed as I write this. Again Leonardo is a pleasure to deal with and would recommend him and Garage Door Medics anytime. Thanks Guys!
Catherine Krupsaw
22:01 12 May 18
Excellent service and Brendan was very courteous--it was a Saturday late morning problem and Garage Door Medics was at my home within an hour! Very pleased!
Robert Feldmann
14:18 10 May 18
JR took care of everything - quick too. Went thru all of the options and worked fast on a very hot day.
Stuart Gibbs
02:51 24 Apr 18
Brendon was prompt, courteous and went above and beyond.
Doug Morin
13:32 23 Apr 18
the BEST! On time, professional, and they know what they're doing. I've referred Garage Medics to neighbors who agree. I wouldn't call anyone else. Great job guys! Thank you.
Julie A. Glenn
10:43 18 Apr 18
JR was awesome and I can't thank him enough for coming out AFTER hours to rescue us from our broken garage door!!! Had no idea Garage Medics had bought out our original garage door company but after our experience with JR last night, we will continue to use them. Thank you, JR for your great work and thank you Garage Door Medics for getting someone sent out to us so promptly. Greatly appreciated!!!!
Ann Spaccarelli-Smith
15:38 09 Apr 18
Trevor came to my house to fix our wall mounted garage door remote. He found the problem and fixed the problem in less than 30 minutes. He also programmed our daughter's car remote for the gate which has been a problem. He also programmed additional gate remotes. I have had 2 other companies come out to fix these problems and none have succeeded. I am very happy to have found Garage Door Medics. They were referred to me by a friend who had a wireless remote system installed.
Mendy Landa
03:07 15 Mar 18
they were great.. came on time, quickly assessed the problem and fixed it immediately at a very reasonable price. I would highly recommend them.
Kathy Kemper Perry
01:18 15 Mar 18
Trevor was my technician and he was great. He arrived in a timely manner and explained everything completely before beginning the repairs. He was up front with the cost of the repairs also. We will definitely use this company again. Thanks for making my garage door work again!!!
Patti Chavez
19:15 02 Mar 18
GDM was quick to arrive and immediately fixed our issue Brendan was professional and knowledgable. Would highly reccomend this company for efficiency and a fair price.
Helen Hayden-Wade
06:28 27 Feb 18
Bryan London was very responsive and professional! As a full-time working mom, I appreciated his patience as I was running late getting home in traffic. He took the time to assess the problem, gave a quote and had it fixed 2 business days later (my schedule issue not his). I hated my old garage door (loud!) and my opener (never worked!) - now it’s 100% better! I wish I would have called sooner!! You will not regret calling!
Robert Moses
16:51 13 Feb 18
The staff with Garage Door Medics were friendly, professional and answered all my questions quickly and accurately. I had a fantastic service tech (Avi B) on site to look at our garage door issue right away. Avi was both professional and easy going at the same time. Had our sticky door problem cured pretty quickly and offered up advice for better options when we're ready to upgrade. Very good mechanic that I would not hesitate to recommend to anyone needing his help. Thanks to the whole team at GDM.
Jaime Castillo
02:03 07 Feb 18
Great and fast service, Gene A. Is an expert!, he explain to me every step of his work. Thank you!
Phil Stackhouse
14:51 01 Feb 18
GDM was prompt, professional, and had a price upfront service with published prices to show there’s no gouging.
Josh was amazing - handled a problem that I feel a good many would have recommended a new garage door opener.
I will use them as future needs necessitate and if we get a new opener in the future.
We are contacting them shortly to discuss and motorized gate for our office as well.
Super happy and highly recommend.
Josh was amazing - handled a problem that I feel a good many would have recommended a new garage door opener.
I will use them as future needs necessitate and if we get a new opener in the future.
We are contacting them shortly to discuss and motorized gate for our office as well.
Super happy and highly recommend.
Michael Dalrymple
20:14 02 Jan 18
Prompt and professional service rendered. Jeff was hands on to our issue and very knowledgeable. Much appreciated!
Fsaaam
17:36 14 Dec 17
I somehow broke my garage door, at least is was impossible to open or close it and it was crooked. I called Garage Door Medics before seven this morning and by eight Preston Uecker was here and within a short time he had fixed everything including a garage door opener that I thought had broken years ago so I was only opening my garage manually. His work was outstanding and he was very courteous and a pleasure to talk to. He answered all my questions and when he left my garage door was and is working perfectly, better than it ever did. To me it was like a Christmas present and he was Santa Claus. I am so pleased. Thank you.
Joe Juarez
01:44 21 Nov 17
Garage Door Medics was recommended on a DFW Veterans facebook group. I called Jeff Merkel and set up an appointment time for the following day. He arrived on time and explained the problem/solutions. He made some recommendations for the other garage door which needed attention as well. The customer service was fantastic.
Denise Flowers
23:45 20 Nov 17
Thank you Jeff Merkel for providing excellent service. My garage door problem was fixed and I was very satisfied with the work performed. I would not hesitate to contact them again if I need too.
Lora Hofmann Benedetti
22:13 08 Nov 17
Excellent, professional work! They came within the window specified and quickly did a great job repairing our garage door opener!
Jeff Taich
04:05 21 Oct 17
Great company! Otto, their technician, didn't try to rush and took his time. When I didn't like the door, right there on the spot he said fine I'll take it back and return it no argument nothing. I didn't really get the type of door that I ordered but it was no fault of their's. Everybody was professional I'll definitely use them again!! I delt with at least four people from the company in different phases of the work and ordering and they were all professional and not trying to upsell. The work that needed to be performed it was very simple nothing technical about it. It only took a couple minutes but otto was kind enough to lubricate and do a couple other things on my other door at no charge.
Five star company for sure
Five star company for sure
Joyce Robillard Ramsey
17:57 21 Sep 17
Jon the service technician was so informative, he fixed my garage door issues and arrived within an hour from when I called this morning.
I highly recommend them.
I highly recommend them.
Desmond E Lee
05:04 13 Sep 17
All I can say is " OUTSTANDING" Work, when you reach out to the Garage Door Medics.. you can always count on a job well done, they were in and out in no time and the job was well completed. I couldn't have asked for better service and my garage is working smoothly!!
Chuck Edwards
12:17 19 Aug 17
Jeff Merkel is my go-to guy for garage doors. He does an annual tune-up and has replaced our doors. A seasoned pro all the way. Before you put your home on the market call Jeff to check out your garage doors (door fails are VERY common on home inspections.) PLEASE message me if you have questions or are thinking about making a move.
Paul Taylor
16:25 28 Jul 17
Rick Hopper did a great job replacing 2 garage door springs for me. He was quick and very professional. If you ever need garage door work done I highly recommend calling these guys.
B J Janet Rutledge
01:02 21 Jul 17
Jeff was awesome with the install of our new garage door opener and getting everything set up. He was timely & did a great job on the install. I plan to use him and Garage Door Medics for another install on my shop. I highly recommend them.
Sharon Spittler Goldstein
23:02 10 Jul 17
Friendly, fast response time, save day service. Competitive pricing, super service. Honest, reliable and dependable. I won't ever call anyone else.
Carletta Leonard-Coleman
05:18 04 Jul 17
On 7/2/17, I filed a claim to repair our garage door. Had not heard from the company today so I called and spoke with Joy in customer service. She was very nice and scheduled and appointment for 7/3/17 between 3-6 pm. Leonardo the Technician called at 3 pm and stated he would arrive at 3:30. He arrived on time and was very professional. He explained what he was going to do. When the work was completed, he explained what was done and made recommendations. I am so thankful for the work he has done. Fabulous! The best service technician ever!!! Thanks Joy and Leonardo for the greatest day ever!
Samir Aghravi
00:54 29 Jun 17
When you call Garage Door Medics, you are assured that your problem will be taken care at the earliest possible time frame by a real pro in the business.
They have been twice to my house. Once to fix an opener but instead they installed a new one and relieved from constant repair cost on the old one and the second time Jimmy Love showed up for the problem? I don't know what he did, but whatever it was the garage opener was working with no glitches, whereas like many in the industry could have made up some pretend issues??I Jimmy was the original installer of the current one and I am glad he showed up for this visit? he is someone you can trust. Thanks Jimmy.
They have been twice to my house. Once to fix an opener but instead they installed a new one and relieved from constant repair cost on the old one and the second time Jimmy Love showed up for the problem? I don't know what he did, but whatever it was the garage opener was working with no glitches, whereas like many in the industry could have made up some pretend issues??I Jimmy was the original installer of the current one and I am glad he showed up for this visit? he is someone you can trust. Thanks Jimmy.
Bobbie Parry
17:10 22 Jun 17
Solved my problem within a few minutes. Very nice person.
Roger Bangle
16:58 22 Jun 17
Renee Warren
19:03 08 Jun 17
We have used Garage Medic 3 times. I cannot say enough nice things about this company and their employees.
Their staff is very helpful, kind and are always on Time.
They honor their coupons and don't add "Hidden Fees," so as to increase the amount owed.
Bryan Landon was my technician and he was able to complete the tune-up job in less than 30 minutes. He was very friendly, professionally attired and knew what he was doing.
Stephani was great when helping me decide on the date and time to complete the work.
I am 100% satisfied with this business and plan on telling all of my friends to hire this comoany.
Renee Warren
Their staff is very helpful, kind and are always on Time.
They honor their coupons and don't add "Hidden Fees," so as to increase the amount owed.
Bryan Landon was my technician and he was able to complete the tune-up job in less than 30 minutes. He was very friendly, professionally attired and knew what he was doing.
Stephani was great when helping me decide on the date and time to complete the work.
I am 100% satisfied with this business and plan on telling all of my friends to hire this comoany.
Renee Warren
Teri Kiefer
00:00 26 May 17
A great big shout out to David Montrezza of Garage Door Medics in Arizona. I was very impressed with knowledge and grateful for showing me all about my garage door. After 23 years the roller needed replaced. He did a super job. I could not have asked for a better garage maintenance person.
Ricki Jones
18:42 24 May 17
We appreciated the service we received from Jeff Merkel.
He was prompt to get to the house and have a look at our garage door, and then we were happy to hear that he had everything needed for the job, right there in the truck, so there was no need for a second appointment.
We had the new garage door opener in a couple hours. This is the way I like to deal with a technician. Prompt, polite, to the point with our options. And then he was quick to do the job...no mess, no hassle! Kudos Jeff! We appreciate you! :)
He was prompt to get to the house and have a look at our garage door, and then we were happy to hear that he had everything needed for the job, right there in the truck, so there was no need for a second appointment.
We had the new garage door opener in a couple hours. This is the way I like to deal with a technician. Prompt, polite, to the point with our options. And then he was quick to do the job...no mess, no hassle! Kudos Jeff! We appreciate you! :)
Jacquelyn McCoy
15:14 20 May 17
I was having problems with the navy interference in my garage door operation. Bryan came out to our house within a few hours of my call and solved the problem. He was so knowledgable, quick and polite. I would call the Garage door Medics for any problems but I really don't expect to have any from now on.
J. McCoy
J. McCoy
Katy Laher
02:53 15 May 17
Thank you Garage Door Medics! I spoke with Justin to schedule an appointment, he was so friendly! Allen was the technician that came out and did the repairs.... He was friendly, efficient and cleaned up all the mess! I definitely recommend Garage Door Medics!
Estela Hernandez-Robinson
20:43 14 May 17
This company offers incredible customer service and fair pricing for their services. From the moment I called them they were extremely professional. I spoke with Joy who told me they would send someone that same, a Saturday no less! They gave me a standard 4 hr. window but was then so pleasantly surprised when Robert called to tell me he was on his way and would be arriving at the beginning of my 4 hour window. This is just pretty rare promptness. Robert was very knowledgeable and professional and a pleasure to deal with. I have no hesitation in wholeheartedly recommending Garage Door Medics!
Beverly Atkins
18:33 14 May 17
Garage Door Medics has become my go-to savior against the saltwater air. They are able to do same-day quick fixes when the garage door breaks at our beachfront vacation rental. Every technician we have used is great, today Mark did a great job replacing the wires, after corroding after just a few months. Thanks guys for making this problem less of a problem. High recommend keeping Garage Door Medics in your contacts, they are on my speed dial!
Richard Cromwell
17:30 11 May 17
Jimmy Was patient with me and solved the problem with my cell app for opening garage doors! Thanks, Jimmy! rc3
David Jiron
03:47 11 May 17
Great Service by Mr.Jeffrey Lee, very helpful and courteous.
Mr. Otto Schondube, hi's the Man, very but very helpful and friendly, he did an amazing job installing the garage door, he took his time and answer all my questions. I highly recommend this company and if you want a good garage door installer just ask for "Otto" hi's the perfect guy to do the job.
Mr. Otto Schondube, hi's the Man, very but very helpful and friendly, he did an amazing job installing the garage door, he took his time and answer all my questions. I highly recommend this company and if you want a good garage door installer just ask for "Otto" hi's the perfect guy to do the job.
Linda Roussalis
22:27 09 May 17
Had a great experience with Gene. He called to say he was on his way and arrived on time. Very knowledgeable and professional. The work was finished in a small amount of time and after visiting with him about Wyoming he was on his way. Would definitely recommend Garage Door Medics aand Gene to family and friends.
Andrew Turner
13:59 09 May 17
Quick efficient and affordable. Would highly recommend
Thomas Duy Trinh
18:53 01 May 17
Eddie Buehler
23:14 29 Apr 17
Called in at 9:00 am Saturday morning and had springs installed by 1:00 pm. Phone quote was $200 but actual price was $300. My door required better springs than quoted plus they lubricated everything and adjusted the opener ension settings. Alex was professional and honest. I would definitely recommend this company.
Cristina Thrasher
21:46 27 Apr 17
Allen T came out and was so professional and knowledgeable! I am thoroughly please with my upgraded garage door opener he even gave me a few tips to help guard my car from hitting tbe garage door again! Thanks Allen! Thanks Garage Door Medics!
Harris Golden
20:17 25 Apr 17
From the moment I got in touch with Garage Door Medics it was all about professionalism. The person on the phone who set up my appointment was knowledgable, friendly, and caring. Garage Door Medics arrived right on time after telling me what time to expect them. Gene Arnell, a super knowledgable technician, told me I didn't need to replace my door (a different garage door company tried to sell me a new door) and, instead, did what was necessary to restore it back to working condition for a quarter of the price of having to purchase a new door. Keep up the good work!
Kathy Sipes
19:07 21 Apr 17
I was headed out to work and my garage door would not close. I called Garage Door Medics and spoke to Joy. She was able to schedule Jimmy to be there in about 1 1/2 hours. He arrived on time in fact a little sooner and noticed why I had the problem and the solutions to not only fix the door but eliminate that problem from happening again. They were professional and knew their business.
Tifani McNair
22:07 19 Apr 17
I highly recommend "Garage Door Medics" for your garage needs! Jeff M. was excellent! He explained the whole process and what he was going to do to fix my problem in a way I understood. He was quick to arrive, very thorough on what to expect in the future of my garage door, and very professional!
Thank you again Jeff and Garage Door Medics!
Thank you again Jeff and Garage Door Medics!
Mark Walters
17:20 13 Apr 17
I received a phone call letting me know when they could come out, and in fact received a phone call the day before the appointment stating they could make the repairs a day early if I was available. Preston called me when he was twenty minutes from my home and did a great job completing the repairs. I am saving their information, in case I need additional repairs in the future!
Bernadette Gravette
11:15 12 Apr 17
Joy, who took my initial call to Garage Door Medics is the ultimate professional! Jimmy, who was my appointment technician was prompt, courteous, friendly, and very professional - with a very good explanation of what had to be done. Both individuals get very high marks from me... keep up the good work!
Tangi Jo Robertson
13:54 10 Apr 17
Great experience! On time, fair estimates, fast work!
Patti Hall
19:29 07 Apr 17
Simply top notch! Fast, dependable, fair prices... can't say enough good things! Gene was the nicest man imaginable- I was freaked out, having a bad day, his calm manner and patience helped my disposition. Took care of my broken spring, checked the motor changed the light bulb and quieted the motor!
Thank you for being a great customer centered business!
Thank you for being a great customer centered business!
Ann Matthys Clevenger
19:13 07 Apr 17
Gene A was super professional, courteous and helpful. He explained everything thoroughly. I highly recommend his work and service.
Brian D. Knoll
16:57 28 Mar 17
Exceeding customer expectations. I use these guys on an annual basis of preventative maintenance of my garage door and each time a minor adjustment is made not realizing after time your guide support system could go off balance.
Jan Funchess
00:43 25 Mar 17
I highly recommend Garage Door Medics! When I called, I was greeted with a friendly voice and quickly scheduled for the next morning. Jeff Topping was our technician. He was prompt, friendly, honest, informative and got the job done quickly. Again, I highly recommend the Garage Door Medics, and hope that you have the blessing of having their awesome technician, Jeff assigned to your case.
Larry Gardepie
23:09 22 Mar 17
Our experience with Garage Door Medics is always excellent! Avi has been our technician for the last few years - whether for a tuneup or upgrade, his service has been great! Easy to set-up an appointment (thanks, Justin!); quick and efficient service (thanks, Avi!)... very pleased with the company and technicians!
Rick Dike
11:32 17 Mar 17
I found Garage Door Medics through Face Book. They responded immediately. Jeff Merkel showed up when he said he would and fixed the problem quickly. I will definitely use them again.
Thank you Jeff for your quick response.
Rick Dike
Thank you Jeff for your quick response.
Rick Dike
Mary Heikes Chilcote
21:14 13 Mar 17
Anyone looking for an honest and reliable company to fix/repair your garage door? Alex came right on time, fixed it and was the exact price he had given as quote. I highly recommend! Love finding good people!
Edward T. Maggio
18:26 10 Mar 17
Gene provided excellent service. I particularly appreciated the patient technical explanations since I have a technical background. I would definitely use them again and would request Gene to do the actual work.
Curtis Abernathy
20:53 08 Mar 17
Jeff was excellent to work with. Gave me all my options and was straight to the point. Definitely recommend.
Boo Mortensen
03:42 02 Mar 17
Had a broken spring that should have been under a Martin Garage door warranty. Regardless, Garage Door Medic scheduled same afternoon service. Jeff Topping showed up with all the materials to switch from 1 spring to 2 springs. He was done with all disassembly and repairs in less than an hour. Couldn't have expected any better service. Other Martin authorized dealer didn't even call back to schedule.
Marsha Nix
15:20 01 Mar 17
Gene Arnell was our technician. Professional, helpfull, on time. Replaced sensor at reasonable price.
Dale Barney
05:49 25 Feb 17
Jon Topping did an excellent job installing our new opener. The job only took 45 minutes start to finish. Cleaned up and hauled away the old opener and trash. Gave me great tips on the door and opener for our new home. Would use them again in a second.
Michael Seavello
17:21 16 Feb 17
This was our second time using Garage Door Medics. Nothing but praise!
Gene was on time, patient & great to work with. He listened to us about the problems and fully & patiently explained the repairs.
He was done quickly with the tune up and the remote extender he added works great! Wish we had it done a long time ago.
Gene was on time, patient & great to work with. He listened to us about the problems and fully & patiently explained the repairs.
He was done quickly with the tune up and the remote extender he added works great! Wish we had it done a long time ago.
Tony Hansard
17:39 15 Feb 17
I had a great experience this last weekend with Jeff Merkel. I asked for his help on a Sunday and he was extremely helpful with parts that I was having trouble finding. Will definitely be using Garage Door Medics the next time I have any issues with my garage door.
Barbara Reynolds
23:58 03 Feb 17
Gene came a little earlier and inspected the garage door. One of the springs needed to be replaced, so he quickly did that with ease. I appreciate the great performance he did with the inspection. He was very professional. Nice work!
Casi Pohlman
04:47 31 Jan 17
Thank you Rick and garage door mechanics. I appreciate how polite everyone was and how quickly my garage has been fixed. You all were great!!
Marion Chappel
22:32 26 Jan 17
Gene did an excellent job explaining the problem with my garage door opener, my options for repairs, and installed the new unit the same day. Very Good price for the parts and labor, too!
Rob Smuin
03:44 24 Jan 17
had a great experience today with Garage Door Medics technician Jason Madaras. he showed up an hour before I expected him and got to work repairing my whole garage door tracking system and reinforcing door.. I had feared I would have to purchase a whole new door, but Jason assured me that he would be able to make the existing door stronger than ever. the experience was quick and painless. My appreciation to Jason for the work he performed. I had thought that my door would be jacked up for 3 days,but it was fixed within 14 hours of he service call.. very professional indeed.
Amanda Prentiss
19:19 20 Jan 17
Gene was very prompt and we'll organized. He was well versed in the knowledge of the garage door, and knew exactly what to do to fix my garage door seal. He made some suggestions as well, to keep it in working order.
Nicole Marie Straky
20:48 12 Jan 17
Preston was great! Showed up on time, explained everything very clearly and fixed my garage very fast! Thank you
Federico Arroyo
01:05 07 Jan 17
The least thing that we expect to happen is a broken garage door, but when it does happen Garage Door Medics has always been there. Whether its a mechanical or electrical issue, the technicians are well trained and always there to help. I would recommend this service to anyone.
Maureen Hanifin
23:13 05 Jan 17
Daniel was very pleasant and professional on phone .He took my information updated my profile and scheduled a service call the same day with a 4 hour window
Bryan called and set up a call and was there in 20 minutes well within the window.He skillfully took care of the problem and serviced the door completely.
Would certainly recommend both of these men and Garage Door Medics to anyone.
Bryan called and set up a call and was there in 20 minutes well within the window.He skillfully took care of the problem and serviced the door completely.
Would certainly recommend both of these men and Garage Door Medics to anyone.
Iridian Amaris
00:57 31 Dec 16
Alicia Smith Arnold
22:48 19 Dec 16
Jeff was really awesome and he came out within a few hours of me calling which I really appreciated. He explained everything to me and then again after my husband got home. He also gave us some tips on taking care of our system. We will definitely be using Garage Door Medics again and we already referred a guy that works at the Nissan Dealership to them because he needs some work done on his. Word of mouth is always the best way to refer people.
Linda Scott
19:20 19 Dec 16
Awesome service from a first class man! At almost 72 I'm not easily impressed and Jeff is a 10+++! Thanks to Jeff here in DFW. Many blessings and Merry Christmas!!
Patrick Pun
18:54 17 Dec 16
Alex S. checked why the garage door was not closing properly. I'm glad he found and fix the problem. He got the job done right!!! He did an excellent job in replacing the springs and install the correct springs. I recommend Alex S. to anyone who needs the garage door fixed.
Willis Price
13:52 16 Dec 16
GOOD MORNING EVERYONE, HAD THIS GUY JEFF MERKEL PUT AN AD ON FB ABOUT GETTING A GARAGE DOOR TUNEUP FOR ONLY $49.99 WELL I'VE BEEN AROUND LONG ENOUGH TO KNOW THAT'S NO WAY POSSIBLE LOL! ANYWAY CONTACTED HIM TO DISCUSS A FEW ISSUES WITH OUR GARAGE DOOR! YES HE WAS ON TIME TO TAKE CARE OF MY DOOR AS HE STATED! I HE DID A VERY DETAILED INSPECT OF ALL COMPONETS ON THE DOOR! I MUST SAY HE POINTED OUT A FEW THING THAT I HADN'T NOTICED AND OF COURSE JEFF IS VERY SHARP AND KNOWS WHAT HE'S TALKING ABOUT! HE HELPED ME UNDERSTAND A LOT ABOUT EVERYTHING PRETAINING TO THE OPERATION OF OUR DOOR! YES IT COST ME A LOT MORE THAN I EXPECTED, HOWEVER I WAS PREPARED FOR IT CONSIDERING THE DOOR IS OVER 10 YEARS OLD PLUS I WANTED THE ROLLERS UPGRADED! NEEDLESS TO SAY MY WIFE WAS A LITTLE STICKER SHOCKED, BUT SHE LOVES THE FACT THAT THE DOOR IS SOO MUCH SMOOTHER NOT NOISY AT ALL! THANKS JEFF FOR GREAT AND PROFESSIONAL SERVICE!
Nancy Bendick
00:45 02 Dec 16
The appointment was quickly and efficiently made. Gabe appeared when expected and was clean, friendly, efficient, and informative. My garage door works as it should--smoothly and quietly. Garage Door Medics in general and Gabe in particular provided very good service.
Allan Sykes
17:20 17 Nov 16
Gave was quick, found the problem and fixed it. Good service was also noticed.
Rick Marks
15:52 14 Nov 16
My entire experience with Garage Door Medics was very positive. Mark was courteous and efficient when he scheduled a house call and I received advance notifications for when Pedro would arrive. The quality of work was excellent. Pedro was a real professional completing the job on time without issues, explaining how the new controller works and describing required maintenance for my new garage door. He was quick, efficient and thorough. I recommend Garage Door Medics to anyone with garage door problems.
Kathy Bevilacqua
01:00 08 Nov 16
Gei Manning
14:44 07 Nov 16
I had Jeff for my service person. He was on time, personable, and explained every step of the process to me. He even swept up some dead bugs that had accumulated over a period of time. Very happy and satisfied.
Kurt Wannebo
20:11 06 Nov 16
Excellent service. Would highly recommend them for GARAGE door needs.
Elliott Allums
15:21 04 Nov 16
Jeff was very professional in the service I received. He did a great job, infomred me of all the issues he found and anything I could expect in the future based upon his diligent review. I hope I do not need him back out, but if I do, I would like Jeff to perform the work.
Also, he's ex-military, so I was proud to support a veteran.
Also, he's ex-military, so I was proud to support a veteran.
Mary Jean Sheldon
23:36 31 Oct 16
Bruce Page
13:34 30 Oct 16
John Defiori
05:08 22 Oct 16
Everything was excellent, great same day service, had m garage fixed and tuned up in no time. Thank you Leo!!
Mike Bojorquez
01:23 13 Oct 16
Avi came out ON TIME and solved two problems for me quickly. Great Service and I will sure to ask for him next time I need service @ one of the properties !
Jim Thomas
23:31 03 Oct 16
As first time customers we called Garage Door Medics from Home Improvement Magazine. While waiting for the serviceman we then read negative reviews. When Gene arrived on time he knew exactly the problems we had and fixed it. We thought the prices were fair and he did not push other additional cost on us. We will not hesitate to Garage Door Medics again. We cannot say this for some of their competitors in the same business.
Sheila Bailey
05:02 23 Sep 16
I highly recommend Garage Door Medics for any garage door repairs and/or maintenance. Kylee G. promptly responded to my email and called me to schedule the appointment. Rick W. was the technician that came out and repaired my garage door. He was friendly, professional and knowledgeable, patiently answering all my questions. I would definitely call them again. They are professional and very efficient.
Randy Fitzgerald
03:36 23 Sep 16
Norman Anderton
18:14 17 Sep 16
I choose Jeff M. because he is professionial and customer focused. Great job. I could have gone with my home warranty company but do not trust some of there contractors. Thanks Jeff for checking all the parts of my garage door system. And what is awesome is he came within 2 hours of my request for service.
Glen Hernandez
22:38 16 Sep 16
On time, reasonable price, fixed the main problem and did annual maintenance, and even fixed a broken support beam that had been a problem for a while. Great job.
Cheri Schenck
22:53 13 Sep 16
Gene was courteous and professional, called to see if it was ok to come earlier, and arrived on time. The appointment was for a yearly service but a few modifications were recommended, which were done. I did not feel these were just a way to increase the cost and the door is much smoother and quieter. This is the second time we have used the company and will continue to use them.
Deborah Halliday
22:10 12 Sep 16
Gene Arnell was my tech. Came the same day I called and sealed my door against the mice that had been invading my garage. Quick, efficient, courteous. Good service.
Roy Kurz
01:25 09 Sep 16
Otto was super personable and helpful with the part we needed to order from liftmaster. He could not come out to install on the day the part came in so they sent Gene A. who was just as nice and determined to fix the door. The part arrived while he was here and installed it. Everything worked out fine. Thank You to two wonderful hard working men, Gene A. and Otto S.
Abbi Moore
15:06 07 Sep 16
Jeff M. is super friendly and very thorough. Great price for outstanding work. I appreciate his professionalism and that he stood by the quote he provided. Would definitely recommend!
Carly Nicole Brader
17:02 02 Sep 16
Pedro came and installed my new door, he was punctual, kind and amazing at his job!!!!!
Xuemei Zhou
19:02 30 Aug 16
Gene responsed my call in 15 minutes and repaired my garage door very quickly!
Leroy Patton
01:42 25 Aug 16
Francesca Mecia Krauel
21:25 15 Aug 16
Bryan was easy to work with. He called to see if he could come early. That wasn't going to work for me. He called again (per promise) at the right time. He was on time, diagnosed the problem quickly, explained what needed to be done. He fixed the problem quickly and that was that. I had used the company a year earlier and will continue to do so as long as the service continues to be so professional. Thank you, Bryan.
Mark Zorbas
19:47 29 Jul 16
arrived as promised and was knowledgeable and helpful in services requested
Dona Little
14:19 27 Jul 16
Always on time and complete the job quickly and efficiently. Very friendly.
Vickie Stevens Dean
09:42 17 Jul 16
We called Garage Door Medics and got great service. They sent Alex out to replace a broken garage door spring. He was punctual, professional, and very friendly. We'll call them again if needed.
Carlos Alfonso Ibarra Perez
18:34 12 Jul 16
son excelentes , leonardo un gran tecnico hizo todo con rapidez y es muy amable 100 % recomendables
Paul Huddy
21:59 30 Jun 16
Quick service and very professional. If I ever need garage door service again these are the folks I'll call.
Marian Drops
23:14 25 Jun 16
These people are the best. I bought an Angie's list deal with Garage Door Medics. Justin set up my appointment. Gene was the amazing "medic." He knew exactly what our door needed to be working in super top condition ( after driving my car into it.) He was prompt, efficient, courteous, and knowledgeable. And, he didn't charge a penny more than I paid for the Angie's deal. These guys are the best.*********
Layne Keenan
22:13 22 Jun 16
Jeff, from garage Door medics is incredible! He did an amazing job with my garage door. Totally professional, honest and fair. Five Stars! Excellent!
Pete Donovan
16:36 22 Jun 16
Gabriel was professional and did a fine job. He was timely and efficient, knowledgeable and helpful.
Jim Henderson
15:45 20 Jun 16
Jon T was not only on time but early too! We needed to renegotiate some additional parts but he was still done in a hour. The door is better than new!
Vicci Muscatelli Noel
16:50 06 Jun 16
Gene A was such a great help. Call to see if he could come out earlier then scheduled. So professional and courteous. Did a wonderful job on replacing our springs and helping me program our vehicle remote. Excellent Job Gene! I highly recommended Garage Door Medics!
Noel Espinosa
04:32 02 Jun 16
Jimmy arrived on time, was prompt, courteous and very professional. I was told that i should in the future to replace my plastic rollers to a nylon ones because they worked better and it appeared my rollers were wearing out. He was friendly, knowledgeable, and very happy to be representing the company. i would recommend his service to anyone. Also the operator who i spoke to was very professional.
Ursula Cunneen
22:30 28 May 16
I called for an appointment and the same afternoon Jeff T showed up. He fixed the garage door quickly and explained exactly what had happened. He recommended replacing the springs and rollers in time since the garage door was still the original since 1998. This the second time Garage Door Medics have repaired an issue with my garage door and the appointments have always been quick, efficient and explanatory. And I appreciated the $49.00 tune up deal.
Jose Garza
17:52 21 May 16
Gene was very prompt in answering my call for help. Very professional and identified the problem right away, then proceeded to connect it. All done in a just over an hour.. excellent personality and a pleasure to do business with. Joe Garza SD.
Laura Erwin Newhall
18:53 19 May 16
Jeff Topping was our technician. He was polite, prompt, efficient and very professional.
He checked out our problem, fixed the rollers and made sure our 3 garage doors were in good working order. We used Garage Door Medics one other time and replaced the springs and their service is consistently excelllent!
Thank you.
Laura Newhall
He checked out our problem, fixed the rollers and made sure our 3 garage doors were in good working order. We used Garage Door Medics one other time and replaced the springs and their service is consistently excelllent!
Thank you.
Laura Newhall
Mindy Fletcher
20:01 17 May 16
Gene was prompt, professional, thorough and knowledgeable. Suggest things that needed attention and was in no way pushy. Very happy with Gene and the service that he provided.
Summer Joy Gorsica
02:10 13 May 16
Great company! Smooth process, beautiful doors, and great customer service
Terri Doyle Morgan
15:30 12 May 16
Great Service and Jimmy was very professional and kind. I appreciate that he did not try to sell me anything that I did not need; and made a special effort to be sure that my garage door was safe! Will be sure to recommend this company to neighbors and friends!
David Gordon
16:32 11 May 16
On time and friendly service. Tech knew what he was talking about and what he was doing.
Patti Jensen Boiko
19:24 29 Apr 16
Many thanks to Jimmy Love for his persistence in fixing my tweaked garage door after a minor accident left the bottom panel bulged out. I appreciated his timely arrival and professionalism as he worked until I was completely satisfied! Garage door looks great and works great too! I will definitely contact Jimmy and this company again to keep my garage door working well!
Louise West
00:48 27 Apr 16
Lala Gonzales
20:00 26 Apr 16
gene is great! very nice and does his job well. bravo.
Miriam Singer Breyer
15:32 25 Apr 16
Prompt, and professional. $49 dollar tune up was exactly as advertised. Would definitely use again, especially when we are looking for a new door in a few years. Gene A. deserves 6 starts on a scale of 1 to 5.
Steve Martin
15:25 23 Apr 16
I was trying to fix my garage door and not getting anywhere. I noticed a Garage Door Medics truck across the street (go figure!) and asked the tech Jimmy if he could take a look when he was finished. He said yes, and that he would have come over anyway as he saw me struggling. When he arrived it took him just a few minutes to diagnose the problem, which was a bad spring for the roll up door. He had one on the truck, installed it, lubricated all joints plus the screw drive and checked for other problems. The price he charged was fair, including the elimination of a trip fee since he was across the street. If you have a garage door problem I would highly recommend Garage Door Medics and when you call them, ask for Jimmy!
Cookie Randolph
16:20 06 Apr 16
Hector Haget
04:41 06 Apr 16
Jeff was excellent. Efficient and thorough. He made the repairs and then assured everything was in proper working order. Great Job
Taiwan Shih
23:02 04 Apr 16
Henry Esquenazi
04:48 31 Mar 16
I was leaving to run some errands; and, when I hit my garage door remote my door would not close. Upon inspection of the door I noticed that somebody had actually hit the door and caused a break in one of the hinges causing the door to bend inward. This particular damage concerned me as I had heard that one of my neighbors houses had this same damage done to their door and his house had been broken into afterwards. I was able to close the door by hand and I googled to see who repaired my particular brand of door. Garage door medics were the first ones I called. I spoke with Devin who was very nice and told me she could have someone right away; or, If I preferred, I could wait till morning and she could have a tech at my house between 10 and 2. Since I had been able to close the garage door by hand I decided to wait till morning. I was honestly expecting the tech to arrive after 12 noon. At approximately 9;20am I received a call from Leonardo Vazquez and told me he was 20min. away. ten minutes later my door bell rang. Leonardo was one of the friendliest and most professional techs I have had the pleasure of dealing with. My door sounded like an old beat up clunker. Leonardo did his magic and turned it into a Lamborghini. Thanks Leonardo and Devin!!! You are the best and I would not hesitate to call you in the future or recommend you to anyone.
Chris Hammond
00:35 29 Mar 16
Alex got here very quickly, super polite, and got the job done quickly for about half of what I thought I'd pay. Now if I can just get the kid to stop breaking the garage door!
Pamela Keinath
14:12 28 Mar 16
Arrived on time, great service, great information. This is the second time I used them; seems reasonably priced.
Bonnie Platt
20:09 22 Mar 16
Gene was helpful and repaired our door quickly
Michael Bartholomew
14:52 21 Mar 16
Thrilled with our Garage Door Medics experience! Allen was onsite early in our appointment window, worked quickly in our less than ideal workspace (fully packed garage) and had our garage door back to like new operation in about an hour. Allen is a real pro, and a fun guy to talk to.
Henry Eakle
00:58 13 Mar 16
Sam P. was the best. After a great phone session with the main office. Sam phoned ahead of the scheduled tim and offered to come early if I could support it. Sam arrived on time and proceeded to replace both garage door springs. He inspected the door, tracks and opener and found a couple of hinges with cracks. He told me the reason for the cracks and the amount to change the most badly cracked ones and the one that the crack was just starting. we decided to change all three and adjust the opener position to stop any more cracks, fingers crossed! Sam lubricated the new spring and track wheels and did a through testing of the door before leaving the garage cleaner than when he arrived. THANKS SAM
Sandra Riley
00:45 10 Mar 16
Gene Arnell was our service tech and he did a good job determining, then explaining the problems we were having with our garage door and what it would take to correct those issues. He arrived on time, and after discussing with us what needed to be done and giving us the price, he promptly and efficiently made the necessary repairs and cleaned up everything before he left. Gene is friendly and very skilled as a technician. He is a credit to the Garage Door Medics organization.
Steven Reich
19:09 07 Mar 16
Alex S came out, diagnosed the problem and fixed it for a reasonable cost. Very happy with the service and outcome.
Cristy Rake
03:18 03 Mar 16
My garage door was not working properly. Jeff, my tech. Was great. He found the problem and was able to fix it quickly. He was s very nice guy as well. I will use Garage Medics again and will request Jeff. Great Job.
Bryan Smiley
01:51 03 Mar 16
David Yaquinto
16:48 25 Feb 16
This company knows what customer service, and their prices are very reasonable! Jimmy L. was extremely helpful and did his job well and fast. I was completely satisfied with all aspects of Jimmy L's service and help. I highly recommend this company and Jimmy L. for anyone who has had or is having a problem with their garage door.
Lanny Tucker
20:58 24 Feb 16
Thanks Jeff and Garage Door Medics. The discounted tune-up was just what we needed and it's great to have the remotes working again as well as our car buttons opening our garage door for the first-time ever. You were very helpful and educated us on what we needed to know. Couldn't have been a better experience. Thanks again, Jeff.
--Lanny & Suzy T.
--Lanny & Suzy T.
Laurie-Joe Sigala
23:08 18 Feb 16
Our garage door was making a clanking sound when it opened. I went on Angie's list and after a thorough review of alternatives selected Garage Door Medics and purchased their $49.00 tune up. I spoke to Jessica at their office who was very friendly and helpful. Caleb showed up and I explained the problem to him. He was very knowledgeable and experienced. He explained why the clanking was likely happening and also explained that the door was sticking and out of balance due to the 15 year old springs. He recommended replacing the springs and screw drive trolley which was the source of the clanking. He was very thorough in his explanations and listened patiently to all of my questions in an unhurried manner. I agreed to the above work the cost of which was detailed to me before the work was performed. During the repair, he noticed that the bearings on either end of the roll up bar over the door were worn out and demonstrated that they were to my satisfaction. Replacing these two bearing was added to the work order. When he removed the screw drive trolley he showed me that out of the 24 teeth on the trolley only 4 were left to engage the screw that opened the door the rest were worn off. He was meticulous in his work, and worked quickly and efficiently. He tested and adjusted the door and made sure it moved in its side tracks without binding. I do not believe a better job could have been done. I think the cost of the repair was fair given the extent of the work and I believe he was honest in his approach to detailing when needed to be done and what was elective. He was very skilled, friendly, courteous and a wonderful representative of the company. Based on my first experience with Garage Door Medics I would recommend them highly to anyone requiring a garage door repair.
Cindy Lavern
02:57 16 Feb 16
Gene A. was on time, (even early) and knowledgeable about our door noise. He was very efficient and helpful in telling us how to maintain our door. I would definitely recommend this business!!
Sheila Ricks
22:36 08 Feb 16
Gene was one of the best customer service professionals I've dealt with in a while. Gene was extremely personable, explained thoroughly what he needed to do to have my garage door operate properly. It was a pleasure dealing with him. If all of your service people are as pleasant and thorough as Gene, it says a lot about your organization. I would highly recommend your company.
S Ricks
S Ricks
Rick Ludwig
04:28 05 Feb 16
Professional, friendly, knowledgeable and quick. They did a superb job of replacing my garage door. High quality product. I am totally satisfied. Otto did an awesome job!!
Rick
Rick
Susan Rudewick
00:30 05 Feb 16
I could not get into my garage as the spring had broken. I called Garage Door
Medics and they actually had a live person answer and sent a repair person, Gene Arnell within a few hours. Very prompt! Gene was very accurate in assessing problems and offered detailed explanations plus inspected my other door. He was very trustworthy and I will use Garage Door Medics for the next problem I have and highly recommend them.
Medics and they actually had a live person answer and sent a repair person, Gene Arnell within a few hours. Very prompt! Gene was very accurate in assessing problems and offered detailed explanations plus inspected my other door. He was very trustworthy and I will use Garage Door Medics for the next problem I have and highly recommend them.
Judi Curry
01:23 04 Feb 16
Tried to get into my garage with my dog and groceries at 12:00 only to find it wouldn't open. Had to leave again by 3 and there have been several car break-ins in the area recently. I called and was told that I could have an appointment tomorrow but I asked if I could have something soon. She put me on hold and came back and said I could have an appointment between 3-6. I told her that was great.
I received a call from Sonny about 10 minutes later telling me he was on his way. WOW! When he got here he was personable, friendly; knew what was wrong, and a joy to talk to. I would recommend the entire company and the two people I talked to highly.
I received a call from Sonny about 10 minutes later telling me he was on his way. WOW! When he got here he was personable, friendly; knew what was wrong, and a joy to talk to. I would recommend the entire company and the two people I talked to highly.
Kelly Missey
18:02 29 Jan 16
I've used them twice now and both times they have been reliable and friendly. Garage Door Medics (GDM) take the time to answer any questions and explain each step and why. we have had no issues with our door since using GDM.
Janet Newcomb
04:04 29 Jan 16
My garage door froze at half-mast just as the sun set - dinner time. I didn't want to leave it open all night. I lucked out getting Jimmy at Garage Door Medics to come over at dinnertime - he calmed me down, looked everything over, educated me about how garage doors work and said he could fix it. It is 25 years old and hadn't had any service in 23. An hour and a half later I had a perfect garage door again. And he told me how to keep it that way. I live in the Coachella Valley.
Mario De Maria
21:31 27 Jan 16
Customer Service is excellent. My wife's car broke down and she needed a jump. Although he didn't need to, Alex took the time to help her out and lend a hand. A genuinely nice guy, it is obvious that he/ GDM see people as people rather than simply faceless customers and a paycheck. I would definitely recommend them for their kind, personable service.
Don Helm
23:42 21 Jan 16
Gabriel arrived on time scheduled. Very helpful and imformative,,upgraded old system to new ,,,works great,,,would recommend to other customers,,,thanks again,,,
Michael Knoll
21:11 21 Jan 16
courteous service, explained what was neeeed.
good tech
good tech
Joe De Leon
21:06 18 Jan 16
we had a broken torsion spring which trapped our car in our garage. we called a few repair companies and after dealing with a few "less than honest" reps/techs from those other companies, we were fortunate to find Garage Door Medics. the rep told us up front what the cost would be for our repair and when Sam Pastella III arrived to do the work, he was courteous, knowledgeable and did not try to "up-sell" his services.
should we need door service again, we will be calling GDM and we suggest you do the same. they are an honest outfit!!!
should we need door service again, we will be calling GDM and we suggest you do the same. they are an honest outfit!!!
Penny Baker
20:03 15 Jan 16
Jimmy L. did a great job. He called before he arrived, explained what need to be done, provided an estimate and got it all done quickly. Will definitely use them again!
Joe Carbajal
18:26 14 Jan 16
Great service in FORT WORTH, TX! Jeff was awesome on time and super professional!
Steve Larimore
18:38 11 Jan 16
Very Good company to work with. We called another Garage Door repair company first and got a quote of $950.00 to replace the old coil Spring system with a new type. I spoke with Justin and he Quoted $449.00 to do the job. They arrived the next day and we were back in business in 1 Hr. Very Honest and fair. Jacob, The tech , was very knowledgeable and did an excellent Job. These are the Guy's you want to Hire.
MaryAnn Shushan Miller
17:15 11 Jan 16
We are quite pleased with the prompt response, calls to arrange an exact meeting time and suggested door opener solutions. We highly recommend Allan from GDM.
Tomo Bystedt
17:51 07 Jan 16
Not much to add to the already glowing reviews of GDM as they are a great company to deal with. Just a quick shout out to Caleb W who came out to our house twice - he was very professional and the nicest guy to deal with. Thank you!
Linda Cuencas
23:20 06 Jan 16
Service men called with estimated time of arrival. They showed up on time quickly assessed the repairs gave an estimate and explained the options. Completed the repairs in a reasonable amount of time. WOW!!!! very professional and pleasant. This company knows what customer service is about.
Barbara Hendrix
14:54 06 Jan 16
Avi, at Garage Door Medics, is the best. He came out to help me in the pouring down rain. He was extremely professional and solved my problem within minutes.
Paul Kendall
13:40 01 Jan 16
I called GDM for an emergency repair to a garage door for a home we had recently purchased. Jeff M was scheduled to show up around 2pm, but became available early so called to see if we wanted to move up the appointment. Jeff arrived on time, quickly assessed the situation, and provided several options for repair or replacement. Absolutely no pressure to pick any option, just the facts and the costs. We ended up replacing the unit and rollers. Jeff did a superb job, was thoroughly professional, and cleaned up everything when complete.
We will absolutely be calling them back when we upgrade the other garage door opener. Very impressed with Jeff and the company he represents. Job well done, and a raving fan for a customer!
We will absolutely be calling them back when we upgrade the other garage door opener. Very impressed with Jeff and the company he represents. Job well done, and a raving fan for a customer!
Anita McKnire
21:28 31 Dec 15
Great, knowledgable and professional service. Jeff explained what was wrong with my garage door opener and gave me my options. Highly recommend Garage Medics!!!!!
Kay Griffin Hall
01:33 30 Dec 15
Jacob was on time and very professional. He fixed what needed to be fixed to make my garage door work properly and made good suggestions as to what might be needed in the future. I'd recommend him to anyone.
Pepe Cervantes
09:38 27 Dec 15
They are always The best choice; Joel B. And Kylee G. Great job!!!!!
Eve Clair Heltzel
04:56 17 Dec 15
Avi is very good at fixing your garage doors. I highly recommend him.
Bill Spooner
01:54 11 Dec 15
The call I made to Garage Dorr Medics was made thru a ad we received in the mail. After calling to make an appointment, all the pieces fit together just as Bryan the Customer Service person promised. Gene called and he arrived at our home within the time he promised. He looked at the job and gave me a reasonable price for the parts and labor before any work started. Gene was very efficient and explained things that I needed to know, especially the areas that needed lubed. Thank you for the excellent service.
Ronnie Cooper
22:33 25 Nov 15
I appreciate his overall professional (A.B.C.S.). Which means his professional Attitude,Behavior,Character,&'Sincerity in representing his place of employment. Your representative wasted no time in identifying from experience the root cause of my garage problem. The option was clear & straight to the point. The problem was simple & easy to fix. Very little time was required. He gave good maintenance tips & guideline for future references...A job well done. Thanks!! Yes I would recommend your service to others.
Joan Danker Jensen
19:45 16 Nov 15
Gene arrived on time, and gave good advice and service. I would call them again!
Shari Farah
18:11 09 Nov 15
Our garage door would not close or open after we pulled our car into it late Saturday night. We called Garage Door Medics on Sunday morning and Jessica promptly answered the phone. She was very pleasant and explained their services to us. She scheduled a technician to come out the same day, Sunday! The technician, Sam, called us twenty minutes before he arrived. Sam was very professional, knowledgeable and honest. He fixed our garage door and pointed out areas on the door and equipment that were causing our problem. We definitely recommend Garage Door Medics and will use them again when it is time to buy a new door!
Fred Perry
23:38 05 Nov 15
This is the second time I have used Garage Door Medics and I have found them excellent to deal with. They have taken care of any problems that I had and did so in a very timely and professional way. I have been very happy with their service.
Roger Corley
23:05 03 Nov 15
After my wife backed into our garage door it made loud noises and was afraid I would have to replace it. I called and not only did they show up on time as promised but they were able to repair it for just the cost of the basic service charge. It was great to deal with accompany that exceeded their promises.
John Arena
14:21 30 Oct 15
I found John K and Jessica to be very honest and helpful. This is the fourth time I used GD Medics and will keep coming back to them. John K is very knowledgeable and hard working. The costs were explained to me at the beginning of the job and seemed fair. I will recommend GD Medics to people I know.
Sue Stadick-Young
16:42 23 Oct 15
Great, friendly, customer service oriented service!! Arrived promptly after a pre-call to announce their impending arrival! Quickly assessed and repaired!!!
Barbara Crugnale
18:45 21 Oct 15
gene arnell was not only professional, polite & timely, but now my issue is fixed! very pleased & know if something happens untoward i can call them back
Bryan Babbitt
00:13 08 Oct 15
Shirley Jennings
15:02 05 Oct 15
Leonardo was very professional, very pleasant, and took care of the problem quickly. I really enjoyed meeting him and would have no hesitation in calling this company again.
Paul Madacsi
22:16 18 Sep 15
Leonardo did and outstanding job and was very prompt and quick to fix the problem.
Larry Narron
00:29 01 Sep 15
Larry N.
We just had Gene Arnell come to our house to service our garage door. He came exactly when he said he would arrive, he was extremely courteous, and explained to us in an easy-to-understand manner what the problem was and how it should be fixed. The door was in the closed position and the garage was very hot. Gene didn't complain about that--he went right to work as soon as we gave him the okay. Everything was fixed in a timely manner and the work area was left as clean as when he arrived. It was a pleasure having Gene Arnell fix our problem, and we will certainly request him if we have any need for assistance from Garage Door Medics in the future.
We just had Gene Arnell come to our house to service our garage door. He came exactly when he said he would arrive, he was extremely courteous, and explained to us in an easy-to-understand manner what the problem was and how it should be fixed. The door was in the closed position and the garage was very hot. Gene didn't complain about that--he went right to work as soon as we gave him the okay. Everything was fixed in a timely manner and the work area was left as clean as when he arrived. It was a pleasure having Gene Arnell fix our problem, and we will certainly request him if we have any need for assistance from Garage Door Medics in the future.
Chris Buonocore
20:27 30 Aug 15
The best! I would strongly recommend this company to anybody who has an automatic roll up door.
Alisa Whelchel
16:42 23 Aug 15
Absolutely terrific company! Don came out within 30 minutes of me calling the company for help> His work was fabulous! my garage door has never worked better!! Extremely friendly and professional! Call with confidence! Don is the best garage door doctor everrrr!
Daniel Gerard Villasenor
05:18 19 Aug 15
Jennifer Fegurgur Edwards
16:41 18 Aug 15
Leo was courteous, informative, and fixed everything quickly. Will definitely use them again and recommend them to others.
Darryl Weiss
17:48 11 Aug 15
We just had our garage door opener repaired by John Kirkby. He was timely courteous, friendly, arrived on time. He was able to diagnose the problem and then gave me three options of what we could do.
I chose one and he did the repair quickly without making a mess. In this era of poor customer relations John was a breath of fresh air. If the rest of the technicians are like this I wouldn't go anywhere else. Maybe you'll be lucky enough to get John.
I chose one and he did the repair quickly without making a mess. In this era of poor customer relations John was a breath of fresh air. If the rest of the technicians are like this I wouldn't go anywhere else. Maybe you'll be lucky enough to get John.
Joan Dittmer
04:44 05 Aug 15
Caleb arrived on time and was able to quickly solve my garage door problem. He did a spring replacement and left me with an estimate for the replacement of a very old but still operating automated garage door opener. Once this one dies, I will have easy access to its replacement ; all the info is in my computer. Thank you Caleb!
Linda Robertson
20:06 01 Aug 15
Terrific service. Called that morning and Leo was here within the hour. He was able to fix it and could have stopped there and charged me a service fee. But he delved deeper and discovered a part that should be replaced. No hard sell. I appreciate Leo taking the time to find and truly fix the problem. Have used them before and will use them again.
James J Pascarella
00:16 30 Jul 15
John was very professional and helpful. Arrived on time. Made a few suggestions but absolutely no high pressure salesmanship at all. Cleaned and lubricated. Checked springs etc and gave us a clean bill of health. All in under 30 minutes
Donald Feiler
23:45 18 Jul 15
Great fast service, super professional and no nonsense. I will certainly use Garage Door Medics if another problem shows up. Don M. was on time and explained everything before he started his work. Good Job!
Paul Earnhart
19:51 18 Jul 15
Called Garage Door Medics on a Friday evening after 6 mainly to leave a message to call me for some repairs. To my surprise a human answered the phone. Polite and to the point she scheduled a tech for me for Saturday the next day. Caleb was his name he showed up on time neat clean and with a neat and clean service truck. He explained to me very clearly the problem , promptly fixed it and gave me his card. I asked him if they also sold Martin Doors and he said yes and gave me another card of whom to call. They will get the call and if it goes like this they will get the order for three new doors on our other home.
David Pankonin
23:07 14 Jul 15
He arrived on time and performed the needed repairs. His prices were fair and my repairs
will last for years.
will last for years.
Betty Zaslawsky
21:25 14 Jul 15
Received a post card for a Garage Door Tune-up ... Made the appointment ...Alex the Tech showed up right on time .. replaced the main springs ...also installed another support bar in the middle of the door and oiled every nook and cranny ... now the neighbors won't hear me when I leave !! Thanks Alex ..a great guy ..working at a great company !!!
Bibi Kasrai
15:26 03 Jul 15
Ari was awesome...he took care of the door, sensor, etc and was super helpful. thank you.
Kathy Wyer
01:46 02 Jul 15
Don Miller was our technician. He was on time, knowledgeable and friendly. I would recommend Don and Garage Door Medics to anyone who would like good, reliable service.
John Poledouris
17:22 23 Jun 15
Jeff Williams provided us with very fast, friendly, efficient diagnosis and maintenance of our garage door issues. Jeff took the time to explain exactly what my problems with the opener were and performed the work in a very timely manner. I highly recommend Jeff and this company to all.
Robert Rohbock
03:46 13 Jun 15
John K. I was very worried about being ripped off. I looked around and found GDMedics on Yellow Pages. Once I decided to have a tech look at my problem, he was detained on the previous job and had to reschedule. I became more worried. John called me with a 30 min notice and he was ON TIME. He was a well-spoken young man, and very tech competent. He repaired my door in record time and provided tech info about what and why he did on the job. The bill was a bit more than I had hoped for. He did not try to sell unneeded parts or services. When he operated the door "I was very IMPRESSED". My garage door had never operated so quietly and smoothly in 20 years. Of all the service companies I must admit GDMedics is the very best I have had the pleasure to deal with. John was so good I had him schedule a repair for my commercial door. John and Joel did the job and really worked hard. A hot humid day and the repaired a door I had given up on. It is better than new and operates so smooth and quiet it is unbelievable. The bill was right on and I again congratulate John, Joel and GDMedics. If any of you have a garage door problem, these are the guys for the job. I kid you not.
John deserves a pay raise.
John deserves a pay raise.
Roland Hanson
01:34 13 Jun 15
Alex S. was great. He came out late on a Friday evening; got here before he said he would and finished faster than he estimated. Both cars were trapped in the garage so we would have had a crapping weekend if not for Alex...Thanks man.
Kim Murphy
17:32 06 Jun 15
I have to say that in all my years of dealing with different companies this company was absolutely amazing. Christian's customer service was outstanding. Don went above and beyond with repairing the door. I would recommend this company every single time. Thank you for everything you did for me.
Mary J Thompson
16:15 06 Jun 15
Jeff w. Was helpful, informative, checked out our door and opener. He gave my husband maintenance tips and was probably the best service person my husband had ever dealt with. This is saying a lot for him. Since he was in utilities services for many years. Totally impressed, and in the future Garage door medics, inc. will be our go to place. Thank you.
Walter J. de Lorrell
01:44 03 Jun 15
Gene Arnell was the service tech, that repaired a number of problems we were experiencing with the operation of our garage door. He correctly diagnosed a number of repairs that were promptly repaired with no fuss or mess. Importantly, he cleaned up after completing the repairs. Best of all he explained what was being done and the best way to resolve the problems. Knowledgable and extremely polite, he he's a credit to the organization.. You won't go wrong by asking for him to provide your services.
Leta Houle
21:27 02 Jun 15
Bought a tune-up deal on Angie's list, then promptly forgot about it until one week before the expiration date. Called for an appointment, expecting to be told they wouldn't be able to get to me on time, but it wasn't a problem and a time was scheduled. I especially appreciated that I was emailed the name and photo of the tech who was going to be showing up at my door. Brent B. was on time, friendly and professional. He had the door in great working condition in no time at all. I wouldn't hesitate to call Garage Door Mechanics in the future.
Doris Bartlett
17:39 01 Jun 15
Don M was our technician and he was great. He was knowledgeable and fast. We would definitely recommend Don M and Garage Door Medics to anyone who needs work done on their garage doors
Justin Enriquez
16:23 01 Jun 15
Avi Buzaglo was very helpful and provided excellent service. He was very knowledgeable and trustworthy. I would definitley recommend him for anyone who needs repairs to their garage door. Thanks guys!
Quyen Ha
01:18 01 Jun 15
Sam Pastella was very knowledgeable and straightforward. He walked me through what needed to be done and thoroughly explained the repairs beforehand. I know more now about garage doors than ever before lol. Also thanks to Jessica and Christian for their customer service over the phone. Quality repair service. Will recommend and use their services again.
Mike Larkin
02:53 31 May 15
Sam Pastella was the door whisperer! He was finishing up working on my neighbors door and I called him over to look at mine that was not operating properly. I had another company take a look about 4 weeks previously and they temporarily fixed some things but said I was on borrowed time and would need a significant repair on my springs etc that would cost over $2,000. After Sam came in and did his magic he determined that the door was not too heavy for the springs and all parts were in good shape and that a minor problem was diagnosed and fixed and the door worked like magic. With the pressure on businesses to "get the deal" and maximize revenue, it is good to know a company is out there with people like Sam who truly want to do the right thing. thanks Sam and Garage Door Medics!!
Jill Finan
16:59 30 May 15
I don't know about the entire staff but I can tell you that Jeff Williams is very professional and
knows his business. He solved a problem we had with our remotes by installing another
sensor. Our door was sagging in the middle. We were told by another garage door company that we would have to replace the entire door. Jeff replaced the bent strut with a new one,
straightened the bent one and installed it as added support in the center of the door. I will call these people with any garage door problem.
knows his business. He solved a problem we had with our remotes by installing another
sensor. Our door was sagging in the middle. We were told by another garage door company that we would have to replace the entire door. Jeff replaced the bent strut with a new one,
straightened the bent one and installed it as added support in the center of the door. I will call these people with any garage door problem.
LuAnn Porter
23:33 29 May 15
I found a coupon for a $37.00 check up and used the coupon. Jacob H. was my tech and did an outstanding job. He didn't really find anything wrong (I was not having problems) and did a basic tune-up. He explained everything to me and went over the process of opening the door if there is a power failure several times! He made one suggestion to replace the rollers but made it clear was really only for an up-grade as the ones I have are plastic and you can't lube them. I declined that up-grade and there was no problem or pressure. Really appreciated the honesty and service!!
Sharon Tucker Guevara
05:35 28 May 15
On time,had the parts,fixed everything fast,very nice man.I can't believe that I called about 12 he was at the house for a 2 to 5:30 apt. before 2. Thank You , Brent.
Gary Martin
17:38 26 May 15
Jeff explained everything he was doing which helped me understand how to take care of the door in the future, and to appreciate the importance of the repairs he was recommending. I had had 2 brackets added a year ago by another company and didn't realize this made the door heavier, putting pressure on the brackets and causing them to crack. The springs weren't strong enough either, and Jeff noticed that the upper portion of the door was buckling and needed a brace added. Now the door works much better and is quieter and I won't have to replace it, so the repair costs were a good investment. Jeff is very professional and courteous with great customer service skills and I'd certainly recommend he and his company to any friend.
Jorge Velez
01:39 25 May 15
I am extremely pleased with the work and professionalism of Don Miller, the technician that came and fix my garage door. I will recommend their service to everyone, and he installed only what was need it to get ,y garage door back to operation.
Anne-Marie Bachmeyer
09:18 24 May 15
I was very pleased with the service provided from all especially Don Miller the Technician who came and took care of my garage door issue. He was very professional. Completely honest and prompt, not to mention quick and informative about his diagnosis and recommendations. I have absolutely no negative matters to state. I would absolutely recommend GD Medics.
John Brady
19:38 23 May 15
We had a garage door that was opening by itself...Caleb and the team came out and replaced our unit with a LiftMaster 8550 that can text our cell phones when the door is opened. Great service and great product! Thanks guys!
Dorothy Kaplan Rieger
23:38 21 May 15
Jeff was extremely knowledgeable & a fantastic asset for Garage Door Medics.
Hazel Drane
18:24 21 May 15
The technician was on time for the appointment, worked effeciently, serviced the unit and made repairs as needed. He explained everything he did and gave me helpful hints on what to look
for in the future. I apprciated his honesty and wouldn't hesitate to have him back in a minute if
my garage opener needed repair.
for in the future. I apprciated his honesty and wouldn't hesitate to have him back in a minute if
my garage opener needed repair.
David S. Fox
13:05 19 May 15
I have no problem recommending everyone I spoke to at Garage Door Medics.
Pat Hagan
02:15 19 May 15
Caleb Ward was the service technician who performed maintenance service and repairs on our garage door today, He was very professional and knowledgable. He explained the situation very thoroughly and then reviewed his work and explained to us regular maintenance and how to use our new keypad. We are very satisfied.customers.
Lynn Dabbert
19:11 18 May 15
Caleb Ward came out to our home on a Saturday afternoon.
He explained what he had to do and answered our questions
before starting, He knows his craft well and left us with a great experience
we'll pass on to others.
Garage Door Medics has a great employee in Caleb. Well Done!
He explained what he had to do and answered our questions
before starting, He knows his craft well and left us with a great experience
we'll pass on to others.
Garage Door Medics has a great employee in Caleb. Well Done!
Mark Lane
23:52 16 May 15
Garage Door Medics were punctual and friendly. They explained everything they found and gave the option to fix to the customer -- very grateful
Stuart Shimotsu
20:08 15 May 15
provided excellent, polite, and professional service. recommended only what was needed and completed the job in a timely matter.
Michelle Carlton Schwausch
06:36 15 May 15
It was a rude awakening this morning to realize I couldn't get my car out of the garage. The spring was broken. After my husband sent me the number he wanted me to call I was able to get an appointment. I received a phone call at 1:45 letting me know he was on his way. My first question, "Will you be able to get my car out by 2:45? I have car pool and need to pick up the kids." He assured me that it would be ok. And it was! Ryan even stayed and worked on the garage while I ran off to pick up the kids. I felt very comfortable with this. When I returned home the job was complete. He was very thorough and offered great suggestions to prolong the life of our garage door. He worked efficiently and was able to explain all that he was doing to somebody that doesn't have a clue about garage doors!
Steve Wingis
02:07 15 May 15
Tom H came out and installed a new garage door opener today. He was so knowledgeable that he made the process of buying a new garage door opener enjoyable and easy. After installation, he took me through the entire system and trained me how to use it and how to program our cars to work with the new opener. It is much quieter than our old opener and it works great. My wife is extremely happy too, and that never hurts!
Thanks Tom, and thanks Justin for making it so easy to set up the appointment and get the job done.
Thanks Tom, and thanks Justin for making it so easy to set up the appointment and get the job done.
Jim Varonfakis
22:00 14 May 15
Gene Arnell is an excellent representative/technician to represent Garage Door Medics. He is friendly and very knowledgeable. The Genie garage door motor was discontinued years ago but it is still in good working order. My problem was that both car remotes and the wireless keypad have stopped working after twenty years. He replaced all three items and then lubricated all the hinges and tightened all the bolts and screws. I would not hesitate to to call the Medics for any future garage door issues.....
Carl E. Toft
01:58 13 May 15
Jessica was my original contact for scheduling. She was exceptionally helpful to the point of actually helping me troubleshoot my garage door issues on the phone. Alex was my technician and was also incredibly knowledgeable and helpful in diagnosing a number of issues caused by improper installation by a previous contractor and suggesting a reasonable course of action. After he left, a neighbor came by to tell me that they had also used Garage Door Medics a few years ago, were totally satisfied, and highly recommended them. It's easy to see why Garage Door Medics consistently gets five star plus reviews. They deserve them.
Pham Thanh Tam
17:01 09 May 15
Preston Uecker had given us really great customer service for our garage door and was also very nice. we appreciate that. double thumbs up! Thank you Preston.
Geoff Seiff
16:02 09 May 15
Gene arrived very quickly after I called, within less than an hour. My garage door chain had come loose and the door was making very loud noises, so was concerned the motor was failing @ 14 years old. Gene tightened up the chain, inspected the motor, and said it was showing normal wear but was fine so recommended not replacing. We did find the springs were worn out and had been ~8 years since last replaced so he replaced those, tuned up the door, and now runs smooth and quiet. Thank you for an honest, high integrity service recommendation.
Fallon Purcell
23:51 01 May 15
LEONARDO V DID AN EXCELLET JOB AND HE WAS VERY KNOWLEDGEABLE ABOUT THE PRODUCT AND WHAT HE WAS SENT TO DO
Neal Reynolds
18:37 24 Apr 15
This is a great company. They were very professional. Did what they said they would do, and for a very reasonable price. Tom H. the technician was very nice, professional, and very knowledgeable. Did a great job. Great company that I would highly recommend!
Kitty Fane
17:47 24 Apr 15
JACOB was right on time, courteous, competent; I was most satisfied. Wish every "customer service" person was like him.
Amy Robinson Sheridan
20:33 23 Apr 15
These folks were great! Called at 11, technician called by 12 to let me know he was on his way. Examined the doors, told me what maintenance was needed, gave me an estimate. Got the work done thoroughly and quickly. Would definitely recommend!!
Sharon Taylor
18:29 22 Apr 15
not only did they answer in amazing time . Jacob and his coworker mead it very clear what step they be would taken " form repairing the problem to coast up front .
Big thank you to the doctor garage . did not live with out telling me that garage medics,inc
be here for us. there was two business card placed on my garage door and placed in my had with a 20 off my next services.
Big thank you to the doctor garage . did not live with out telling me that garage medics,inc
be here for us. there was two business card placed on my garage door and placed in my had with a 20 off my next services.
Frankie Imbilli
02:55 21 Apr 15
Sal Cacho
14:37 19 Apr 15
Kylee was very kind and handled my repair appointment request with great customer service. The medic was Don Miller. He was top notch from the moment he called to notify me he was on his way. He showed up at the time stated. This is a big plus because I had a full day ahead of me and this was one last thing to worry about. He immediately identified the problem that was causing my garage door to open/close improperly. It was the spring. He replaced it with a better dual-spring system. He found and replaced bearings that were also going out and replaced my rollers with much better rollers. After that, he took time to lube the rails and rolling components and tested the system. He ended up making some adjustments to my motor and sensors. It now works great and is very quiet! The most important thing besides the great work, was this man's attitude. He did not try to up-sell me in any way nor pressure me nor did he BS me with anything else. If you cannot get along with Don, something is definitely wrong with you. He was very thorough in explaining exactly what was going on and took the time to offer up many other pointers. I will definitely use this company again and I hope to be serviced by both Kylee and Don again!
Paula Huntington
20:48 14 Apr 15
Ryan installed a new opener after diagnosing my problem. He was careful to get my input, such as where to place my wall switch...which I appreciate. Thanks for my new system.
Patricia Mariz
14:28 13 Apr 15
Garage Door Medics ( Brent) was a great company to work with. Very friendly, helpful .
At first I thought he was just trying to sell me an additional item ( Most company always try to sell you something else you don't really need) being that it had been so long since any service I agreed, once he was finished and tested the door I got a great feeling I immediately knew he hadn't just wanted to make an extra sale. The door had previously seemed to making a yanking noise, now it's much quieter and no yanking thanks to the new springs. Thanks. So refreshing to find a good honest company and technicians
At first I thought he was just trying to sell me an additional item ( Most company always try to sell you something else you don't really need) being that it had been so long since any service I agreed, once he was finished and tested the door I got a great feeling I immediately knew he hadn't just wanted to make an extra sale. The door had previously seemed to making a yanking noise, now it's much quieter and no yanking thanks to the new springs. Thanks. So refreshing to find a good honest company and technicians
Thomas Leeman
19:45 10 Apr 15
Gene arrived right on time and quickly was able to assess the situation with the door. He followed through with a full inspection offering some helpful tips to keep the door in proper working order after making a few minor adjustments. The service was efficient and effective. Everything in this world should go that smoothly.
Louana Saindon Arseneau
00:42 07 Apr 15
Rob Gamberg
19:25 05 Apr 15
I had a great experience and will only allow this company to service my garage door needs and if so repairs too. They were easy to set up an appointment with, the tech confirmed his arrival time and did al the necessary work and when it was over my door was working better than day 1 and there was no sign he was there. Great cleanup, great service, great experience.
James Stewart
20:22 30 Mar 15
Most garage door companies are over-priced and do poor work.
Garage Door Medics were everything you would want from a service company:
Friendly, Prompt/On Time, Very reasonable prices, Quality work, Really cared about the job
I will highly recommend them to anyone who needs service.
Garage Door Medics were everything you would want from a service company:
Friendly, Prompt/On Time, Very reasonable prices, Quality work, Really cared about the job
I will highly recommend them to anyone who needs service.
Kimberly Meade
18:16 29 Mar 15
We would like to thank Kylee and Avi for their excellent customer service. Our experience with Garage Door Medics, Inc. was exceptional. From the initial call to our Service Tech Avi's appearance on our doorstep. Everyone was professional, courteous, and the repair timely. Great Job Team!!! We will definitely recommend Garage Door Medics to our friends and neighbors.
Cheers.
Cheers.
John Roche
16:32 26 Mar 15
My service experience was fabulous. Leonardo came on time diagnosed the issue and provided a professional experience in getting our garage door back up and running. Thank you Garage Medics and Leonardo
Pat Kelly
03:21 26 Mar 15
Daniel Walker
21:35 18 Mar 15
Fast response and honest. Our door stopped working so I assumed the opener had failed. Alex came within a couple of hours, checked out the door, and said that it had no power. As I was a repeat customer, he didn't charge me. Now I need an electricial.... any recommendations?
Steve Williams
23:29 16 Mar 15
Don Miller was great, easy to talk with, and new what the problem was in a matter of a minute.. I lived with the problem for 7 years and got it fixed it a matter of 15 min, for a very awsome price. Can't beat the service, better keep Don around he knows his business. Steve
Michael Angier
21:46 14 Mar 15
Sam was tech that came out and he did a great job. He replaced a few rollers and fixed the track where it was bent sideways. It was a good & fair price, an the workmenship was great.
Judy Coburn Abelson
21:09 12 Mar 15
Jack was knowledgeable, polite and professional. The most important thing is he got the job done. The garage door works perfectly. He explained what to watch out for in the future.
Wendy Asquith Pontious
23:56 06 Mar 15
I called for a garage door tune-up. He replaced the rollers, lubed everything as advertised. He gave me an evaluation of my system without trying to sell me anything that was not required. He was on time and finished promptly. I will definitely have him back when it is time. Very professional service.
Cindy Niblo
04:09 05 Mar 15
Jack was excellent. had a new garage door opener installed quickly .He was polite,professional and knowledgeable.Great service!!
Bruce Marley
17:50 04 Mar 15
Jeff from Garage Door Medics was servicing another house in our neighborhood (Sun City Shadow Hills in Indio, CA), and I asked if he would stop by to look at our garage door. He showed up shortly after finishing the other job and quickly determined what the issue was, carefully explaining what needed to be done, with several alternatives. He recommended that minimal needed to be done at this time, and in fact made a couple minor adjustments, at no charge. When any further work is needed, my first call will be to Garage Door Medics.
Carol Consolver
04:28 04 Mar 15
Garage Door Medic had a technician at my house within an hour. Caleb saw the problem right away and had it fixed within an hour. He was very knowledgeable, very professional and very courteous. He took the time to explain the problem, his suggested repair and after he had finished the repair he gave my door a free lubrication and explained all the features of the opener. He even showed me how to realign the sensors - very easy to do and now I won't have to pay someone if they ever get out of alignment. He also volunteered to change the light bulbs in the opener (they'd burned out) and when I told him we had trouble closing the door with our remotes, he offered to replace the batteries for free although he said the problem might be with the circuit board in the motor. But the remotes seem to be working fine now so I think the new batteries fixed the problem. All in all, Caleb turned what was a very inconvenient situation (I couldn't get the door open) into a very enjoyable one.
Al Hester
02:41 04 Mar 15
The tech was competent and friendly. He explained everything and did not in any way attempt to sell us on something we didn't need. We heartily recommend Garage Door Medics.
Marilyn Ruhnow
01:15 04 Mar 15
Our installer, Avi, was on time, courteous and explained everything he did while he was doing it. He took great care in the installation. We will recommend Garage Door Medics and Avi in particular. Thank you Avi. We enjoyed meeting you. Ray and Marilyn
Rick Spaulding
03:09 28 Feb 15
Excellant service, went beyond just doing the repair work but also provided excellant advice on maintaining the door and providng new rollers to make it more quiet. Also, re-balanced the door to prevent the same mishap from reoccuring. Very happy with the results, his professionalism was outstanding and overall a top-notch job performed.
Dana Mckinney Wood
01:30 28 Feb 15
Tom was kind, helpful and i could tell he wasn't trying to rip me off. So thanks Tom you were a great help.
Rick Knapp
03:24 22 Feb 15
don miller did a great job he knew what he was doing , thank you so much
Terry Tim Martin Parsley
18:28 20 Feb 15
Jeff W. arrived promptly and rescued us!!! We were unable to open the garage door due to a sprung spring! Car and golf cart were stuck in the garage and we couldn't get out to face the day and all the important things we needed to do. Thanks!!!
Dawn Ricketts
06:06 20 Feb 15
I've not had a lot of success with the companies First American sends for warranty repairs but Garage Door Medics was the anomaly! The receptionist was wonderful (sorry, can't remember her name, Cynthia I think) and Caleb arrived less than 4 hours after my first phone call and he was an absolute professional. He understood the repairs I wanted done to make my house ready for selling, made excellent recommendations, and never once made me feel pressured to buy something I didn't need. You certainly have a customer for life, keep up the great work!
Ken Gerhardt
14:39 19 Feb 15
Jeff was on time, very friendly and courteous. Did a good job on the tune up.. we also discussed potential future problem areas... I was very happy with the overall service provided.
James Sallee
04:06 17 Feb 15
Second time I have use Leo. Everything was great and will recommend and keep calling him back.
Robyn Fleenor Hissam
21:23 16 Feb 15
Great work and complete honesty. Jacob worked quickly, but efficiently, explaining everything as he went through the repairs.
Harry Henderson
22:52 15 Feb 15
Avi made my repairs educational and he was very efficient. His recommendations seem to come from a concern for safety and better functionality, rather than a push to make a sale. I don't recall the name of my first phone contact, but she was awesome as well. Overall, a fair and painless experience!
Daniel Youn
04:19 14 Feb 15
Very prompt service.
Guys we can trust!
If I ever have to contact somebody regarding garage door, this company would first come to mind.
Guys we can trust!
If I ever have to contact somebody regarding garage door, this company would first come to mind.
Geoff Anderson
20:00 13 Feb 15
First of all, Joel was very friendly and made me feel immediately comfortable in allowing him into my home, after introducing himself. He ended up resetting my garage door for free. Read on to find out why. I was in the middle of a live chat on the internet and was unable to give him my undivided attention, which was no problem for him. He didn't tell me what I wanted to hear about the repairs $$$. NOT his fault or the company's. He gave me the estimate and left. About 3 minutes later, he came back and said his boss wants him to be sure the door is safe and would like to reset it for FREE. Now that's what I call AWESOME!
Sondra Dankberg
21:49 09 Feb 15
Sam was very friendly and explained what was needed for the repair in terms I could understand. He informed us of the pros and cons between repair options. Also, he was very accommodating with our schedule and came out on a Sunday.
Jennifer Austria
07:35 08 Feb 15
Caleb is the best technician I've met. Strait to the point we can fix this and that was a relief. As he explain to what the situation is he did a good job. With out selling anything that was impressive, other what I only need. As I watch how he works he explain everything at the same time and that was nice. I'm very very happy with the service and say it's ***** star all the way. Thank you Garage Door Medics for sending Caleb to my rescue......Rosauro Rolly Austria
Diane Bishop
03:35 05 Feb 15
I would like to express my gratitude and praise for Alex Solo of Garage Door Medics, Inc. Today, 2 February 2015, one of the springs of our garage door broke, so we were not able to open our garage door when we returned home. When I called Garage Door Medics, a kind and knowledgeable man, named Ricky, listened to my garage door problem, and he was able to identify the problem right away. Ricky then notified Alex, who promptly drove to our house. Since the broken garage door was the only possible access into our house, we were sad and worried, but Alex’s great work removed our fears immediately. In a short amount of time, Alex managed to lift up the heavy garage door by his own strength, and then he confirmed Ricky’s assessment that our garage door needed new springs. Alex promptly fixed our garage door problem, replacing 2 new springs. Alex was friendly, helpful, prompt, and trustworthy. He successfully met our needs; he repaired our garage door effectively and efficiently. Alex did not try to persuade us into paying more than was necessary. He answered all of our questions in an instructive and friendly manner. We highly recommend Alex for his expertise, experience, and effectiveness as a garage door repairman. Excellent job, Alex! My mother and I thank you very much. Best Wishes, -Diane
William Hall
20:37 29 Jan 15
Leonardo did a great job. He was knowledgeable, skilled and efficient. Leonardo explained everything and made sure I understood and agreed before proceeding. He is a very skilled, personable technician.
Robin Duboe Seigle
19:36 28 Jan 15
Caleb came to my house on a Sunday morning (problem arose on the previous Friday afternoon). He was very nice, pleasant, knowledgeable, and efficient. He went through his multi-point inspection and determined that my door was mostly in good shape except for the the springs and a couple of other smaller things. His quick diagnosis and knowledge of how to fix it immediately was very reassuring. He replaced the items that needed replacing and reassured me that my door and opener were otherwise in good shape. I've used Garage Door Medics before when I had issues and had the same good experience. It is nice to have a name to call when something so vital to daily life breaks.
Andrea Furst
17:39 27 Jan 15
Caleb arrived at my home within 2 hours of calling to help me with my minor garage door disaster. Caleb was very friendly and explained everything in detail.
Ronald Dixon
20:02 18 Jan 15
I was very pleased with Garage Door Mechanics! Brent was extremely likable and efficient! I will certainly go back to these people with any future problems I may have with my garage doors! Thank you!
Ann AndFrank Taylor
22:20 17 Jan 15
John came to our home on time and was very detailed. Told us exactly what was wrong with our garage door and explained how he could fix it. It was done in just a short time and everything ran just perfect. He even helped us with setting a garage door remote that I had and did not know how to make it work. Would definitely recommend your company.
The Taylors
The Taylors
Iris Slonin
03:13 17 Jan 15
Excellent Customer Service. Got the job done. Fair pricing. Would recommend.
Marianne Narbeth
17:24 13 Jan 15
Alex S came promptly, he solved the problem, answered all my questions, was courteous and professional. VVery satisfied with the service!
Cindy Kelly Nielsen
00:08 13 Jan 15
Caleb was very professional, courteous and knowledgeable. I appreciate his expertise and the way he demonstrated the problem with my garage door springs. I would recommend him to anyone!
Michael Yong
18:15 12 Jan 15
Adam did a great job on trouble shooting the problem of our 25yr old garage door. I felt confident in what Adam was explaining to me. He was very professional and represented the company very well. Our door is now fixed, and we will use this company again, when it's time to replace our garage door opener. Thank you Garage Door Medics!.
Richard Dwyer
21:44 06 Jan 15
Excellent Company. Alex Solo came out as scheduled--performed needed maintenance at the agree upon price with no upselling. He did point things to watch for in the future. I'll gladly use these folks again.
Rex Teets
18:07 06 Jan 15
My door is still in warranty and Pedro came out to help tune it up. He showed me the reason the door was dragging on one side and what he could do to realign it. He was very professional with this work and let me work the door after he tuned it so I could get a feel for the desired operation.
He also showed me how to oil the door and suggested to oil it 3 or 4 times a year.
Although the tuneup was not part of the warranty he did not charge for his service call.
Thanks Pedro for your service and help.
Rex
He also showed me how to oil the door and suggested to oil it 3 or 4 times a year.
Although the tuneup was not part of the warranty he did not charge for his service call.
Thanks Pedro for your service and help.
Rex
Rufus Swift
23:34 28 Dec 14
Outstanding job. Very knowledgeable and a great attitude.
Kathy Krus Sears Johnson
21:23 19 Dec 14
Alex S. was very helpful in letting us know what was needed to be done to our garage door in order to get it to work properly. Very professional and friendly
Robert Craven
18:24 19 Dec 14
Caleb was on time, professional, informative and thorough. I would absolutely recommend Garage Door Medics, and Caleb
Jeff Eisert
23:37 18 Dec 14
Alex Solo did a great job and was very informative! Not too fast, not too slow - took his time doing the job right! Taught us what is important is garage maintenance and how to do that maintenance. Answered any questions, never made us feel stupid about anything! Highly recommend! A+ service. :)
Marsha MacDonald
20:21 14 Dec 14
Prompt service. Personable, professional, great communication skills, excellent in every respect. I suspected that I was overdue for new springs. I was shown the difference before and after with the installation of the new springs. The empty spring holder (looking somwhat like a metal hat and coat rack) began to dance down the long slope of the driveway. We watched it dance as if it was possessed for sevearl minutes, getting a good chuckle out of it. The new srings have made a tremendous difference, the tune up on the door was perfect, and showign me how to engage and disengage the automatic vs manual settings on the Genie garage door opener chain was a great help.
Katherine Carter Remmerde
23:53 08 Dec 14
Jerry Sullivan
02:53 06 Dec 14
I was very pleased with Garage Door Medics, Inc. My call was met with immediate response.
Jacob, the technician was very knowledgeable about the system and after a careful inspection he explained each problem very clearly and provide recommendations and options for repair.
One particular problem with the electronic circuitry in the garage door opener required extra trouble-shooting. Rather than replacing expensive parts in hopes of solving the problem he continued to pursue the cause until he was able to correct it. I was very pleased with Jacopb's professionalism. I felt that he was working with me to fix the system at a reasonable cost. I would be most happy to recommend Garage Door Medics to anyone who has needs work on their garage door operating system
Jacob, the technician was very knowledgeable about the system and after a careful inspection he explained each problem very clearly and provide recommendations and options for repair.
One particular problem with the electronic circuitry in the garage door opener required extra trouble-shooting. Rather than replacing expensive parts in hopes of solving the problem he continued to pursue the cause until he was able to correct it. I was very pleased with Jacopb's professionalism. I felt that he was working with me to fix the system at a reasonable cost. I would be most happy to recommend Garage Door Medics to anyone who has needs work on their garage door operating system
Nancy Anderson
23:30 05 Dec 14
My garage door was occasionally refusing to close in the afternoon. The door acted as if something was interrupting the electric eye. I called Garage Door Medics who had installed the door last March. Technician John K came and assessed the opener and electric eye. All seemed in good working order. John said that he had discovered that the electric eye might malfunction if the sun is hitting the 'send' eye. In fact, each time the door malfunctioned it was a sunny afternoon with the sun on the 'send' eye. So John's advice was to 'shadow' the eye when the problem occurs. John did not charge for his service call. I will call Garage Door Medics in the future.
Gaye Hazel
22:01 05 Dec 14
Roger Lamberson
21:29 05 Dec 14
I needed to replace a broken torsion spring, and called GD Medics, after seeing the reviews on Yelp. Glad I called. I had an appointment the same day, within 4 hours, and had the service completed in an hour. I had Leonardo Vasquez, and he was a great technician. Very thorough, and efficient. The great custmer service left a very positive impression. I will recommend GD Medics to my friends, and coworkers.
Sandy Bramberg
20:48 05 Dec 14
Our garage door spring broke & I could not open the garage door to get my car out. We called 1st American Home Warranty to place a claim & had a technician at our house the same day. While there to replace the spring the tech checked the rest of the system & showed me how our parts were worn out & needed replacement. He did the work & told us that we should be good for many years to come. I was very satisfied.
Carole Jacobs
21:22 03 Dec 14
Alex (the garage door medic) was on-time, courteous, helpful in explaining the problems; showed proof of work needing to be done.
Would have him and company do any work relating to our garage door. After all, it is a safety issue.
Would have him and company do any work relating to our garage door. After all, it is a safety issue.
Jaime Mercado
03:00 01 Dec 14
Wife and I are extremely pleased with how quick and professional John was. Very satisfied all the way around.
Paulette Dujka Tribulato
23:09 30 Nov 14
Wow! So impressed with the service and the new garage door opener just installed by Jeff Williams at Garage Door Medics, Inc. He explained what needed to be done and went the extra mile to get it completed and efficiently and in a timely manner. So happy we found this company - recommend them highly, and feel lucky we got Jeff to do the job. Thanks, Jeff!
Milton Coulthurst
19:53 28 Nov 14
Fernanda Rioseco
19:37 24 Nov 14
Very Happy with this company!! Very honest and professional work, Adam Kenyon helped us and I totally agree that the price is minimal when you see the quality of their work.
Roly Lim
06:11 24 Nov 14
Service was fast, technician arrived within time frame given by personnel receiving call. Technician was very professional in explaining the product/service requested. installation of requested item was completed with very high satisfaction,
Bob Bruce
21:46 22 Nov 14
Don was friendly and punctual. He knew his stuff and was fast. He recommended improvements but didn't force anything on us. Great service. Recommend highly.
Fred Soeprono
19:15 21 Nov 14
I like companies that are run professionally. I was reminded of the appointment i made 24 hours prior. Jacob H the technician called a half an hour prior to arrival and he was at the door right on time. He efficiently perform the yearly tune-up for the two garages while explaining in detail what he was doing. All the work needed was performed with high quality and reasonable cost. Definitely keeping the business card in the permanent file!
Samantha Mann
01:39 21 Nov 14
Avi was extremely helpful and informative throughout the work. My house was a zoo because I was feeding the kids and cleaning up and he was patient and waited so he could walk me through all the work he did to make sure it was working the way I wanted it to. The garage door is much more quiet and I am very happy with the work!!! I will call Garage Door Medics, Inc. and Avi in particular if anything ever happens to my garage door again.
Ali Zanjani
05:30 18 Nov 14
I received a very prompt and professional service for my garage door problem today from Garage door medics and was very happy with the service that Gene A. provided
Gloria Thomesen Lebben
00:23 15 Nov 14
Don Miller was great. Did a wonderful job and explained alot of things about my garage doors that I wasn't aware of already. I plan to have them service my doors yearly as I realize it is the best way to keep them functioning correctly. I would recommend Garage Door Medics to anyone who wanted good service and very friendly personnel.
Steve Saville
19:02 14 Nov 14
These are the folks to go to when you need garage door repairs and excellent service. Gene was our technician and he was very knowledgeable and professional. He performed the inspection and then pointed out exactly what was needed. When approved he had all the parts and went to work. Afterwards, he explained the work in detail, pointed out safety features, the billing, warranties and was on his way. Just a great service experience all the way around. A good value when you're on a budget.
Pamela F Bohrer
21:34 10 Nov 14
Jake was prompt and explained everything so I could understand it. It was a great experience and I will definitely recommend him to others.
Joe Barbano
01:38 09 Nov 14
Don Miller provided excellent service and tips so I feel confident that my garage doors can last another 10 years. Excellent work and attitude!
Jerome Hickmond
08:30 08 Nov 14
My garage door would only open if I used the remote. It turned out to be a very minor repair. Instead of charging an outragious fee as some companies would have there was no charge. This is my second time using this company and each time they provided excellent service.
Clara Blenis
05:34 06 Nov 14
I had a very positive experience with this company, Garage Door Medics, Inc. The service professional, Avi B., called me before he arrived. Upon arrival, he was friendly, helpful, and knowledgeable. He was also informative (and willing to explain everything) about our garage door issues. After doing a tune-up on the door and system, it now works great. He also moved the operating button to a more convenient spot. I was extremely happy with his service. In the future, I would use this company again and ask for Avi!
Michelle Danao
23:49 04 Nov 14
Good service. Made sure we know how to operate the garage door properly before leaving. Always a positive experience with Garage Door Medics.
Lorie Whitehead Colquhoun
21:33 03 Nov 14
Recently, we needed our garage door replaced, and garage Door Medics Inc. came highly recommended. Our estimate was put together by Joel and Avi, and once the panels arrived in stock a day later, Avi and Ryan did the install...very professional and courteous. The entire door was installed in about an hour and they worked tirelessly to ensure a flawless operation. I would highly recommend this company to anyone for their garage door servicing needs....a great company with a great group of technical experts to do the work.
Jason & Lorie C.
Jason & Lorie C.
Chuck Brown
23:24 30 Oct 14
John was friendly yet very professional and knowledgable. Very much impressed. Garage Door Medics will now be our go -to guys"for all things "garage door".
Bob Novak
04:38 28 Oct 14
Ryan came in the appointed window and was very helpful and knowledgeable. He explained many things to me about my garage door that I did not know but should have. It will help me in the future. He also showed me how to do some minor maintenance by myself. I was very pleased with the experience.
Irv Golden
18:58 22 Oct 14
Adam was dressed appropriately was well informed, courteous, & serviced our garage door very well. He has a very friendly & pleasant personality............Would use Garage Door Medics again & refer your company to others.
Ildiko DeBolt
18:52 22 Oct 14
Same day service, Avi is a great technician, explained all the technical details and fixed our garage door fast. Would recommend him and his company.
Sandra Dibble
20:06 19 Oct 14
Never thought I could get someone on a Sunday morning, but Avi came promptly, was cheerful, professional and worked hard to repair the garage door. Thank you very much.
John Gampel
19:50 14 Oct 14
Great service. Thoroughly explained everything.
Patty Eveland Diaz
18:15 10 Oct 14
I chose Garage Door Medics to replace our garage door springs after learning of the company from an advertising magazine that happened to come in our mail the day after one of our garage door springs broke. I called about the repair two weeks ago, was told the price in the ad included parts and labor. After calling around to other companies during the past two weeks, I called Garage Door Medics again to arrange for them to do the job. When I asked about the price of the job, referencing the ad, I was told the labor would be an additional charge. ***I was very impressed with the representative who took my call, because he discussed the issue of the price I was quoted with someone else in the company and decided he needed to honor the price quote I had been given by phone two weeks earlier, even though it had been a mistake to tell me the ad price included labor! ***A technician named Gene came the next day (earlier than scheduled, after calling for my OK). He was very polite and friendly, and said he would look over the garage door to see if he saw any problems other than the broken spring. He did a good job explaining problems that he saw in other parts of our garage door assembly, which included the end bearings and rollers.I was frustrated to learn that other parts of the door assembly needed replacement, but that obviously was not the fault of the technician, but a matter of wear over the 14 years or so since we had the door installed. I decided to only have him replace the springs, as we had scheduled for him to do, because it would have greatly increased the price of the job, and my husband and I would prefer to replace the other parts ourselves to eliminate the labor cost. I appreciated that he lubricated all of the parts that need regular lubrication as a courtesy, and showed me how to do that, too, because he understood that my husband and I prefer to do a lot of home maintenance and repair jobs ourselves. I would definitely recommend Garage Door Medics and the technician Gene to others, because their price was very competitive price, and they gave great service!
Daina Zion
22:07 01 Oct 14
Very impressed with Garage Door Medics. They were the only ones that didn't charge a fee just for coming out. Gene called to let me know when he would be here and was incredibly nice and professional. Turned out more was broken than I thought, but his kindness and no pressure attitude were greatly appreciated. Ricky (the phone rep) was VERY down to earth and understanding of my dislike of high pressure sales and entrapment techniques. Definitely keeping this company in my files for future use. Call these guys!
Brad Burt
17:19 30 Sep 14
Sheesh...how to keep this simple, direct and easy: 4 months ago my garage door broke. One of the panels got a ding and that caused a warp and, well, I ignored it and bang the whole thing went down. I was frankly terrified that fixing it would either require a total replace of the unit or that fixing would be REALLY expensive.
I put it off. Drove me nuts not being able to really use my garage. Used Angie's List and Garage Door Medics came up as 1 or 2 on the list. I called them. Got this GREAT guy called Jake. Super technician. Looked a the problem for like 60 seconds and said, "No problem!" Cost me $349 (which thrilled the dickens out of me!!!) and the door now literally works better than when it was new.
I'm serious about that. The door squeaked from day one. Thought it was normal. The fix that Jake did to the door made it that much more stable that the squeaks just went away.
Here's the down and dirty: These folks...if you are to go by the nice lady I talked to to book the appointment and by Jake....are total pros. Look...they COULD have told me that the whole thing needed to be replaced and I wouldn't have know the difference and I would still have a broken door since I have two teens in College. I would have had to shrug it off and make do for a while more.
But, there was no B.S. Jake told me why it was damaged and what could be done to fix it up without it costing an arm and a leg. Could I have had it done cheaper? I don't know. Don't care. These guys did it for what I consider (having been a small bus guy for 40 years) a very fair price. Jake did it fast and professionally. There was NO hard up sell of any kind. These are the guys I'm going to call in the future.
I put it off. Drove me nuts not being able to really use my garage. Used Angie's List and Garage Door Medics came up as 1 or 2 on the list. I called them. Got this GREAT guy called Jake. Super technician. Looked a the problem for like 60 seconds and said, "No problem!" Cost me $349 (which thrilled the dickens out of me!!!) and the door now literally works better than when it was new.
I'm serious about that. The door squeaked from day one. Thought it was normal. The fix that Jake did to the door made it that much more stable that the squeaks just went away.
Here's the down and dirty: These folks...if you are to go by the nice lady I talked to to book the appointment and by Jake....are total pros. Look...they COULD have told me that the whole thing needed to be replaced and I wouldn't have know the difference and I would still have a broken door since I have two teens in College. I would have had to shrug it off and make do for a while more.
But, there was no B.S. Jake told me why it was damaged and what could be done to fix it up without it costing an arm and a leg. Could I have had it done cheaper? I don't know. Don't care. These guys did it for what I consider (having been a small bus guy for 40 years) a very fair price. Jake did it fast and professionally. There was NO hard up sell of any kind. These are the guys I'm going to call in the future.
Sheri Mankin
04:41 25 Sep 14
I purchased a garage door tuneup from Groupon. Cynthia was very friendly and accommodating with scheduling my appointment despite my many reschedules! Brent arrived on time and was very pleasant. He quickly and efficiently cleaned and oiled the door and changed the rollers. I would definitely recommend Garage Door Medics.
Sandra Novack
17:11 24 Sep 14
Alex S. was very through, took his time and explained the repairs needed at length. He only recommended the minimal repairs possible and was willing to work with us on price. All around, an excellent experience.
Ron Perry
23:21 17 Sep 14
Leonardo was very polite and iinformative. He showed me several facets of the door operation and explained how they were dependent on each other to funciton properly.
He did some testing of the door and showed the positives and the negatives of my door's operation. He offered me several points to be addressed immediately and some that could repaired later if there wasn't any abnormal workings ini the short future.
Very thourough and honest.
I would recommend the company to others if asked about service, repair or replacement.
He did some testing of the door and showed the positives and the negatives of my door's operation. He offered me several points to be addressed immediately and some that could repaired later if there wasn't any abnormal workings ini the short future.
Very thourough and honest.
I would recommend the company to others if asked about service, repair or replacement.
Brent Lawson
21:01 04 Sep 14
Five stars--- All personnel were friendly, knowledgable, efficient. Technician Jake Hicks was professional, very helpful and informative. I will definitely recommend them.
Mark Aldrich
16:10 04 Sep 14
Great service, didn't try to sell me a bunch of stuff I don't need, was friendly and right on time! Ryan D. was my tech and he made a really professional impression on me. I'll gladly suggest them to anyone needing garage door service.
Andrew Edenbaum
22:06 28 Aug 14
Prompt, efficient, and reasonable.
I will be happy to utilize Alex. S. if I ever need someone to repair my garage door or any of the necessary parts so it works properly.
Got the discount card on the next inspection/tune-up. Also a very nice and cordial gentleman.
I will be happy to utilize Alex. S. if I ever need someone to repair my garage door or any of the necessary parts so it works properly.
Got the discount card on the next inspection/tune-up. Also a very nice and cordial gentleman.
Kathy Odell
03:06 28 Aug 14
Great job by Ryan! He came on short notice at the end of the day and stayed until all parts of the door were operating smoothly. He replaced a broken spring, and gave us information on maintenance. Would definitely recommend him.
Susan Willoe Fonss
20:30 21 Aug 14
Gene from Garage Door Medics did an outstanding job working on all 3 of my garage doors this morning tuning them up, replacing pulleys, replacing springs & replacing rollers. He was professional, friendly & courteous! He explained everything that he did & it was a pleasure having him provide excellent repair service at my home.
Karen Breziner Olegnowicz
18:32 06 Aug 14
Servicio increible, muy antentos, llegaron a tiempo y sus precios son correctos
Linda Sassak Koras
17:16 03 Aug 14
Just had my garage door fixed by Garage Door Medics. Jeff was great and did a wonderful job. Everything works fine. thanks again.
Candy Mayer
18:11 21 Jul 14
I had a wonderful experience with Garage Door Medics.
Jacob explained everything to me. I highly recommend Jacob.
I look forward to using Garage Door Medics in the future.
Jacob explained everything to me. I highly recommend Jacob.
I look forward to using Garage Door Medics in the future.
Daniel Jones
00:58 15 Jul 14
Jacob is a great tech. He was very understanding of my desire to be involved and see what was broken with my garage door opener. He showed me the broken parts, described how the parts wear out prematurely and then tuned up my opener to help minimize this premature wear and tear. Also, my garage door opener operates much more quietly now. Huge plus considering the opener is attached to the ceiling below two upstairs bedrooms. Get the Amazon Local deal for a discount on a inspection/tune-up. Its worth it.
Valeria Thompson
14:19 11 Jul 14
I have rentals and have had new garage doors and door openers installed and repaired over the years and I can truly say this The tech. Leonardo was very friendly, professional and knowledgeable. The service was excellent, the price was below other ones quoted and he was on time to repair my garage door opener. I highly recommend this company and the tech. Leonard.
Shirley Potter
00:27 11 Jul 14
Was a good day and a very nice representative fixing our garage door problem. Couldn't have asked for a friendlier person who explained everything to me as to what he was going to do, what was wrong with our mechanism and then explained that eventually, we may have a problem with the motor. All is well, a little pricey I feel, but a job well done. Thank you.
Duane Kuperus
15:19 09 Jul 14
Leonardo of Garage Door medics repaired a door at my rental property in Mission Heights on 7/1 and he did a great job. I have used GDMedics exclusively on my rentqals and my personal property over the years and would recommend them to anyone.
Diana Sanchez
15:04 08 Jul 14
i saw deal on groupon and our garage door was not working .made an apt on monday followin g the holiday weekend. jacob quickly identified the problem,a failed battery and completed the rest of the tune-up.fast and reliable service.thankyou again.
Les Mounts
20:25 03 Jul 14
The best service I have received. On time for appt, great recommendations as to what repairs were needed. Jeff W showed up on time and did an outstanding job. explained every action as he went, left me with a card and got an extra for a neighbor who saw the work. I would not hesitate to recommend them to anyone. Great prices and excellent work.
Edward Collins
22:40 26 Jun 14
John came within and hour and replaced the springs and worn parts at a fair price. It was all done when my wife got back from lunch.
Karin M. Brennan
05:43 21 Jun 14
This is the second time I've used Garage Door Medics at two different properties. I called them back the second time because I knew I'd get an honest evaluation of any issues and a fair price to correct them. Alex S. was great to work with and I'd recommend him to anyone. His pleasant personality and work ethic made him a pleasure to have in our home. We'll call again when future work is needed...thanks!
Susan Anderson
20:05 10 Jun 14
Amazing, on time, knowledgeable and professional, you won't be disappointed!,
Maxim Maximov
08:45 19 May 14
At first I thought the price was high, but I got a good discount from the company for the future. Specialist Alex has done his job very quickly and efficiently. Door works fine.
Katy Stritch Dillon
19:33 08 May 14
Alex was on time, informative, and quick! He fixed our door in no time at all and it is running smoothly now:)
Nick Sherar
14:43 03 May 14
Jonell Smith
01:26 15 Apr 14
Prompt, courteous service. Would definitely call again, if the need arises. Am comfortable recommending them.
Cat Reeve
03:22 05 Apr 14
Superlative! Very professional - every step went smoothly. I had a flier, so called to service my garage door. Cynthia was efficient and effervescent - everything I needed. She gave me a quote by email, so I wanted to engage them. She asked when I wanted someone, and added "I can have someone to you ASAP". I was looking for next morning, and she arranged that. Jeff showed up, and he was awesome. He was really 'comfortable' in his disposition. He knew exactly what to do and got right to it. He fixed my issue quickly and attentively. Additionally, he gave a little 'extr', in that he gave me a brief education on how to maintain my garage door - to help it last longer. He was proud of his work and the business, and rightfully so - it was truly 'seamless'. I was all fixed up, well, and all in less than 14 hours (ten of those asleep!). Thank you to your team - you raise the standard to "old fashioned" "good business". I'm a grateful customer, and will return whenever I have future needs, and I'm pleased - they earn my highest recommendation.
Miguel Hector Arellano
16:12 31 Dec 13
Monica Cas
03:40 20 Dec 13
Олександр Тростников
02:39 10 Dec 13
Irene Armenta
19:34 17 Nov 13
Ash N Bud
17:52 04 Nov 13
Irene Armenta
16:17 04 Nov 13
Tiffany Tang
21:33 06 Jul 13
Pedro C.
I supplied and installed 1 Wayne Dalton 9`x21" bottom section, model 8000, without insulation, color white in long panel design. Customer will paint new section to match the color of existing door. Job completed.
Eric M.
Replaced springs added orb and programmed homelink
Eric M.
Installation of opener Insulated one piece door Bottom seal
Avi B.
Went back and replaced bad genie Sequensor board,lubed ans wired sensor ,door and openet are 2012 door getting heavy and rollers worn,ill recomended next time torsion convertion and rollets #dnd
Eric M.
Spring replacement
Antonio M.
REPLACED 35' OF #41 CHAIN TO REVERSE MOUNT LIFTMASTER OPERATOR, ADJUSTED LIMITS AND LUBED GUIDE ROLLERS.
Antonio M.
REPLACED 35' OF #41 CHAIN TO REVERSE MOUNT LIFTMASTER OPERATOR, ADJUSTED LIMITS AND LUBED GUIDE ROLLERS.
Antonio M.
REPLACED 35' OF #41 CHAIN TO REVERSE MOUNT LIFTMASTER OPERATOR, ADJUSTED LIMITS AND LUBED GUIDE ROLLERS.
Antonio M.
REPLACED 35' OF #41 CHAIN TO REVERSE MOUNT LIFTMASTER OPERATOR, ADJUSTED LIMITS AND LUBED GUIDE ROLLERS.
Antonio M.
REPLACED 35' OF #41 CHAIN TO REVERSE MOUNT LIFTMASTER OPERATOR, ADJUSTED LIMITS AND LUBED GUIDE ROLLERS.
Installation, Parts, and 24/7 Garage Door Repair in Palm Desert & Palm Springs
Why We Love Palm Springs
Garage Door Medics originated in Southern California back in 1990. We love serving Californians, and we will continue to bring Palm Springs and Palm Desert residential and commercial customers the best garage door repair, service, maintenance and installation services available in the Coachella Valley.
Why do we love Palm Springs and Palm Desert? For one thing, we love its unique history and social landscape. Mid-century modern architecture and historic sites add to the charm of these desert communities. These cities have diverse residents including “snowbirds”–those who travel from colder climates when the weather is unfavorable–and a strong LGBTQIA community. Let's not forget some of the best music festivals and parties held in the United States. With housing developments surrounded by golf courses, resorts and mountain ranges, from Palm Springs to Indian Wells, these areas are undoubtedly attractive places to live and vacation.
Other attractions include the Palm Springs Aerial Tramway–the world's largest rotating tram car that scales to the top of Mt. San Jacinto State Park. In a city with so many things to do, it is hard to decide between simply laying by the pool and taking in the picturesque mountain range, or hiking, golfing, enjoying Joshua Tree or dining at the many amazing restaurant choices.
Many residents own more than one home. When they return to the valley, we know that they want to make sure their homes are properly maintained. Garage Door Medics is happy to provide garage door repair, service, maintenance and installation from Beaumont to Indio and surrounding areas.
Garage Door Repair Garage Door Medics should be your go to for everything from a tune up to needed replacement parts for your garage door! Joanie Pia
Professional James H. was very professional, timely, found the problem and fixed it promptly. I will use them again if I ever require additional service. Jim C.
Stellar I have been working with Garage Door Medics for years and have had stellar experiences! Jodi Tanner
Garage Door Medics is proud to be the highest rated and reviewed garage door company in the United States. Read recent reviews from some of our satisfied customers.
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