Garage Door Medics Reviews
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A sample of reviews
Stephanie R.
08:45 25 Sep 21
We had Lance come over twice this week to fix our garage door. Once to diagnose the problem and secondly with parts to fix the problem. He was super...
Tracy V.
16:15 13 Sep 21
I have been using Garage Door Medics to service my garage door for the last few years and their service technicians are always on point. I recently bought...
Perry L.
16:00 13 Sep 21
Called on a Sunday and they came out on Monday. Pedro was knowledgeable, professional and nice. I highly recommend and would use them again.
Kat L.
12:41 24 Aug 21
They were super responsive and were able to set up an appointment quickly. Jesse came to my house right on time and fixed everything I had asked for and...
Sid S.
06:33 19 Aug 21
Awesome response and people skills! This team helped us through a tough time when our Gate controller went crazy and I am so grateful for their...
Robyn S.
16:50 14 Jul 21
Kind of pricey but I needed the garage fixed quickly before I left town. very polite and efficient.
Kevin L.
14:09 30 May 21
First time customer here. They called and texted in advance to let us know when they were on the way. They did a very good job and the price is very...
Chris A.
18:51 31 Jan 21
We ran into our garage door while moving the car out and caused what looked like terrible damage -- the door was bent and off the tracks. I called for an...
Beau G.
08:02 30 Jan 21
From beginning to end my experience with this company was great. Fast response, easy to schedule Appt., great customer service communication. At each point...
Marsha D.
23:59 13 Jan 21
I recently had a new garage door opener installed along with other maintenance on my garage door.
The technician, Tim Provost was very friendly, knowledgeable, efficient and informative. He completed the job quickly and left no mess. I barely knew he was there. He explained everything to me including operation, pass codes and phone app.
Love the garage opener and how quiet it is. I am happy I can now open from the outside with keypad.
I would definitely use this company again. 😊
The technician, Tim Provost was very friendly, knowledgeable, efficient and informative. He completed the job quickly and left no mess. I barely knew he was there. He explained everything to me including operation, pass codes and phone app.
Love the garage opener and how quiet it is. I am happy I can now open from the outside with keypad.
I would definitely use this company again. 😊
Juha H.
09:56 05 Jan 21
Had them come over in the same day /evening when garage door decided not function properly /close. Technician Joel Brace (wearing mask) was just awesome one...
Finders K.
02:42 12 Dec 20
I highly recommend this Company. Joel (tech) was great and delivered great service as expected! He is extremely knowledgable and takes great pride in his work. Company offers competitive pricing and their staff is wonderful! Thank you Brandi for your efforts of getting me in the same day! You guys rock! Joel is my go to Tech for any concerns or future service!
Celia V.
20:43 16 Nov 20
Great job ! Tim Provostinformative, step by step detail instruction instructions.
Brian D.
16:11 25 Oct 20
They were awesome!!! They managed to get to my house within an hour of me calling then were very thorough, courteous and professional. Steven explained everything to me and offered several options bc I had a lot of things wrong and had a lot of questions. I had called another company(precision garage doors) and they were terrible, pushy and almost double the price of garage door medics. These guys are awesome!!!
Linda B.
14:56 29 Sep 20
These guys are so wonderful I wish I could give them 10 stars! Mark (the sales guy) showed up on time, helped me decide on the perfect door and kept me...
Konnie W.
16:59 22 Sep 20
Garage Door Medics is excellent. We requested an appt online and we promptly had a call back to schedule a garage door service. We are in Palm Desert, CA. Eric Murphy was the technician that was sent out to us and Eric is truly 5 star! We have a German made garage door opener that is difficult to service, and we needed additional remote openers which were difficult to find, we were told. Eric was completely knowledgeable about the issue, about the opener that we have....he was able to program universal remotes to work with this opener. He educated us to the pros and cons of the existing opener, shared his recommendation for solution should this one become problematic. Eric knows his business! He is our go-to for any garage door issues....he is the Garage Door Medic! thank you Eric!
Monica D.
06:07 19 Sep 20
This was my first time dealing with Garage Door Medics, and let me tell you, from start to finish, nothing but great customer service. Started off by messaging several businesses for a quote on their preventative maintenance for garage doors/openers. Mick responded quickly and answered my question with the quote and what their service consisted of. I had several more questions to which he answered within a fair amount of time. This process was so easy my coworker even wanted to make an appointment with them.The appointment was made for the following week and was told to expect a call from their service tech 30 minutes before they were to arrive. Eric, did just that. He arrived on time. He introduced himself, from 6 feet away, of course and while wearing a mask. He started off by making sure the garage door would retract if it hit his foot. It didn't. He spent a good 20 minutes trying to figure out why it failed to do so. While other companies, I'm sure, would have told me it was the motor or such, just to get me to purchase an expensive product/service, Eric did not. After trying a few different things he had another idea and adjusted the arm and, lo and behold, it worked!Now off to the actual reason why he was here, the preventative maintenance service. He made sure everything was working like it should, checked the balance of the door, oiled the hinges and wheels, among other things. At the end of it all, the only thing he recommended was the seal at the bottom of the door, which I've been wanting to replace for years now. Out of all the service calls I've had for this garage door (10 years worth), Eric has been the only tech to recommend the seal to be replaced. Because he was so great at what he did, answering all my questions, not trying to sell me services or parts I didn't need, without hesitation on the price, I ended up getting the seal replaced. Not only because I needed it and have been wanting it replaced but because of Eric's great customer service. That alone, in my opinion, will go far in getting repeat customers and a word of mouth at how great a business is. If you ever need your garage door service, I highly recommend Eric from Garage Door Medics. Thank you for making me a happy customer!! I'll see you next year!
Doug B.
02:41 11 Sep 20
Very impressed! I called at about 10am to report that our garage door was broken, and so mangled and out of alignment that it couldn't even be manually opened or closed. By 12:30pm, a technician (Preston) was at our home, and within about an hour he had everything working and gliding perfectly. Thanks for the great service!
Brian P.
23:00 10 Sep 20
RJ went above and beyond to help us right away and made me feel at ease with his attention to the details of our garage doors situation. He worked...
Bruce B.
18:37 04 Sep 20
Garage Door Medics do a very professional job to our complete satisfaction. Not only do they respond in a timely manner, but they are very reasonably price. I highly recommend there services.Property Manager Davis RV & Boat Storage, Aledo, TX
Ashraf AL J.
21:49 03 Sep 20
Thank you Leo, this guy is a professional and he loves his job, I am super happy with the service and if there is more than 5 stars I will be more than happy to give it.
Clark H.
18:29 03 Sep 20
Highly recommend this company. Eric was highly efficient and knowledgeable. Was a great experience.
Michael R.
20:09 02 Sep 20
Very efficient. Did the work necessary without trying to up sell me for work not required. Courteous and friendly.
Janet
02:35 02 Sep 20
Amazing. Chris was responsive and gave us an in depth reason why our garage door went to hell. Chris was honest, did not try to up sell us on items, and did a great job. I recommend him and this company to anyone who needs help with their garage. We have nice new springs for a great price. Thank you Chris.
Tom W
19:59 01 Sep 20
Mark S.
23:34 25 Aug 20
Great service and very knowledgeable!! Definitely recommend!!!
Kim L.
17:22 25 Aug 20
LORNA M.
00:58 25 Aug 20
Phillip was very knowledgeable and friendly. He explained what he was going to do once he diagnosed the problem and he showed me the damaged gear. He got the job done!
Jerry L.
19:47 19 Aug 20
Extremely professional, knowledgeable, and friendly.
Erica F.
13:35 19 Aug 20
Just had Preston out for a free safety check and I couldn't be happier! He arrived on time and had great information to share about the condition of my...
Mark B.
10:29 19 Aug 20
erviceGarage Door Medics showed up within an hour of our call. We had a broken spring on our roll up double door. Preston quickly assessed the issue and...
Eric Z.
16:25 17 Aug 20
Tammy B.
21:25 05 Aug 20
Amazing! Quick Service, all about the customer! Erick was so pleasant and efficient. Cost was well below expectations. Would use them again!
Legion Myers C.
20:54 05 Aug 20
Eric is the only person I want when it comes to maintenance and repair of our garage door. Our experience has been awesome. Eric showed up promptly, diagnosed the issue, spelled out our options of repair vs replace without pressure, and took care of the problem. He is friendly, courteous, professional, and brings a great attitude with him to work. Thanks, Eric!
David S.
23:05 03 Aug 20
Erick was punctual,explained everything to me before he started the job. He was efficient, knowledgeable and a damned hard worker. I wish I had something else for him to fix for me. He's hired!!!!
Darrel W.
17:50 03 Aug 20
Patricia G.
12:35 02 Aug 20
Once again, great work and service from Avi at Garage Door Medics. As I have a heavy aluminum garage door, it was time to replace the motor and I was...
Dana S.
16:56 21 Jul 20
Erick did a great job! Very friendly and got the job done quick. I highly recommend him
Isabel De Rosas B.
22:17 15 Jul 20
Cody was my repairman. He was beyond helpful. I will call them again and ask For Cody specifically.
Dane P.
02:03 10 Jul 20
Great and super helpful!
Randy H.
00:07 30 Jun 20
Dallis H.
15:30 06 Jun 20
turner D.
01:29 05 Jun 20
Great service, called in the afternoon and they could come out the following day. Diagnosed the issue and got the garage door fixed and running smoothly in no time. Our service technician Mick was very professional, knowledgeable and we had some great conversation. Would highly recommend.
Mitch G.
04:39 02 Jun 20
I have used Garage Door Medics 3 times and have yet to be disappointed with the quality of their service. Avi is outstanding!! Fixed my problem and answered every question I had. Very highly recommended!
Aaron C.
19:38 28 May 20
Mick was great to work with and gave me good advice. Considerate and friendly.
Daniel B.
19:38 25 Apr 20
They are always quick to respond and do a great job of explaining what the issues are and the best way to fix them!
Juan V.
01:17 16 Apr 20
Outstanding Job Guys! as always pleasure doing business with you. 5 Stars!
Vince T.
17:43 12 Apr 20
I am a local DFW REALTOR. My client just closed on his home on Thursday and yesterday his garage door tracks broke. I was able to speak with Jeff about the situation and within 10 minutes one of his staff were on their way to my clients house. My client is very happy with the garage door repair. He said the door is working as intended now and your guy got there when he said he would. Great job GDMedics!!
Bethany S.
18:09 18 Feb 20
Awesome customer service and great installers and so friendly and knowledgeable. Super fast installation at our business.
Sylvia B.
01:54 04 Dec 19
Arrived promptly. Very pleasant and professional. Explained the options for fixing the situation in a way I could understand and completed the job in a timely manner.
Brad P.
20:40 29 Nov 19
Jeff came out the day after Thanksgiving within 30 minutes of contacting them.
Initially my wife had called some other outfits and they weren’t able to come out for a week, also they were trying to up sale over the phone.
I found these guys through a veteran FB page and again, Jeff was inbound in about 30 minutes.
He repaired the door quickly and at a very reasonable price. He also explained some maintenance tips and passed some other knowledge I hadn’t even begun to think about. We will definitely use these guys again. Top notch work and customer service.
Initially my wife had called some other outfits and they weren’t able to come out for a week, also they were trying to up sale over the phone.
I found these guys through a veteran FB page and again, Jeff was inbound in about 30 minutes.
He repaired the door quickly and at a very reasonable price. He also explained some maintenance tips and passed some other knowledge I hadn’t even begun to think about. We will definitely use these guys again. Top notch work and customer service.
Amanda Janae M.
00:50 31 Oct 19
Just wanted to leave a note of praise for Ray who came to my home today and fixed our garage door key pad. The battery in the key pad wasn't working and the access point to the battery was stuck. Ray was great to work with: cheerful, knowledgeable, and punctual.
Tyler N.
18:34 21 Oct 19
Great company that provides a valuable service at a great price! Will recommend to others!
Nancy O.
15:38 12 Oct 19
They got to the bottom of the problem, were very efficient, explained everything really well! Have Saturday hours which is great!!!
Anthony B.
02:01 11 Oct 19
Jeff and his team were professional and easy to work with. He came out quickly when we called him to have a new garage door installed. He helped guide us through the whole way and we ended up with a great looking single door to replace our old double doors. The price was reasonable and lower that other quotes. I highly recommend Garage Door Medics and especially Jeff the area manager for Fort Worth, Texas. They get 5 stars from me!
Manuel H.
20:40 07 Oct 19
Done professionally and good customer service. Thank Otto.
Gina S.
15:45 06 Oct 19
Eric was very knowledgeable. Efficient and quick. Highly recommend and we will use him in the future!
Mick S.
23:36 04 Oct 19
Since I have gotten nothing but great service I keep coming back. Had maintenance done and they recommended I replace my door. They didn't try to get me to do it right away since I told them I needed to check with my HOA. What took so long was my HOA. They took forever to respond. When I finally got ready my wife went online and found what she wanted. When they came out they recommended what they thought I needed. Well when I told him what my wife wanted he told me that they could. My wife wanted the premium, top of the line. It was not what they what they recommended so they don't try to upsale you. The gave me a timeline based on the door being a special order which worked great with my schedule. The installer was on time and reviewed everything that they were going to do. He was fast and efficient. He went over all the new equipment and ensured I was comfortable with it all. They ensured my homelink in my cars worked.
Service was top notch. I would recommend them to everyone and I plan on having them do my maintenance.
Service was top notch. I would recommend them to everyone and I plan on having them do my maintenance.
Louis Cali C.
18:56 27 Sep 19
Just Wanted To Take The Time To Thank Jeff Merkel Of Garage Door Medics For His Professionalism & Experience In Troubleshooting My Garage Door. Its Been Malfunctioning For About A Week & He Was Able To Quickly Diagnose The Problem & Resolve The Issue. Thanks Again Devil! Exemplary Marine. Ooh Rah!
Larry W.
05:18 22 Sep 19
The technician (Otto) arrived right on time, was able to diagnose and repair the garage door in about an hour. It works better than before. The tech was friendly, explained everything needed and gave me an estimate that was right on the money. I will definitely use them again.
Beth L.
17:56 20 Sep 19
Eric is great! Very thorough in explaining things, gives lots of options and pros and cons of each estimate. This company is my go to for garage door repair!
Art A.
13:52 20 Sep 19
Phillip & Cody did a wonderful job installing 2 new garage door openers. And following the installation, their efforts and patience was wonderful in helping me program these new units into both my vehicles! Thank you very much! - Art
Kurt T.
13:03 20 Sep 19
The mechanic was very informative and did a great job.
Larry S.
02:24 20 Sep 19
Very positive experience, arrived at time he said, Eric was very professional and explained in detail the fix I needed and the cost. Once I ok'd the estimate the work was completed quickly and everything now works as it should. Easy to do business with Garage Door Medics!
Don S.
19:28 19 Sep 19
Great service great service man
Shane T.
15:53 19 Sep 19
Travis came around 6:00pm and repaired / upgraded our broken door opener.
Great Customer Service! We couldn't be happier!
Great Customer Service! We couldn't be happier!
Ann Lang T.
12:33 14 Sep 19
I’ve used Garage Door Medic in the past so I called them again when I needed the weather stripping replaced. It seemed like an easy enough job and they were able to schedule Eric for the following day (I told them I didn’t need same day service as this wasn’t an emergency). I was under the impression that he had the supplies for the job on the van and would complete it quickly. Initially I was disappointed when it became clear that he was there more as a “price quote” call.
Eric was extremely nice and I agreed to the price but he gave me the impression it was going to take at least a week to get the 15’ of weather stripping. I explained that I would be leaving for the winter next week (we rent out our condo) and that I’d really appreciate if it could be done sooner. To my surprise, they called the next day to let me know Eric would be out that afternoon to complete the job.
He showed up on time (both times) and completed the job quickly and efficiently. It looks great! It turns out that he took it upon himself to get the weather stripping personally the evening before so that my job could be completed in a more timely manner. I really appreciate the extra effort and terrific customer service.
Eric was extremely nice and I agreed to the price but he gave me the impression it was going to take at least a week to get the 15’ of weather stripping. I explained that I would be leaving for the winter next week (we rent out our condo) and that I’d really appreciate if it could be done sooner. To my surprise, they called the next day to let me know Eric would be out that afternoon to complete the job.
He showed up on time (both times) and completed the job quickly and efficiently. It looks great! It turns out that he took it upon himself to get the weather stripping personally the evening before so that my job could be completed in a more timely manner. I really appreciate the extra effort and terrific customer service.
Rob W.
13:39 12 Sep 19
Otto great tech! Door works perfect now.
Chris C.
19:33 08 Sep 19
Great back-office scheduling. Rick the installer was awesome.
Ilene S.
14:51 06 Sep 19
Knowledge and concerns for their customers
Cynthia Ann S.
11:19 05 Sep 19
Punctual, very professional and informative. Went the extra mile and I would definitely recommend them.
Brad M.
19:49 04 Sep 19
I love this company. #SimplytheBest!
The first time I had a problem w/ my garage door, I called and talked with Jeff. He told me 3 things to check, which helped for free.
A few months later, the "free quick fixes" had outlived their life, and I actually needed someone to come see me ($99 service call).
It took Phillip 3 minutes to diagnose my problem, and offer a solution. He had the gear in the truck and 30 minutes later, it was completely repaired.
I had asked Phillip, what I pay you to repair this plus the service call fee, and it doesn't work. With all of the assurance he could muster, he simply said, "That's the problem. That's the fix. It will work, period". I love when a professional who sees similar problems dozens of times a day doesn't try to bamboozle you, take advantage, or upsell you. "This is the problem, this is the fix, it will work. Period".
BTW... Phillip is the 3rd company I had talked to. One company wanted to rewire my entire garage, and sell me an entire new lift kit... $8000.00. I won't name them. The 2nd company said, "$6000 but your wiring might not be a problem". Phillip at Garage Door Medics said, "It's a problem with the receiver going bad. Your clicker doesn't work, your button on your wall does... there' no wiring issue. $200 plus service call fee".
Thank you, Thank you, Thank you to Garage Door Medics & Phillip & Jeff.
You guys might have given up an unethical $6000+ upsell... but you will get my business, and every single person I can possibly recommend to you!
5 Stars! #ShopLocal. #NoPriceTagonHonesty
If you have garage door problems in North Texas... have these guys come out before you ever consider anyone else!!
The first time I had a problem w/ my garage door, I called and talked with Jeff. He told me 3 things to check, which helped for free.
A few months later, the "free quick fixes" had outlived their life, and I actually needed someone to come see me ($99 service call).
It took Phillip 3 minutes to diagnose my problem, and offer a solution. He had the gear in the truck and 30 minutes later, it was completely repaired.
I had asked Phillip, what I pay you to repair this plus the service call fee, and it doesn't work. With all of the assurance he could muster, he simply said, "That's the problem. That's the fix. It will work, period". I love when a professional who sees similar problems dozens of times a day doesn't try to bamboozle you, take advantage, or upsell you. "This is the problem, this is the fix, it will work. Period".
BTW... Phillip is the 3rd company I had talked to. One company wanted to rewire my entire garage, and sell me an entire new lift kit... $8000.00. I won't name them. The 2nd company said, "$6000 but your wiring might not be a problem". Phillip at Garage Door Medics said, "It's a problem with the receiver going bad. Your clicker doesn't work, your button on your wall does... there' no wiring issue. $200 plus service call fee".
Thank you, Thank you, Thank you to Garage Door Medics & Phillip & Jeff.
You guys might have given up an unethical $6000+ upsell... but you will get my business, and every single person I can possibly recommend to you!
5 Stars! #ShopLocal. #NoPriceTagonHonesty
If you have garage door problems in North Texas... have these guys come out before you ever consider anyone else!!
Tim M.
02:33 22 Aug 19
Otto was the best tech I have had. Checked options and replaced sensors. Did door maintenance as well. Good to go.
Carol R.
18:29 16 Aug 19
Great service - very polite
Paul K.
14:56 15 Aug 19
Pedro arrived promptly. Diagnosed my problem immediately. Great service. Used my senior discount. I’m a repeat customer
Randy S.
20:58 10 Aug 19
Just bought a home and the garage doors were extremely loud and did not run smoothly. Called Garage Door Medics and they sent Otto to do a tune-up on both doors. They charged 58 dollars for each door. Otto arrived and by the time he left, the doors were smooth and quiet. He even took the time to program our car’s openers to the doors. What a first class operation. I would recommend them to everyone. Don’t go anywhere else!
Jennifer S.
16:57 09 Aug 19
Very professional and reasonably priced.
Britt P.
13:03 09 Aug 19
Phillip was on time, tuned up my door, works like new,,, highly recommend
Yen T.
15:45 06 Aug 19
Very good service!Thanks for the very nice work Rick Wards.
Rosemarie B.
15:43 03 Aug 19
Punctual informative great experience. Would defiantly recommend 😁
Andrean B.
17:36 31 Jul 19
Fast and good service. Reasonable price.
Curtis P.
05:44 31 Jul 19
very helpful and knowlegable with great prices
Linda Alexander D.
20:03 29 Jul 19
I was given a window of 8-12 am. Rick called a half hour before his arrival to let me know he would be there at 9:00. He arrived on time. Looked at my garage door. It was making a loud clanging noise opening and closing. He quickly determined it just needed new rollers. The old plastic ones had worn out. He was very professional and polite and changed the rollers (10) in a half hour. I would highly recommend them.
Jerome E. T.
14:38 26 Jul 19
Teachable moment:
As a Realtor®, I always advise my clients to stay on top of their home maintenance. Yearly HVAC servicing, roof inspections, general maintenance, etc.
One of the things I’ve failed to include in that assessment is maintenance to garage doors. The need love too!
As a homeowner myself, I’m learning this the semi-hard way today. We noticed that our garage doors were missing bolts (that held them together), not opening and closing as smoothly as before and the like. After nearly 5 years (can’t believe it’s been that long), we’re having some much needed servicing to our garage doors as of this AM.
Special thanks to Jeff Merkel with Garage Door Medics for taking great care of us today.
And be sure to add garage door maintenance to your “to do” list as well. 😊
As a Realtor®, I always advise my clients to stay on top of their home maintenance. Yearly HVAC servicing, roof inspections, general maintenance, etc.
One of the things I’ve failed to include in that assessment is maintenance to garage doors. The need love too!
As a homeowner myself, I’m learning this the semi-hard way today. We noticed that our garage doors were missing bolts (that held them together), not opening and closing as smoothly as before and the like. After nearly 5 years (can’t believe it’s been that long), we’re having some much needed servicing to our garage doors as of this AM.
Special thanks to Jeff Merkel with Garage Door Medics for taking great care of us today.
And be sure to add garage door maintenance to your “to do” list as well. 😊
Shawn V.
14:02 24 Jul 19
the process was so smooth we couldn't be happier. Jeff was very professional and made sure to get the job done right with no issues. I highly recommend them for All of your garage door needs.
Kirk S.
15:53 16 Jul 19
Quick, easy service by Avi!
Maureen M.
16:31 10 Jul 19
Everything was excellent from start to finish. When I called for the appointment the girl who answered the phone was more than flexible. I needed someone to help asap and she made that possible. Erich was my technician and he was terrific, so informative, fast and explained the costs for what I needed. I highly recommend Garage Door Medics.
Troy W.
15:29 06 Jul 19
I have used garage door medics twice now. These guys get the job done very professional
JoAnn Rank H.
15:35 05 Jul 19
Arrived on time and was able to troubleshoot the problem. Had everything back to working properly. Very nice to work with.
Steve Z.
22:08 04 Jul 19
Very good service and fair prices. Highly recommend!
Dan B.
16:17 03 Jul 19
Went beyond just the work they were there to do. Gave honest feedback. Phillip did a great job and if I have any more issues he’s who I’ll call.
Dalene G.
15:23 02 Jul 19
On 6/24/19 Leo from Garage Door Medics was great!! He explained everything in simple terms for my mother to understand and gave her pricing. He was very pleasant, friendly, and efficient. We highly recommend Garage Door Medics service. They have everything on their truck they needed to repair my Mother’s garage door.
Susan S.
21:12 01 Jul 19
Garage Door Medics responded quickly to what I thought would be a simple fix. Turns out my unit was on life support. It was replaced in no time, and Caleb even programmed my car Home Link for me. Amazing service, I highly recommend them!
Michael S.
16:41 28 Jun 19
Great experience! Our opener was over 20 years old. Gene was wonderful! He explained EVERYTHING and thoroughly inspected cables, bearings, hinges, etc. Replaced all worn out parts. Never tried to oversell. He is upfront and honest. Highly recommend!! Request Gene!! 5 stars!!
Al R.
04:37 27 Jun 19
Trust is usually not so easy to come by. Yesterday Erick Parks had integrity from the start, did not sell anything that was not necessary and before starting repairs, even educated us on the history of the manufacturer of the door, the company's combined knowledge base and experience with the brand and what to expect now and in the future. Then the repair estimate cost came in far less than expected. For a roll up door that was buckling and binding (you'd think it was going to explode) he took about 20 minutes to do the repairs and of course it was working perfectly afterwards. I've used Garage Door Medics in the past and will refer them always. They are consistent and reliable. I trust referring them to anyone and recommend you trust them to work on your garage door too.
James D.
20:54 23 Jun 19
On time. Very thorough exam and explained everything before he did it. Door works great now
Keith-Agnes T.
18:58 23 Jun 19
Phillip Parsons came out within an hour, repair was completed quickly. A part needed to be ordered, he came back and replaced it the very next day. So impressed we scheduled an appointment for all of our doors to be serviced. I will be sharing this vendor with all of my real estate contacts! Thanks for the great customer service.
Mary B.
16:29 21 Jun 19
Prompt service, good explanation of what needed fixing.
Ronnie H.
15:27 20 Jun 19
Returned from a trip to a broken door. Called and was able to get a tech out the same day. Tech was on time, professional, identified issue and provided quote. Repair was completed in a timely manner and the area was left clean. I've used in the past and will continue to do so in the future.
Nathan H.
16:04 15 Jun 19
Fast affordable service and great tech.
Hattie V.
15:30 14 Jun 19
Phillip, did a most spectacular job. Arrived when he said he would. Our garage door went out on us at last minute and Phillip came to our rescue and conquered the job very well, couldn’t have asked for any thing more. This young man introduced us to a new item that will not continue to go out on us. He put it on right away, with no hesitation, he deserves a raise if you ask me.
Thanks Phillip!!!
Thanks Phillip!!!
Rhonda Seeliger H.
12:34 14 Jun 19
I knew my garage door was in its last days. I asked for some recommendations on our local neighborhood board. Garage Door Medics kept coming up. I had them come out to get a bid. I placed my order for a new insulated door/opener. Before it could arrive, my old door came apart. They came out and made some repairs at no charge to hold me over. My new door was put in yesterday and looks fabulous and the best part is how QUIET it is. Philip also connects it to my car. Thanks for a job well done.
Ken C.
20:23 13 Jun 19
On time, personable, knowledgeable and efficient.
David L.
21:28 02 Jun 19
They do a great job and are very knowledgeable
Masashi T.
00:36 02 Jun 19
Great service. Preston was very punctual and friendly.
Meredith Frisk Dendle G.
17:46 31 May 19
Jake was very thorough. We have used Garage Door Medics several times with good results.
Steve F.
15:05 31 May 19
Tim Gregor came to the house, installed garage door opener and replace rollers. Great job...would recommend Garage Door Medics.
Marilyn H.
01:53 31 May 19
Prompt response. The problem was addressed quickly and efficiently. Howard checked the other garage door and noted a problem that would have resulted in a call back within days or weeks. He took care of that as well saving us another service call. Repair cost was reasonable and fair.
Neyna Q.
19:13 29 May 19
Excellent customer service
Sara S.
15:37 29 May 19
Preston did an excellent job. I highly recommend this Company.
Roseann C.
04:33 29 May 19
I called on Memorial Day, unable to get my garage door to open. Otto, the mechanic who came, was friendly, professional, and did an excellent repair job. The charges for the work, done on a holiday, were very reasonable! I would definitely recommend this company to a neighbor and friend. I give Garage Door Medics 5 stars!
Tom R.
04:23 27 May 19
Otto, was great, fixed the problem I created. and Otto was here
at 7pm Saturday evening. Otto stayed until he was satisfied
the door was operating correctly. Thanks again Otto.
Tom & Gloria Recker
at 7pm Saturday evening. Otto stayed until he was satisfied
the door was operating correctly. Thanks again Otto.
Tom & Gloria Recker
Larry S.
14:59 26 May 19
Prompt service Otto was a great person explaining everything too me
Rachel R.
14:11 26 May 19
Wonderful experience would recommend to everyone. Fast and efficient service.
Brandi T.
05:51 26 May 19
We were incredibly happy with Garage Door Medics! Phillip came to our house and installed two new openers for us. He did a fantastic job. Highly recommend!!
Warren C.
20:00 23 May 19
Howard at Garage Door Medics came by because our door would not open. He found that the garage door counterbalance spring had broken. He fixed it and replaced the spring on the adjoining door. He also lubed the tracks and fixed electronics at no extra expense! That is service above and beyond what the industry normally delivers.
Give him a call at 888-387-1198. The wife and I were thoroughly impressed.
Thanks Howard!
Give him a call at 888-387-1198. The wife and I were thoroughly impressed.
Thanks Howard!
Gabi J.
19:39 22 May 19
Great Service,, very friendly and competent man.
Craig R.
13:04 20 May 19
The guy was very helpful and professional. He did a good job for us. I will be using him again in the future.
Jo R.
20:49 18 May 19
Very efficient, arrived on time
Garage door is so smooth and quiet opening and closing
Garage door is so smooth and quiet opening and closing
Sandra Shirey H.
13:09 17 May 19
Phillip worked on my garage door and was absolutely awesome. He went out of his way to help us and made sure everything was right. He even fixed the mess ups that other places had caused. Anytime I need my garage door worked on I’m definitely calling back!
Suzzette Jack F.
04:47 16 May 19
Excellent service. They accommodated my schedules and they fixed my garage door. Special thanks to Avi for his excellent job. Highly recommended.
C Vivian S.
18:38 13 May 19
I’m very happy with this company! This is the second time I used them and like the first, the technician was very friendly and very knowledgeable about his trade. His name was Phillip and I would definitely recommend him. He was very pleasant and nice!! Two thumbs up!!!!
Orlando C.
13:48 13 May 19
Great work and extremely professional! Explained and taught me on how to do simple maintenance.
Lettie A.
13:26 13 May 19
Fast response. Technician explained and answered all my questions. Have used Garage Door Medics for several years.
Heather M.
15:53 12 May 19
Phillip tuned up our garage yesterday and did a fantastic job. He was very thorough and offered us valuable information. We will continue to use Garage Door Medics for future tune ups and repairs.
John E.
15:32 01 May 19
If you stay present while the work is being done, you get a detailed explanation of what is being done and why. I put that in the category of excellent customer service.
Susan Hallman R.
12:49 01 May 19
fast, experienced, honest, and thoughtful. Phillip did a great job! highly recommend them!
Paul F.
21:16 29 Apr 19
I believe the gentleman's name that came out was Phillip. The door broke when I came inside from a thunderstorm and didn't fully shut. I called Garage Door Medics and scheduled an appointment for first thing the next morning. Ten minutes later, Phillip called and asked if I needed him to come out now since I had mentioned to the lady who took my call that it rain was coming into the garage. He said that it wouldn't be an extra charge! I told him in the morning would be fine but that sort of customer service is very hard to find. The next morning he was on time and had it fixed quickly. He took the time to show me what was repaired and why it came off the tracks. Very impressive company.
Lisa Brandon M.
15:20 28 Apr 19
Great service! They had our issue fixed promptly and was a great experience. Will definitely use them again.
Gabe G.
14:12 28 Apr 19
Jeff was great and walked us through stuff to look for and what to expect in the future.
Brent G.
12:43 28 Apr 19
Garage Door Medics will be the only Garage door company I use in the future. Jeff came out and was actually early to the appointment. He was able to access the program and fixed in in a matter of 10 minutes. He also helped me with adjustments that need to be made and did not charge me extra for that. They provide excellent customer service. If you need Garage Door work do not call anyone but Garage Door Medics.
Ryan B.
15:32 27 Apr 19
Excellent service! They accommodated my schedule and fixed my door that had been installed poorly. Highly recommended.
Richard T. F.
17:12 26 Apr 19
To earn 5 stars a company has to go above and beyond the call of duty, and that's what Tim and his team did for us. Only needing a simple repair, Tim finished the work I needed done in less than 5 minutes. The 5 star rating comes here. So, the previous home owners were the do-it-yourself type and when Tim saw the workmanship that was previously done, he took his time to not only fix it, but to remove the poor workmanship and rehung the garage door opener, as it should be. The customer service representative was amazing as well, delivered friendly, attentive customer service. Kudos, y'all!
Mircea G.
18:08 25 Apr 19
Good professional company! they respect the appinment time and the price for removing and installing new door was decent. i will do business with them again
Rodney S.
13:28 24 Apr 19
Great experience and Phillip was very knowledgeable
Honesto P.
02:41 22 Apr 19
Very dependable and professional.
Rocky M.
14:05 21 Apr 19
I'm very glad I chose this company to install my garage door screen.. They sent Phillip Parsons, and he is the best! Their prices were fair and reasonable, unlike the other estimates from the area...Get estimates, then call GD Medic, and you'll see for yourselves! Thanks again Phillip
Joseph W.
22:36 15 Apr 19
Otto the person did my door he very nice and calm he doing a perfect job if any one need to put a new garage door I would recommend to garage door medics
Tim E.
17:47 13 Apr 19
They were on time and thorough. Gave me tips on what to watch for.
Alexander B.
13:23 10 Apr 19
prompt, friendly service.very happy with our service
Mindy Kay R.
13:05 09 Apr 19
Jeff tried everything in his power to SAVE me money! Talked me thru trying to align my sensors. He ended up coming out anyways due to bad sensors. He was a perfect gentleman, good arrival communication, & ON TIME. He looked over everything & discovered a dangerous issue, which he fixed. I appreciate that! He totally could’ve fixed the sensor & left but he was thorough. I’m keeping his info safe in my favorites and even had my daughter who is realtor save his information. ⭐️⭐️⭐️⭐️⭐️ 5 star service for an amazing price, YOU CAN’T TOP it!
Shelley M.
22:26 07 Apr 19
Tim Gregor and Garage Door Medics are fantastic! Fixed my door and made it safe and quiet. Thanks Tim for your expertise and professionalism. When it’s time for a new garage door I’ll be calling you.
Tracy S.
03:40 06 Apr 19
Good service! Came on time, explained everything to me, completed the work and tested it. All is well!
Keeping the phone number in my file.
Keeping the phone number in my file.
Bette Jackson M.
13:28 04 Apr 19
Very prompt. Explains the problem and gets the work done in a timely manner
Jessie Darlene L.
16:58 03 Apr 19
Great service. Very knowledgeable. Very good experience.
Juan N.
16:52 03 Apr 19
best service tech I've dealt with. very informative.
Patricia L.
14:50 03 Apr 19
I am impressed with the professionalism and knowledge of garage doors. I will definitely recommend them to others. I am pleased.
Jeff K.
08:15 02 Apr 19
Quick prompt service and took care of my garage door opener that malfunctioned. I would recommend them to anyone
Traci M.
02:59 02 Apr 19
Absolutely amazing customer service! They have been great to work with, Howard has done an amazing job each time we have called! I wouldn't use any other company.
Ricardo S.
14:06 31 Mar 19
On time, price, know how and friendly personnel
Betsy Glover W.
15:37 30 Mar 19
Technician Robert was very knowledgeable, helpful and quick with follow up! We have already recommended GDM to others.
Russ B.
14:38 30 Mar 19
Jeff was great to work with, through, and professional. Highly recommend them for your install or repair.
Ray H.
14:49 24 Mar 19
Excellent Service, very considerate, knowledgeable and Professional.
Melina K.
14:19 24 Mar 19
On time
Knowledgeable
Friendly
Knowledgeable
Friendly
Ed N.
14:17 21 Mar 19
Great job Caleb! You guys are great!
Daniel Valdez J.
19:36 20 Mar 19
When I called them they made the appointment the same day and Phillip Parsons arrived on time. Very professional and friendly started the job and was done in a short time. Did not try to sell me anything I didn’t need and also said I could go buy my own product and he would install it for me if I choose to. I ended up buying his product and not only did he install but also gave us a few upgrades And stayed longer to show us how to install and use the app on our phones. Prices where reasonable and I would highly recommend him to anyone. Thank you Philip Parson for a great job
Charisa C.
02:03 20 Mar 19
Yes they took their time and explained all the safety aspects of the door for future use
Reasa D. S.
22:23 18 Mar 19
Great service! There was no pressure and upfront pricing. We will be calling them again.
Carson H.
18:34 18 Mar 19
Used Jeff to get a Garage door on a Metal Building. Would recommend him to anyone. Professional, Efficient and does what he says while putting the customer first
Tabi C.
18:47 16 Mar 19
If you get Caleb, he is awesome and very professional.
Jodi T.
16:02 16 Mar 19
I have been working with Garage Door Medics for years and have had stellar experiences! They easily identify what is at risk but do not make repair suggestions that are unnecessary. Their annual maintenance is extremely well-priced, and the techs are lovely people. I recently worked with Erick, who was an utter delight and made the time fly as he explained what he was doing and why.
Megan Pendley P.
16:14 12 Mar 19
Tim was on-time and thoroughly explained all of the steps he was taking. He made sure I was aware of the cost and was extremely personable and helpful. Would highly recommend!
Paul D M.
16:22 09 Mar 19
Garage Door Medics (Phillip) did the job right and did not try to sell service or parts I need not need. Garage Door Medics was a breath of fresh air!
Cathy A.
23:45 07 Mar 19
We had a problem with our garage door opening and closing. Then it started smoking! Called garage door medic- came out the same day. Our technician, Phillip, did a great job. He was informative and thorough. We recommend this company for your garage door needs!
James Mark N.
11:09 06 Mar 19
Prompt service. Responded the very day I contacted them (even though it was the coldest day in DFW) Reasonably priced. I would highly recommend!
Maria G.
02:21 03 Mar 19
Professionalism and quality workmanship.
Cory B.
12:34 01 Mar 19
Great company to do business with very professional and knowledgeable and helpful will recommend them
Adam H.
03:59 01 Mar 19
Amazing service! GDM went above and beyond on what was a simple call. We had a sensor replaced and GDM conducted a basic service on the rest of the doors and even did some complimentary preventative maintenance. 11/10.
Rebecca Becky L.
14:26 27 Feb 19
I give Garage Medics a 5++ ⭐️💫🌟. I reached out to Jeff through FB and he responded quickly and he told me he had a tech in Azle and he put me on the same day service schedule. Caleb came out and was very professional and my garage is so much quieter. I would highly recommend and I will definitely use them for future need.
Meg B.
14:57 25 Feb 19
There is no use to look any further for help with your garage door. These guys are outstanding! They are on time and very professional. Jeff and Caleb did a fantastic job explaining all our options. We will definitely use them again for all our garage door needs.
Roy B.
13:39 23 Feb 19
If all of the service people at GDM’s are as qualified and professional as Phillip, then there’s absolutely no reason to use anyone else for your garage door needs. Phillip was timely, efficient and informative through the whole process. I definitely recommend them over anyone else in the metroplex.
Rich W.
21:33 21 Feb 19
Great service, great guy. Very honest, thought it was going to cost 2k and only ended up being $400.
Highly recommend
Highly recommend
Jose C.
16:18 21 Feb 19
Professional and trustworthy, the agent gave me some great advice about maintenance of my garage door. I felt very comfortable and knew I was in good hands. Thank you and I would recommend to all my friends and family members.
Mickey R.
16:07 21 Feb 19
Otto was very efficient and courteous. Recommend that we should have the garage doors be serviced at least once a year. As we live in a dry area and not sure how to adjust and service garage door, this is a good recommendation.
Kristin J.
16:41 19 Feb 19
Tim was prompt, knowledgeable, and walked me through everything that needed repairing to properly fix my garage door. He also fixed another problem that would have been a disaster had he not addressed it right away. Great service!
Guy D.
00:18 19 Feb 19
Leo has serviced my door for 2 years (annual tune up). Very professional. Recommend their service to anyone.
Dave G.
15:46 11 Feb 19
great friendly dependable service-very pleased!
Rita G.
18:52 10 Feb 19
The knowledge of Jeff and his helper. The helpful tips for taking care of my garage doors.
Tim C.
15:05 10 Feb 19
On time, evaluated the situation and made repairs required. Highly recommended
Bill B.
16:20 08 Feb 19
I would highly recommend Garage Door Medics. They did a fantastic job, communicated regularly, were prompt and fixed my door quickly, exceeding my expectations. My Technician, Tim Gregor was very knowledgable and friendly. He gave me tips on maintenance to avoid future repair needs. Thank you.
Chris M.
17:57 07 Feb 19
Called to get a quote, ended up with them doing the repairs within an hour of my phone call! They did a great job, gave me a quick review of the garage door functionality and maintenance, etc. Would definitely recommend!
Brian I.
13:11 06 Feb 19
These guys are great - I called them Friday evening about an issue with one of my rentals. We scheduled for Saturday morning and they were done by noon!!
Karin P.
18:50 04 Feb 19
Was given a quote by our usual garage door guy to replace the springs and immediately started looking for other quotes because it was insane! Stopped when I found Garage Door Medics. Called, they came out the next day, replaced the springs, stuck to the quote and was in and out in under an hour. Will be using them from now on. Thank you!
Peggy B.
15:23 04 Feb 19
My garage door wouldn't open or shut. I called them on Saturday. They came out within the hour and the tech, Tim Gregor fixed it in about 15 minutes. He was very professional and personable and explained what was wrong with it. The price was reasonable and offered a senior discount. I would recommend Garage Door Medics for your garage door needs.
Jevon G.
15:02 04 Feb 19
Prompt and professional!😀
Joe D.
03:28 31 Jan 19
Friendly knowledgeable guys! Honest, on time and only let you know what you need. I would recommend this company to anyone I know for the li garage door needs!
Kristen Ziems W.
19:52 30 Jan 19
Garage Door Medics are awesome!! My garage door broke and couldn't even be opened manually and my car was in the garage. My husband was traveling and I wasn't sure what to do but I knew I had kids to pick up from school and get to their activities. I called them and within 15 minutes one of the Garage Door Medics was at my home and fixing my garage door! I would HIGHLY recommend Garage Door Medics!!
Natasha N.
16:19 30 Jan 19
They are open 24/7. The man that came was nice and patient with our issue. He was prepared and fixed it. It was worth it.
John R.
14:11 21 Jan 19
I appreciate the same day service. Did everything that needed to be done to my garage in a fast and efficient way. Professional and friendly.
Frank G.
15:08 16 Jan 19
SIX ⭐️’s - I reached out to Jeff on FB. He got back to me in minutes. By 9:00 the next morning my DIY garage door issues were a thing of the past. I HIGHLY RECOMMEND Garage Door Medics!! You’ll be glad you met Jeff!! (and he’s a Marine too, which is a bonus)
Ron N.
03:47 03 Nov 18
I give these guys 5 stars all the way around. They're professional, respectful,and keep to a schedule. Their work is top notch, along with the new door. Their prices were fair and reasonable. My wife and I couldn't be more satisfied will the purchase and install. So if you need a need door or your door needs serviced, call these guys first, you won't regret it! Thanks Jeff and Caleb, job well done!
Alice P.
23:59 20 Oct 18
Five stars! I've used them several times and these guys are great! They are fast, courteous and do a great job. Thank you!
Mike D.
14:46 19 Oct 18
Jeff Called to let me know he was on his way and arrived on time. He was very professional and explained everything he was doing. I will use them for all future garage door maintenance that needs to be done.
Barb B.
03:31 18 Sep 18
I really cannot say enough about this company and Jeff. The response time was amazing. Jeff was able to spot our problems right away. He then reported his findings to me and we talked about how to fix our problems. Gave him the go ahead and he fixed our garage door right then. It is working better than it ever has. Thanks Jeff. I will not loose your contact information. Barb Blakley
Garrett B.
00:11 18 Sep 18
I use Jeff for a couple of my customers but this time was for a family member. Called Jeff this morning and had him out to my grandparents. They were quoted $1300 for a new door ONLY, not even the motor by another company. Jeff inspected it and adjusted the door and installed a new motor and this thing works better than brand new now. The door wasn’t even needing replaced at all. Just some adjustments. He showed up on time and even showed them what issues were going on. Then he programmed all the vehicles to work with the new equipment. He’s also a Marine Veteran who sticks to his word. I highly recommend his company to anyone in need. They come out and fix what is needed without you worrying about being up-sold to things that are still working fine.
Jim C.
01:12 17 Sep 18
GD Medics in Dallas was super helpful today. They were timely, punctual & priced great!
I appreciate their professionalism!
Highly Recommended!!
5 Stars
I appreciate their professionalism!
Highly Recommended!!
5 Stars
Larry S.
04:15 01 Sep 18
Very fast service courtesy nice gentleman would recommend them
Dan H.
21:09 28 Aug 18
FIVE STARS
Very prompt. Excellent communication. Caleb Summers thoroughly explained each process and cost. Very positive experience. If all your technicians are like Caleb then you have an outstanding team!
Very prompt. Excellent communication. Caleb Summers thoroughly explained each process and cost. Very positive experience. If all your technicians are like Caleb then you have an outstanding team!
Phillip James H.
14:34 21 Aug 18
Garage Door Medic’s stood up to what makes America Great. Honest and, brilliant Trevor knew exactly how a simple fix of our garage door failure would save us hundreds. He went beyond the electrical malfunction and adjusted the spring tension to give the motor a longer life. Then Trevor oiled the wheel bearings so the system operated like new. After visiting with him about economics, politics and family values we shared a lasting friendship. Trevor could easily own any company. Big Thanks to a great guy!
Bruce A.
20:47 09 Aug 18
A little problem with getting the door!
But James is a people person with great skills!
Awesome job on my door!👍🏻👍🏻
He will be called in the future for any of my garage door needs!
Bruce Anderson
But James is a people person with great skills!
Awesome job on my door!👍🏻👍🏻
He will be called in the future for any of my garage door needs!
Bruce Anderson
Jeff A. J.
19:35 01 Aug 18
I recommend Jeff and Garage Door Medics DFW without hesitation. I have used them both personally and professionally as a general contractor. Jeff and his team are prompt and thorough with appointments. Their prices are absolutely acceptable and accurate for the market. I will continue to refer Garage Door Medics DFW to my family and customers.
Peggy L.
17:06 02 Jul 18
Very timely and ethical. They won't replace things that don't need replaced.
Chris D.
17:37 29 Jun 18
Great Service Call. Brad was very knowledgeable & informative. Thanks
Matt M.
03:52 27 May 18
Did a awesome job for us
Linda Sue B.
05:32 26 May 18
Jesse S.
04:34 26 May 18
Joel Brace came out and did an awesome job. Got my door running again. Thank you! Would definitely recommend these guys to friends and family.
Jesse Simmers
Jesse Simmers
Dave K.
21:50 19 May 18
This company does excellent work, are quick to respond and have great pricing! My most recent repair was scheduled on Saturday, no extra charge for Saturday, they were on time and fixed our problem quickly.
I would recommend them to anyone!
Caleb was our repair man. FIVE ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ STARS!!!!!
I would recommend them to anyone!
Caleb was our repair man. FIVE ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ STARS!!!!!
Bill W.
21:22 18 May 18
Called Garage Door Medics and Leonardo was here in about an hour. My system was old and tired and decided to go with the Lift Master after talking with Leonardo. He has serviced my door before so I knew who to ask for when I first called. He is a pleasure to deal with and has a a perpetual smile and enjoys his work. My system is way cool and I can open and close my door with my phone. Love it!
Coincidentally when he was about finished my neighbor came over and said her door would not open (Broken spring). I introduced them and my neighbor is getting her door fixed as I write this. Again Leonardo is a pleasure to deal with and would recommend him and Garage Door Medics anytime. Thanks Guys!
Coincidentally when he was about finished my neighbor came over and said her door would not open (Broken spring). I introduced them and my neighbor is getting her door fixed as I write this. Again Leonardo is a pleasure to deal with and would recommend him and Garage Door Medics anytime. Thanks Guys!
Catherine K.
22:01 12 May 18
Excellent service and Brendan was very courteous--it was a Saturday late morning problem and Garage Door Medics was at my home within an hour! Very pleased!
Robert F.
14:18 10 May 18
JR took care of everything - quick too. Went thru all of the options and worked fast on a very hot day.
Bevin V.
16:15 05 May 18
Jeff and caleb were very prompt and polite. I really appreciated them driving out to help us. Thank you!
Jerome E. T.
02:05 25 Apr 18
I can’t speak highly enough about Jeff Merkel and Garage Door Medic! My client needed an expert to address a malfunctioning garage door opener. Not only did Jeff arrive promptly, he resolved the issue quickly and myself and my clients were amazed at the level of service he provided. As a realtor, it’s imperative to have a sold team of vendors and contractors that makes the lives of clients easier during a transaction. Give Jeff a call and I promise you’ll be just as amazed as we were! He’s definitely my go to for all things garage doors!
Stuart G.
02:51 24 Apr 18
Brendon was prompt, courteous and went above and beyond.
Doug M.
13:32 23 Apr 18
the BEST! On time, professional, and they know what they're doing. I've referred Garage Medics to neighbors who agree. I wouldn't call anyone else. Great job guys! Thank you.
Julie A. G.
10:43 18 Apr 18
JR was awesome and I can't thank him enough for coming out AFTER hours to rescue us from our broken garage door!!! Had no idea Garage Medics had bought out our original garage door company but after our experience with JR last night, we will continue to use them. Thank you, JR for your great work and thank you Garage Door Medics for getting someone sent out to us so promptly. Greatly appreciated!!!!
Dale W.
16:05 09 Apr 18
Jeff was awesome. Before I received his number through a good friend, I called 5 other garage door companies, which none answered!! I got to thinking well maybe it’s because it’s a Sunday!! BUT Jeff responded promptly and went to work for me and my client! VERY HONEST!!! Great guy! Look forward to referring him to all my Realtor buds, family and friends!!! Continue the great work Jeff!!
Ann S.
15:38 09 Apr 18
Trevor came to my house to fix our wall mounted garage door remote. He found the problem and fixed the problem in less than 30 minutes. He also programmed our daughter's car remote for the gate which has been a problem. He also programmed additional gate remotes. I have had 2 other companies come out to fix these problems and none have succeeded. I am very happy to have found Garage Door Medics. They were referred to me by a friend who had a wireless remote system installed.
Mike C.
15:39 01 Apr 18
Prompt, professional and above all, HONEST. If more contractors were like these guys, home repairs wouldn't be as frustrating! 5 stars!! Will use and recommend Garage Door Medics again! Thank you!
Tim W.
17:09 21 Mar 18
Great service! Our garage door went out yesterday afternoon and They were able to come out first thing the next morning.
The technician (Trevor) showed up on time and all repairs were done promptly. They also included a maintenance check on all other components.
Fair price for the work performed. Will definitely this veteran owned company again!
The technician (Trevor) showed up on time and all repairs were done promptly. They also included a maintenance check on all other components.
Fair price for the work performed. Will definitely this veteran owned company again!
Kevin F.
16:43 19 Mar 18
Jeff is truly a professional. I could not have asked for any better service. Thank you sir.
Mendy L.
03:07 15 Mar 18
they were great.. came on time, quickly assessed the problem and fixed it immediately at a very reasonable price. I would highly recommend them.
Kathy Kemper P.
01:18 15 Mar 18
Trevor was my technician and he was great. He arrived in a timely manner and explained everything completely before beginning the repairs. He was up front with the cost of the repairs also. We will definitely use this company again. Thanks for making my garage door work again!!!
Patti C.
19:15 02 Mar 18
GDM was quick to arrive and immediately fixed our issue Brendan was professional and knowledgable. Would highly reccomend this company for efficiency and a fair price.
Helen H.
06:28 27 Feb 18
Bryan London was very responsive and professional! As a full-time working mom, I appreciated his patience as I was running late getting home in traffic. He took the time to assess the problem, gave a quote and had it fixed 2 business days later (my schedule issue not his). I hated my old garage door (loud!) and my opener (never worked!) - now it’s 100% better! I wish I would have called sooner!! You will not regret calling!
Denise F.
20:19 23 Feb 18
Thank you Jeff Merkel for providing excellent service. My garage door problem was fixed and I was very satisfied with the work performed. I would not hesitate to contact them again if I need too.
Joe J.
13:53 23 Feb 18
Garage Door Medics was recommended on a DFW Veterans facebook group. I called Jeff Merkel and set up an appointment time for the following day. He arrived on time and explained the problem/solutions. He made some recommendations for the other garage door which needed attention as well. The customer service was fantastic.
Chuck E.
13:46 23 Feb 18
Elliott A.
12:44 23 Feb 18
Norman A.
12:09 23 Feb 18
I choose Jeff M. because he is professionial and customer focused. Great job. I could have gone with my home warranty company but do not trust some of there contractors. Thanks Jeff for checking all the parts of my garage door system. And what is awesome is he came within 2 hours of my request for service.
Aaron D.
23:53 22 Feb 18
I had a door spring break and needed repair quickly. I was recommended Garage Door Medics so I found their website. While looking at the site a a chat window from their customer service popped up. A lady named Joy was very friendly and inquired how she could help. I explained what I needed and gave her my information. In under 3 minutes a technician called to let me know they were on their way. Within 45 minutes the technician arrived and withing 30 minutes the spring was replaced and the door was back in working order. The technician I had was Jeff Merkel, he was great. Very friendly, very knowledgeable and very fast. If you are having issues with your garage door, Garage Door Medics, and Jeff if you can get him, are highly recommended.
Robert M.
16:51 13 Feb 18
The staff with Garage Door Medics were friendly, professional and answered all my questions quickly and accurately. I had a fantastic service tech (Avi B) on site to look at our garage door issue right away. Avi was both professional and easy going at the same time. Had our sticky door problem cured pretty quickly and offered up advice for better options when we're ready to upgrade. Very good mechanic that I would not hesitate to recommend to anyone needing his help. Thanks to the whole team at GDM.
Scott A.
15:51 07 Feb 18
Prompt and courtesy service from beginning to end, including moving up an appointment time to accommodate us, as well as going above and beyond in terms of offering insight, maintenance, tips, etc. Extremely helpful, honest, and exceptionally professional.
Jaime C.
02:03 07 Feb 18
Great and fast service, Gene A. Is an expert!, he explain to me every step of his work. Thank you!
Phil S.
14:51 01 Feb 18
GDM was prompt, professional, and had a price upfront service with published prices to show there’s no gouging.
Josh was amazing - handled a problem that I feel a good many would have recommended a new garage door opener.
I will use them as future needs necessitate and if we get a new opener in the future.
We are contacting them shortly to discuss and motorized gate for our office as well.
Super happy and highly recommend.
Josh was amazing - handled a problem that I feel a good many would have recommended a new garage door opener.
I will use them as future needs necessitate and if we get a new opener in the future.
We are contacting them shortly to discuss and motorized gate for our office as well.
Super happy and highly recommend.
Michael D.
20:14 02 Jan 18
Prompt and professional service rendered. Jeff was hands on to our issue and very knowledgeable. Much appreciated!
Fsaaam
17:36 14 Dec 17
I somehow broke my garage door, at least is was impossible to open or close it and it was crooked. I called Garage Door Medics before seven this morning and by eight Preston Uecker was here and within a short time he had fixed everything including a garage door opener that I thought had broken years ago so I was only opening my garage manually. His work was outstanding and he was very courteous and a pleasure to talk to. He answered all my questions and when he left my garage door was and is working perfectly, better than it ever did. To me it was like a Christmas present and he was Santa Claus. I am so pleased. Thank you.
Joe J.
01:44 21 Nov 17
Garage Door Medics was recommended on a DFW Veterans facebook group. I called Jeff Merkel and set up an appointment time for the following day. He arrived on time and explained the problem/solutions. He made some recommendations for the other garage door which needed attention as well. The customer service was fantastic.
Denise F.
23:45 20 Nov 17
Thank you Jeff Merkel for providing excellent service. My garage door problem was fixed and I was very satisfied with the work performed. I would not hesitate to contact them again if I need too.
Lora Hofmann B.
22:13 08 Nov 17
Excellent, professional work! They came within the window specified and quickly did a great job repairing our garage door opener!
Paula N.
19:01 02 Nov 17
Garage Door Medics came out and repaired our garage door opener quickly and efficiently. Tech Jeff Merkel was exceptionally professional and adept at diagnosing our problem, and he took extra effort to find our discontinued part and replace it. Got us back to working order quickly and easily. We will definitely call Garage Door Medics for our future garage door needs, and highly recommend them for your needs.
Jeff T.
04:05 21 Oct 17
Great company! Otto, their technician, didn't try to rush and took his time. When I didn't like the door, right there on the spot he said fine I'll take it back and return it no argument nothing. I didn't really get the type of door that I ordered but it was no fault of their's. Everybody was professional I'll definitely use them again!! I delt with at least four people from the company in different phases of the work and ordering and they were all professional and not trying to upsell. The work that needed to be performed it was very simple nothing technical about it. It only took a couple minutes but otto was kind enough to lubricate and do a couple other things on my other door at no charge.
Five star company for sure
Five star company for sure
Marti L.
19:50 21 Sep 17
Thank you Jeff Merkel for your fast response and fixing our garage door. Also thank you for the tips to keep it running smoothly! You Rock!!
Joyce Robillard R.
17:57 21 Sep 17
Jon the service technician was so informative, he fixed my garage door issues and arrived within an hour from when I called this morning.
I highly recommend them.
I highly recommend them.
Desmond E L.
05:04 13 Sep 17
All I can say is " OUTSTANDING" Work, when you reach out to the Garage Door Medics.. you can always count on a job well done, they were in and out in no time and the job was well completed. I couldn't have asked for better service and my garage is working smoothly!!
Chuck E.
12:17 19 Aug 17
Jeff Merkel is my go-to guy for garage doors. He does an annual tune-up and has replaced our doors. A seasoned pro all the way. Before you put your home on the market call Jeff to check out your garage doors (door fails are VERY common on home inspections.) PLEASE message me if you have questions or are thinking about making a move.
Caleb W.
12:54 11 Aug 17
Paul T.
16:25 28 Jul 17
Rick Hopper did a great job replacing 2 garage door springs for me. He was quick and very professional. If you ever need garage door work done I highly recommend calling these guys.
B J Janet R.
01:02 21 Jul 17
Jeff was awesome with the install of our new garage door opener and getting everything set up. He was timely & did a great job on the install. I plan to use him and Garage Door Medics for another install on my shop. I highly recommend them.
Sharon Spittler G.
23:07 10 Jul 17
Garage Door Medic was a referral from a friend/owner of my AC company so I knew I could not go wrong. I called them this morning, they gave me a quote over the phone and we set an appt for service the same day. They called to confirm the time, and then again when they were on the way. Jeff Merkel showed up, was very professional, assessed the situation, made recommendations, and repaired my door in no time. Everyone I spoke with was friendly, provided excellent service and followed through. I was so happy to get same day service and no extra fees. I would highly recommend them and would only use them for future garage door services.
Sharon Spittler G.
23:02 10 Jul 17
Friendly, fast response time, save day service. Competitive pricing, super service. Honest, reliable and dependable. I won't ever call anyone else.
Erica J C.
21:43 10 Jul 17
Very honest and knowledgeable!
Instead of just taking our money for what we thought we needed, he told us that wasn't necessary!
Didn't even charge us the trip fee!
Will be using them for future garage repair!
Instead of just taking our money for what we thought we needed, he told us that wasn't necessary!
Didn't even charge us the trip fee!
Will be using them for future garage repair!
Carletta L.
05:18 04 Jul 17
On 7/2/17, I filed a claim to repair our garage door. Had not heard from the company today so I called and spoke with Joy in customer service. She was very nice and scheduled and appointment for 7/3/17 between 3-6 pm. Leonardo the Technician called at 3 pm and stated he would arrive at 3:30. He arrived on time and was very professional. He explained what he was going to do. When the work was completed, he explained what was done and made recommendations. I am so thankful for the work he has done. Fabulous! The best service technician ever!!! Thanks Joy and Leonardo for the greatest day ever!
Samir A.
00:54 29 Jun 17
When you call Garage Door Medics, you are assured that your problem will be taken care at the earliest possible time frame by a real pro in the business.
They have been twice to my house. Once to fix an opener but instead they installed a new one and relieved from constant repair cost on the old one and the second time Jimmy Love showed up for the problem? I don't know what he did, but whatever it was the garage opener was working with no glitches, whereas like many in the industry could have made up some pretend issues??I Jimmy was the original installer of the current one and I am glad he showed up for this visit? he is someone you can trust. Thanks Jimmy.
They have been twice to my house. Once to fix an opener but instead they installed a new one and relieved from constant repair cost on the old one and the second time Jimmy Love showed up for the problem? I don't know what he did, but whatever it was the garage opener was working with no glitches, whereas like many in the industry could have made up some pretend issues??I Jimmy was the original installer of the current one and I am glad he showed up for this visit? he is someone you can trust. Thanks Jimmy.
Bobbie P.
17:10 22 Jun 17
Solved my problem within a few minutes. Very nice person.
Roger B.
16:58 22 Jun 17
Renee W.
19:03 08 Jun 17
We have used Garage Medic 3 times. I cannot say enough nice things about this company and their employees.
Their staff is very helpful, kind and are always on Time.
They honor their coupons and don't add "Hidden Fees," so as to increase the amount owed.
Bryan Landon was my technician and he was able to complete the tune-up job in less than 30 minutes. He was very friendly, professionally attired and knew what he was doing.
Stephani was great when helping me decide on the date and time to complete the work.
I am 100% satisfied with this business and plan on telling all of my friends to hire this comoany.
Renee Warren
Their staff is very helpful, kind and are always on Time.
They honor their coupons and don't add "Hidden Fees," so as to increase the amount owed.
Bryan Landon was my technician and he was able to complete the tune-up job in less than 30 minutes. He was very friendly, professionally attired and knew what he was doing.
Stephani was great when helping me decide on the date and time to complete the work.
I am 100% satisfied with this business and plan on telling all of my friends to hire this comoany.
Renee Warren
Teri K.
00:00 26 May 17
A great big shout out to David Montrezza of Garage Door Medics in Arizona. I was very impressed with knowledge and grateful for showing me all about my garage door. After 23 years the roller needed replaced. He did a super job. I could not have asked for a better garage maintenance person.
Ricki J.
18:42 24 May 17
We appreciated the service we received from Jeff Merkel.
He was prompt to get to the house and have a look at our garage door, and then we were happy to hear that he had everything needed for the job, right there in the truck, so there was no need for a second appointment.
We had the new garage door opener in a couple hours. This is the way I like to deal with a technician. Prompt, polite, to the point with our options. And then he was quick to do the job...no mess, no hassle! Kudos Jeff! We appreciate you! :)
He was prompt to get to the house and have a look at our garage door, and then we were happy to hear that he had everything needed for the job, right there in the truck, so there was no need for a second appointment.
We had the new garage door opener in a couple hours. This is the way I like to deal with a technician. Prompt, polite, to the point with our options. And then he was quick to do the job...no mess, no hassle! Kudos Jeff! We appreciate you! :)
Jacquelyn M.
15:14 20 May 17
I was having problems with the navy interference in my garage door operation. Bryan came out to our house within a few hours of my call and solved the problem. He was so knowledgable, quick and polite. I would call the Garage door Medics for any problems but I really don't expect to have any from now on.
J. McCoy
J. McCoy
Katy L.
02:53 15 May 17
Thank you Garage Door Medics! I spoke with Justin to schedule an appointment, he was so friendly! Allen was the technician that came out and did the repairs.... He was friendly, efficient and cleaned up all the mess! I definitely recommend Garage Door Medics!
Estela H.
20:43 14 May 17
This company offers incredible customer service and fair pricing for their services. From the moment I called them they were extremely professional. I spoke with Joy who told me they would send someone that same, a Saturday no less! They gave me a standard 4 hr. window but was then so pleasantly surprised when Robert called to tell me he was on his way and would be arriving at the beginning of my 4 hour window. This is just pretty rare promptness. Robert was very knowledgeable and professional and a pleasure to deal with. I have no hesitation in wholeheartedly recommending Garage Door Medics!
Beverly A.
18:33 14 May 17
Garage Door Medics has become my go-to savior against the saltwater air. They are able to do same-day quick fixes when the garage door breaks at our beachfront vacation rental. Every technician we have used is great, today Mark did a great job replacing the wires, after corroding after just a few months. Thanks guys for making this problem less of a problem. High recommend keeping Garage Door Medics in your contacts, they are on my speed dial!
Richard C.
17:30 11 May 17
Jimmy Was patient with me and solved the problem with my cell app for opening garage doors! Thanks, Jimmy! rc3
David J.
03:47 11 May 17
Great Service by Mr.Jeffrey Lee, very helpful and courteous.
Mr. Otto Schondube, hi's the Man, very but very helpful and friendly, he did an amazing job installing the garage door, he took his time and answer all my questions. I highly recommend this company and if you want a good garage door installer just ask for "Otto" hi's the perfect guy to do the job.
Mr. Otto Schondube, hi's the Man, very but very helpful and friendly, he did an amazing job installing the garage door, he took his time and answer all my questions. I highly recommend this company and if you want a good garage door installer just ask for "Otto" hi's the perfect guy to do the job.
Linda R.
22:27 09 May 17
Had a great experience with Gene. He called to say he was on his way and arrived on time. Very knowledgeable and professional. The work was finished in a small amount of time and after visiting with him about Wyoming he was on his way. Would definitely recommend Garage Door Medics aand Gene to family and friends.
Andrew T.
13:59 09 May 17
Quick efficient and affordable. Would highly recommend
Dave K.
01:35 02 May 17
These guys were FIRST CLASS from beginning to end! They called me back within 1 hr, to see what I needed. I set up an appointment for a tune up. My door was squeaking real bad. They diagnosed the problem, offered a reasonable estimate and fixed the annoying squeaking right then. They replace some parts and saved the used parts so they could show me and explain the squeaking problem. They were efficient and extremely friendly!! I feel lucky that I found them! I would definitely recommend them!!!!
Thomas Duy T.
18:53 01 May 17
Eddie B.
23:14 29 Apr 17
Called in at 9:00 am Saturday morning and had springs installed by 1:00 pm. Phone quote was $200 but actual price was $300. My door required better springs than quoted plus they lubricated everything and adjusted the opener ension settings. Alex was professional and honest. I would definitely recommend this company.
Cristina T.
21:46 27 Apr 17
Allen T came out and was so professional and knowledgeable! I am thoroughly please with my upgraded garage door opener he even gave me a few tips to help guard my car from hitting tbe garage door again! Thanks Allen! Thanks Garage Door Medics!
Harris G.
20:17 25 Apr 17
From the moment I got in touch with Garage Door Medics it was all about professionalism. The person on the phone who set up my appointment was knowledgable, friendly, and caring. Garage Door Medics arrived right on time after telling me what time to expect them. Gene Arnell, a super knowledgable technician, told me I didn't need to replace my door (a different garage door company tried to sell me a new door) and, instead, did what was necessary to restore it back to working condition for a quarter of the price of having to purchase a new door. Keep up the good work!
Kathy S.
19:07 21 Apr 17
I was headed out to work and my garage door would not close. I called Garage Door Medics and spoke to Joy. She was able to schedule Jimmy to be there in about 1 1/2 hours. He arrived on time in fact a little sooner and noticed why I had the problem and the solutions to not only fix the door but eliminate that problem from happening again. They were professional and knew their business.
Tifani M.
22:07 19 Apr 17
I highly recommend "Garage Door Medics" for your garage needs! Jeff M. was excellent! He explained the whole process and what he was going to do to fix my problem in a way I understood. He was quick to arrive, very thorough on what to expect in the future of my garage door, and very professional!
Thank you again Jeff and Garage Door Medics!
Thank you again Jeff and Garage Door Medics!
Shane G.
23:29 18 Apr 17
They or He came out to help with a door that was being a little cantankerous. Recommended new sensors for detecting the door going up and down as that was our problem. I asked him to inspect the whole thing. He offered multiple options and NEVER pressured me on anything. If I ever have any issues with my Garage this is the group I will call. Honest,Respectful and courteous. Thank you for being so fast and taking care of us!!!!
Mark W.
17:20 13 Apr 17
I received a phone call letting me know when they could come out, and in fact received a phone call the day before the appointment stating they could make the repairs a day early if I was available. Preston called me when he was twenty minutes from my home and did a great job completing the repairs. I am saving their information, in case I need additional repairs in the future!
Bernadette G.
11:15 12 Apr 17
Joy, who took my initial call to Garage Door Medics is the ultimate professional! Jimmy, who was my appointment technician was prompt, courteous, friendly, and very professional - with a very good explanation of what had to be done. Both individuals get very high marks from me... keep up the good work!
Tangi Jo R.
13:54 10 Apr 17
Great experience! On time, fair estimates, fast work!
Patti H.
19:29 07 Apr 17
Simply top notch! Fast, dependable, fair prices... can't say enough good things! Gene was the nicest man imaginable- I was freaked out, having a bad day, his calm manner and patience helped my disposition. Took care of my broken spring, checked the motor changed the light bulb and quieted the motor!
Thank you for being a great customer centered business!
Thank you for being a great customer centered business!
Ann Matthys C.
19:13 07 Apr 17
Gene A was super professional, courteous and helpful. He explained everything thoroughly. I highly recommend his work and service.
Brian D. K.
16:57 28 Mar 17
Exceeding customer expectations. I use these guys on an annual basis of preventative maintenance of my garage door and each time a minor adjustment is made not realizing after time your guide support system could go off balance.
Jan F.
00:43 25 Mar 17
I highly recommend Garage Door Medics! When I called, I was greeted with a friendly voice and quickly scheduled for the next morning. Jeff Topping was our technician. He was prompt, friendly, honest, informative and got the job done quickly. Again, I highly recommend the Garage Door Medics, and hope that you have the blessing of having their awesome technician, Jeff assigned to your case.
Larry G.
23:09 22 Mar 17
Our experience with Garage Door Medics is always excellent! Avi has been our technician for the last few years - whether for a tuneup or upgrade, his service has been great! Easy to set-up an appointment (thanks, Justin!); quick and efficient service (thanks, Avi!)... very pleased with the company and technicians!
Rick D.
11:32 17 Mar 17
I found Garage Door Medics through Face Book. They responded immediately. Jeff Merkel showed up when he said he would and fixed the problem quickly. I will definitely use them again.
Thank you Jeff for your quick response.
Rick Dike
Thank you Jeff for your quick response.
Rick Dike
Mary Heikes C.
21:14 13 Mar 17
Anyone looking for an honest and reliable company to fix/repair your garage door? Alex came right on time, fixed it and was the exact price he had given as quote. I highly recommend! Love finding good people!
Edward T. M.
18:26 10 Mar 17
Gene provided excellent service. I particularly appreciated the patient technical explanations since I have a technical background. I would definitely use them again and would request Gene to do the actual work.
Curtis A.
20:53 08 Mar 17
Jeff was excellent to work with. Gave me all my options and was straight to the point. Definitely recommend.
Boo M.
03:42 02 Mar 17
Had a broken spring that should have been under a Martin Garage door warranty. Regardless, Garage Door Medic scheduled same afternoon service. Jeff Topping showed up with all the materials to switch from 1 spring to 2 springs. He was done with all disassembly and repairs in less than an hour. Couldn't have expected any better service. Other Martin authorized dealer didn't even call back to schedule.
Marsha N.
15:20 01 Mar 17
Gene Arnell was our technician. Professional, helpfull, on time. Replaced sensor at reasonable price.
Dale B.
05:49 25 Feb 17
Jon Topping did an excellent job installing our new opener. The job only took 45 minutes start to finish. Cleaned up and hauled away the old opener and trash. Gave me great tips on the door and opener for our new home. Would use them again in a second.
Christi P.
01:12 25 Feb 17
Michael S.
17:21 16 Feb 17
This was our second time using Garage Door Medics. Nothing but praise!
Gene was on time, patient & great to work with. He listened to us about the problems and fully & patiently explained the repairs.
He was done quickly with the tune up and the remote extender he added works great! Wish we had it done a long time ago.
Gene was on time, patient & great to work with. He listened to us about the problems and fully & patiently explained the repairs.
He was done quickly with the tune up and the remote extender he added works great! Wish we had it done a long time ago.
Tony H.
17:39 15 Feb 17
I had a great experience this last weekend with Jeff Merkel. I asked for his help on a Sunday and he was extremely helpful with parts that I was having trouble finding. Will definitely be using Garage Door Medics the next time I have any issues with my garage door.
Barbara R.
23:58 03 Feb 17
Gene came a little earlier and inspected the garage door. One of the springs needed to be replaced, so he quickly did that with ease. I appreciate the great performance he did with the inspection. He was very professional. Nice work!
Casi P.
04:47 31 Jan 17
Thank you Rick and garage door mechanics. I appreciate how polite everyone was and how quickly my garage has been fixed. You all were great!!
Marion C.
22:32 26 Jan 17
Gene did an excellent job explaining the problem with my garage door opener, my options for repairs, and installed the new unit the same day. Very Good price for the parts and labor, too!
Rob S.
03:44 24 Jan 17
had a great experience today with Garage Door Medics technician Jason Madaras. he showed up an hour before I expected him and got to work repairing my whole garage door tracking system and reinforcing door.. I had feared I would have to purchase a whole new door, but Jason assured me that he would be able to make the existing door stronger than ever. the experience was quick and painless. My appreciation to Jason for the work he performed. I had thought that my door would be jacked up for 3 days,but it was fixed within 14 hours of he service call.. very professional indeed.
Amanda P.
19:19 20 Jan 17
Gene was very prompt and we'll organized. He was well versed in the knowledge of the garage door, and knew exactly what to do to fix my garage door seal. He made some suggestions as well, to keep it in working order.
Nicole Marie S.
20:48 12 Jan 17
Preston was great! Showed up on time, explained everything very clearly and fixed my garage very fast! Thank you
Federico A.
01:05 07 Jan 17
The least thing that we expect to happen is a broken garage door, but when it does happen Garage Door Medics has always been there. Whether its a mechanical or electrical issue, the technicians are well trained and always there to help. I would recommend this service to anyone.
Maureen H.
23:13 05 Jan 17
Daniel was very pleasant and professional on phone .He took my information updated my profile and scheduled a service call the same day with a 4 hour window
Bryan called and set up a call and was there in 20 minutes well within the window.He skillfully took care of the problem and serviced the door completely.
Would certainly recommend both of these men and Garage Door Medics to anyone.
Bryan called and set up a call and was there in 20 minutes well within the window.He skillfully took care of the problem and serviced the door completely.
Would certainly recommend both of these men and Garage Door Medics to anyone.
Iridian A.
00:57 31 Dec 16
Alicia Smith A.
22:48 19 Dec 16
Jeff was really awesome and he came out within a few hours of me calling which I really appreciated. He explained everything to me and then again after my husband got home. He also gave us some tips on taking care of our system. We will definitely be using Garage Door Medics again and we already referred a guy that works at the Nissan Dealership to them because he needs some work done on his. Word of mouth is always the best way to refer people.
Linda S.
19:20 19 Dec 16
Awesome service from a first class man! At almost 72 I'm not easily impressed and Jeff is a 10+++! Thanks to Jeff here in DFW. Many blessings and Merry Christmas!!
Patrick P.
18:54 17 Dec 16
Alex S. checked why the garage door was not closing properly. I'm glad he found and fix the problem. He got the job done right!!! He did an excellent job in replacing the springs and install the correct springs. I recommend Alex S. to anyone who needs the garage door fixed.
Willis P.
13:52 16 Dec 16
GOOD MORNING EVERYONE, HAD THIS GUY JEFF MERKEL PUT AN AD ON FB ABOUT GETTING A GARAGE DOOR TUNEUP FOR ONLY $49.99 WELL I'VE BEEN AROUND LONG ENOUGH TO KNOW THAT'S NO WAY POSSIBLE LOL! ANYWAY CONTACTED HIM TO DISCUSS A FEW ISSUES WITH OUR GARAGE DOOR! YES HE WAS ON TIME TO TAKE CARE OF MY DOOR AS HE STATED! I HE DID A VERY DETAILED INSPECT OF ALL COMPONETS ON THE DOOR! I MUST SAY HE POINTED OUT A FEW THING THAT I HADN'T NOTICED AND OF COURSE JEFF IS VERY SHARP AND KNOWS WHAT HE'S TALKING ABOUT! HE HELPED ME UNDERSTAND A LOT ABOUT EVERYTHING PRETAINING TO THE OPERATION OF OUR DOOR! YES IT COST ME A LOT MORE THAN I EXPECTED, HOWEVER I WAS PREPARED FOR IT CONSIDERING THE DOOR IS OVER 10 YEARS OLD PLUS I WANTED THE ROLLERS UPGRADED! NEEDLESS TO SAY MY WIFE WAS A LITTLE STICKER SHOCKED, BUT SHE LOVES THE FACT THAT THE DOOR IS SOO MUCH SMOOTHER NOT NOISY AT ALL! THANKS JEFF FOR GREAT AND PROFESSIONAL SERVICE!
Nancy B.
00:45 02 Dec 16
The appointment was quickly and efficiently made. Gabe appeared when expected and was clean, friendly, efficient, and informative. My garage door works as it should--smoothly and quietly. Garage Door Medics in general and Gabe in particular provided very good service.
Allan S.
17:20 17 Nov 16
Gave was quick, found the problem and fixed it. Good service was also noticed.
Rick M.
15:52 14 Nov 16
My entire experience with Garage Door Medics was very positive. Mark was courteous and efficient when he scheduled a house call and I received advance notifications for when Pedro would arrive. The quality of work was excellent. Pedro was a real professional completing the job on time without issues, explaining how the new controller works and describing required maintenance for my new garage door. He was quick, efficient and thorough. I recommend Garage Door Medics to anyone with garage door problems.
Kathy B.
01:00 08 Nov 16
Gei M.
14:44 07 Nov 16
I had Jeff for my service person. He was on time, personable, and explained every step of the process to me. He even swept up some dead bugs that had accumulated over a period of time. Very happy and satisfied.
Kurt W.
20:11 06 Nov 16
Excellent service. Would highly recommend them for GARAGE door needs.
Elliott A.
15:21 04 Nov 16
Jeff was very professional in the service I received. He did a great job, infomred me of all the issues he found and anything I could expect in the future based upon his diligent review. I hope I do not need him back out, but if I do, I would like Jeff to perform the work.
Also, he's ex-military, so I was proud to support a veteran.
Also, he's ex-military, so I was proud to support a veteran.
Mary Jean S.
23:36 31 Oct 16
Bruce P.
13:34 30 Oct 16
John D.
05:08 22 Oct 16
Everything was excellent, great same day service, had m garage fixed and tuned up in no time. Thank you Leo!!
Chaucey L.
17:38 21 Oct 16
Jeff was awesome!! He came earlier than expected and took care of both of my garage doors with ease. He went above and beyond at explaining to me what needed to be done, pricing, reprogrammed my door codes and showed me how easy it was to do, gave me tips and advised me on updating my vehicle to open my garage doors without the remotes. If you want top notch, superior service, you won't be disappointed. Thank you so much for your tips and repair!! ������
Mike B.
01:23 13 Oct 16
Avi came out ON TIME and solved two problems for me quickly. Great Service and I will sure to ask for him next time I need service @ one of the properties !
Jim T.
23:31 03 Oct 16
As first time customers we called Garage Door Medics from Home Improvement Magazine. While waiting for the serviceman we then read negative reviews. When Gene arrived on time he knew exactly the problems we had and fixed it. We thought the prices were fair and he did not push other additional cost on us. We will not hesitate to Garage Door Medics again. We cannot say this for some of their competitors in the same business.
Sheila B.
05:02 23 Sep 16
I highly recommend Garage Door Medics for any garage door repairs and/or maintenance. Kylee G. promptly responded to my email and called me to schedule the appointment. Rick W. was the technician that came out and repaired my garage door. He was friendly, professional and knowledgeable, patiently answering all my questions. I would definitely call them again. They are professional and very efficient.
Randy F.
03:36 23 Sep 16
JoEllen G.
17:39 19 Sep 16
I would highly recommend Jeff for any garage door repairs. He was early to the appointment and was very professional and helpful -very resonable on price as well. I will be using Garage Door Medics when I am ready for the new garage door installation.
Norman A.
18:14 17 Sep 16
I choose Jeff M. because he is professionial and customer focused. Great job. I could have gone with my home warranty company but do not trust some of there contractors. Thanks Jeff for checking all the parts of my garage door system. And what is awesome is he came within 2 hours of my request for service.
Glen H.
22:38 16 Sep 16
On time, reasonable price, fixed the main problem and did annual maintenance, and even fixed a broken support beam that had been a problem for a while. Great job.
Cheri S.
22:53 13 Sep 16
Gene was courteous and professional, called to see if it was ok to come earlier, and arrived on time. The appointment was for a yearly service but a few modifications were recommended, which were done. I did not feel these were just a way to increase the cost and the door is much smoother and quieter. This is the second time we have used the company and will continue to use them.
Deborah H.
22:10 12 Sep 16
Gene Arnell was my tech. Came the same day I called and sealed my door against the mice that had been invading my garage. Quick, efficient, courteous. Good service.
Roy K.
01:25 09 Sep 16
Otto was super personable and helpful with the part we needed to order from liftmaster. He could not come out to install on the day the part came in so they sent Gene A. who was just as nice and determined to fix the door. The part arrived while he was here and installed it. Everything worked out fine. Thank You to two wonderful hard working men, Gene A. and Otto S.
Abbi M.
11:22 08 Sep 16
Jeff M. is super friendly and very thorough. Great price for outstanding work. I appreciate his professionalism and that he stood by the quote he provided. Would definitely recommend!
Abbi M.
15:06 07 Sep 16
Jeff M. is super friendly and very thorough. Great price for outstanding work. I appreciate his professionalism and that he stood by the quote he provided. Would definitely recommend!
Robert W.
15:12 06 Sep 16
Jeff did an excellent job repairing my garage door lift motor. No unit replacement needed, just repaired the parts without the high pressure "bait & switch" / up sell. I highly recommend!
Carly Nicole B.
17:02 02 Sep 16
Pedro came and installed my new door, he was punctual, kind and amazing at his job!!!!!
Xuemei Z.
19:02 30 Aug 16
Gene responsed my call in 15 minutes and repaired my garage door very quickly!
Leroy P.
01:42 25 Aug 16
Francesca Mecia K.
21:25 15 Aug 16
Bryan was easy to work with. He called to see if he could come early. That wasn't going to work for me. He called again (per promise) at the right time. He was on time, diagnosed the problem quickly, explained what needed to be done. He fixed the problem quickly and that was that. I had used the company a year earlier and will continue to do so as long as the service continues to be so professional. Thank you, Bryan.
Mark Z.
19:47 29 Jul 16
arrived as promised and was knowledgeable and helpful in services requested
Dona L.
14:19 27 Jul 16
Always on time and complete the job quickly and efficiently. Very friendly.
Vickie Stevens D.
09:42 17 Jul 16
We called Garage Door Medics and got great service. They sent Alex out to replace a broken garage door spring. He was punctual, professional, and very friendly. We'll call them again if needed.
Carlos Alfonso Ibarra P.
18:34 12 Jul 16
son excelentes , leonardo un gran tecnico hizo todo con rapidez y es muy amable 100 % recomendables
Paul H.
21:59 30 Jun 16
Quick service and very professional. If I ever need garage door service again these are the folks I'll call.
Marian D.
23:14 25 Jun 16
These people are the best. I bought an Angie's list deal with Garage Door Medics. Justin set up my appointment. Gene was the amazing "medic." He knew exactly what our door needed to be working in super top condition ( after driving my car into it.) He was prompt, efficient, courteous, and knowledgeable. And, he didn't charge a penny more than I paid for the Angie's deal. These guys are the best.*********
Layne K.
22:13 22 Jun 16
Jeff, from garage Door medics is incredible! He did an amazing job with my garage door. Totally professional, honest and fair. Five Stars! Excellent!
Pete D.
16:36 22 Jun 16
Gabriel was professional and did a fine job. He was timely and efficient, knowledgeable and helpful.
Jim H.
15:45 20 Jun 16
Jon T was not only on time but early too! We needed to renegotiate some additional parts but he was still done in a hour. The door is better than new!
Vicci Muscatelli N.
16:50 06 Jun 16
Gene A was such a great help. Call to see if he could come out earlier then scheduled. So professional and courteous. Did a wonderful job on replacing our springs and helping me program our vehicle remote. Excellent Job Gene! I highly recommended Garage Door Medics!
Noel E.
04:32 02 Jun 16
Jimmy arrived on time, was prompt, courteous and very professional. I was told that i should in the future to replace my plastic rollers to a nylon ones because they worked better and it appeared my rollers were wearing out. He was friendly, knowledgeable, and very happy to be representing the company. i would recommend his service to anyone. Also the operator who i spoke to was very professional.
Ursula C.
22:30 28 May 16
I called for an appointment and the same afternoon Jeff T showed up. He fixed the garage door quickly and explained exactly what had happened. He recommended replacing the springs and rollers in time since the garage door was still the original since 1998. This the second time Garage Door Medics have repaired an issue with my garage door and the appointments have always been quick, efficient and explanatory. And I appreciated the $49.00 tune up deal.
Jose G.
17:52 21 May 16
Gene was very prompt in answering my call for help. Very professional and identified the problem right away, then proceeded to connect it. All done in a just over an hour.. excellent personality and a pleasure to do business with. Joe Garza SD.
Laura Erwin N.
18:53 19 May 16
Jeff Topping was our technician. He was polite, prompt, efficient and very professional.
He checked out our problem, fixed the rollers and made sure our 3 garage doors were in good working order. We used Garage Door Medics one other time and replaced the springs and their service is consistently excelllent!
Thank you.
Laura Newhall
He checked out our problem, fixed the rollers and made sure our 3 garage doors were in good working order. We used Garage Door Medics one other time and replaced the springs and their service is consistently excelllent!
Thank you.
Laura Newhall
Mindy F.
20:01 17 May 16
Gene was prompt, professional, thorough and knowledgeable. Suggest things that needed attention and was in no way pushy. Very happy with Gene and the service that he provided.
Summer Joy G.
02:10 13 May 16
Great company! Smooth process, beautiful doors, and great customer service
Terri Doyle M.
15:30 12 May 16
Great Service and Jimmy was very professional and kind. I appreciate that he did not try to sell me anything that I did not need; and made a special effort to be sure that my garage door was safe! Will be sure to recommend this company to neighbors and friends!
David G.
16:32 11 May 16
On time and friendly service. Tech knew what he was talking about and what he was doing.
Patti Jensen B.
19:24 29 Apr 16
Many thanks to Jimmy Love for his persistence in fixing my tweaked garage door after a minor accident left the bottom panel bulged out. I appreciated his timely arrival and professionalism as he worked until I was completely satisfied! Garage door looks great and works great too! I will definitely contact Jimmy and this company again to keep my garage door working well!
Louise W.
00:48 27 Apr 16
Lala G.
20:00 26 Apr 16
gene is great! very nice and does his job well. bravo.
Miriam Singer B.
15:32 25 Apr 16
Prompt, and professional. $49 dollar tune up was exactly as advertised. Would definitely use again, especially when we are looking for a new door in a few years. Gene A. deserves 6 starts on a scale of 1 to 5.
Steve M.
15:25 23 Apr 16
I was trying to fix my garage door and not getting anywhere. I noticed a Garage Door Medics truck across the street (go figure!) and asked the tech Jimmy if he could take a look when he was finished. He said yes, and that he would have come over anyway as he saw me struggling. When he arrived it took him just a few minutes to diagnose the problem, which was a bad spring for the roll up door. He had one on the truck, installed it, lubricated all joints plus the screw drive and checked for other problems. The price he charged was fair, including the elimination of a trip fee since he was across the street. If you have a garage door problem I would highly recommend Garage Door Medics and when you call them, ask for Jimmy!
Cookie R.
16:20 06 Apr 16
Hector H.
04:41 06 Apr 16
Jeff was excellent. Efficient and thorough. He made the repairs and then assured everything was in proper working order. Great Job
Taiwan S.
23:02 04 Apr 16
Henry E.
04:48 31 Mar 16
I was leaving to run some errands; and, when I hit my garage door remote my door would not close. Upon inspection of the door I noticed that somebody had actually hit the door and caused a break in one of the hinges causing the door to bend inward. This particular damage concerned me as I had heard that one of my neighbors houses had this same damage done to their door and his house had been broken into afterwards. I was able to close the door by hand and I googled to see who repaired my particular brand of door. Garage door medics were the first ones I called. I spoke with Devin who was very nice and told me she could have someone right away; or, If I preferred, I could wait till morning and she could have a tech at my house between 10 and 2. Since I had been able to close the garage door by hand I decided to wait till morning. I was honestly expecting the tech to arrive after 12 noon. At approximately 9;20am I received a call from Leonardo Vazquez and told me he was 20min. away. ten minutes later my door bell rang. Leonardo was one of the friendliest and most professional techs I have had the pleasure of dealing with. My door sounded like an old beat up clunker. Leonardo did his magic and turned it into a Lamborghini. Thanks Leonardo and Devin!!! You are the best and I would not hesitate to call you in the future or recommend you to anyone.
Mike W.
15:41 30 Mar 16
Jeff is very knowledgeable and honest. Jeff will find the most cost effective way to repair your door safely.
Chris H.
00:35 29 Mar 16
Alex got here very quickly, super polite, and got the job done quickly for about half of what I thought I'd pay. Now if I can just get the kid to stop breaking the garage door!
Pamela K.
14:12 28 Mar 16
Arrived on time, great service, great information. This is the second time I used them; seems reasonably priced.
Bonnie P.
20:09 22 Mar 16
Gene was helpful and repaired our door quickly
Michael B.
14:52 21 Mar 16
Thrilled with our Garage Door Medics experience! Allen was onsite early in our appointment window, worked quickly in our less than ideal workspace (fully packed garage) and had our garage door back to like new operation in about an hour. Allen is a real pro, and a fun guy to talk to.
Henry E.
00:58 13 Mar 16
Sam P. was the best. After a great phone session with the main office. Sam phoned ahead of the scheduled tim and offered to come early if I could support it. Sam arrived on time and proceeded to replace both garage door springs. He inspected the door, tracks and opener and found a couple of hinges with cracks. He told me the reason for the cracks and the amount to change the most badly cracked ones and the one that the crack was just starting. we decided to change all three and adjust the opener position to stop any more cracks, fingers crossed! Sam lubricated the new spring and track wheels and did a through testing of the door before leaving the garage cleaner than when he arrived. THANKS SAM
Sandra R.
00:45 10 Mar 16
Gene Arnell was our service tech and he did a good job determining, then explaining the problems we were having with our garage door and what it would take to correct those issues. He arrived on time, and after discussing with us what needed to be done and giving us the price, he promptly and efficiently made the necessary repairs and cleaned up everything before he left. Gene is friendly and very skilled as a technician. He is a credit to the Garage Door Medics organization.
Steven R.
19:09 07 Mar 16
Alex S came out, diagnosed the problem and fixed it for a reasonable cost. Very happy with the service and outcome.
Cristy R.
03:18 03 Mar 16
My garage door was not working properly. Jeff, my tech. Was great. He found the problem and was able to fix it quickly. He was s very nice guy as well. I will use Garage Medics again and will request Jeff. Great Job.
Bryan S.
01:51 03 Mar 16
David Y.
16:48 25 Feb 16
This company knows what customer service, and their prices are very reasonable! Jimmy L. was extremely helpful and did his job well and fast. I was completely satisfied with all aspects of Jimmy L's service and help. I highly recommend this company and Jimmy L. for anyone who has had or is having a problem with their garage door.
Lanny T.
20:58 24 Feb 16
Thanks Jeff and Garage Door Medics. The discounted tune-up was just what we needed and it's great to have the remotes working again as well as our car buttons opening our garage door for the first-time ever. You were very helpful and educated us on what we needed to know. Couldn't have been a better experience. Thanks again, Jeff.
--Lanny & Suzy T.
--Lanny & Suzy T.
Anthony S. Y.
02:38 23 Feb 16
My garage spring had broke Jeff M. came out repaired it he is very friendly and knowledgeable I am very pleased with the workmanship.
Laurie-Joe S.
23:08 18 Feb 16
Our garage door was making a clanking sound when it opened. I went on Angie's list and after a thorough review of alternatives selected Garage Door Medics and purchased their $49.00 tune up. I spoke to Jessica at their office who was very friendly and helpful. Caleb showed up and I explained the problem to him. He was very knowledgeable and experienced. He explained why the clanking was likely happening and also explained that the door was sticking and out of balance due to the 15 year old springs. He recommended replacing the springs and screw drive trolley which was the source of the clanking. He was very thorough in his explanations and listened patiently to all of my questions in an unhurried manner. I agreed to the above work the cost of which was detailed to me before the work was performed. During the repair, he noticed that the bearings on either end of the roll up bar over the door were worn out and demonstrated that they were to my satisfaction. Replacing these two bearing was added to the work order. When he removed the screw drive trolley he showed me that out of the 24 teeth on the trolley only 4 were left to engage the screw that opened the door the rest were worn off. He was meticulous in his work, and worked quickly and efficiently. He tested and adjusted the door and made sure it moved in its side tracks without binding. I do not believe a better job could have been done. I think the cost of the repair was fair given the extent of the work and I believe he was honest in his approach to detailing when needed to be done and what was elective. He was very skilled, friendly, courteous and a wonderful representative of the company. Based on my first experience with Garage Door Medics I would recommend them highly to anyone requiring a garage door repair.
Cindy L.
02:57 16 Feb 16
Gene A. was on time, (even early) and knowledgeable about our door noise. He was very efficient and helpful in telling us how to maintain our door. I would definitely recommend this business!!
Sheila R.
22:36 08 Feb 16
Gene was one of the best customer service professionals I've dealt with in a while. Gene was extremely personable, explained thoroughly what he needed to do to have my garage door operate properly. It was a pleasure dealing with him. If all of your service people are as pleasant and thorough as Gene, it says a lot about your organization. I would highly recommend your company.
S Ricks
S Ricks
Rick L.
04:28 05 Feb 16
Professional, friendly, knowledgeable and quick. They did a superb job of replacing my garage door. High quality product. I am totally satisfied. Otto did an awesome job!!
Rick
Rick
Susan R.
00:30 05 Feb 16
I could not get into my garage as the spring had broken. I called Garage Door
Medics and they actually had a live person answer and sent a repair person, Gene Arnell within a few hours. Very prompt! Gene was very accurate in assessing problems and offered detailed explanations plus inspected my other door. He was very trustworthy and I will use Garage Door Medics for the next problem I have and highly recommend them.
Medics and they actually had a live person answer and sent a repair person, Gene Arnell within a few hours. Very prompt! Gene was very accurate in assessing problems and offered detailed explanations plus inspected my other door. He was very trustworthy and I will use Garage Door Medics for the next problem I have and highly recommend them.
Judi C.
01:23 04 Feb 16
Tried to get into my garage with my dog and groceries at 12:00 only to find it wouldn't open. Had to leave again by 3 and there have been several car break-ins in the area recently. I called and was told that I could have an appointment tomorrow but I asked if I could have something soon. She put me on hold and came back and said I could have an appointment between 3-6. I told her that was great.
I received a call from Sonny about 10 minutes later telling me he was on his way. WOW! When he got here he was personable, friendly; knew what was wrong, and a joy to talk to. I would recommend the entire company and the two people I talked to highly.
I received a call from Sonny about 10 minutes later telling me he was on his way. WOW! When he got here he was personable, friendly; knew what was wrong, and a joy to talk to. I would recommend the entire company and the two people I talked to highly.
Kelly M.
18:02 29 Jan 16
I've used them twice now and both times they have been reliable and friendly. Garage Door Medics (GDM) take the time to answer any questions and explain each step and why. we have had no issues with our door since using GDM.
Janet N.
04:04 29 Jan 16
My garage door froze at half-mast just as the sun set - dinner time. I didn't want to leave it open all night. I lucked out getting Jimmy at Garage Door Medics to come over at dinnertime - he calmed me down, looked everything over, educated me about how garage doors work and said he could fix it. It is 25 years old and hadn't had any service in 23. An hour and a half later I had a perfect garage door again. And he told me how to keep it that way. I live in the Coachella Valley.
Mario De M.
21:31 27 Jan 16
Customer Service is excellent. My wife's car broke down and she needed a jump. Although he didn't need to, Alex took the time to help her out and lend a hand. A genuinely nice guy, it is obvious that he/ GDM see people as people rather than simply faceless customers and a paycheck. I would definitely recommend them for their kind, personable service.
Don H.
23:42 21 Jan 16
Gabriel arrived on time scheduled. Very helpful and imformative,,upgraded old system to new ,,,works great,,,would recommend to other customers,,,thanks again,,,
Michael K.
21:11 21 Jan 16
courteous service, explained what was neeeed.
good tech
good tech
Joe De L.
21:06 18 Jan 16
we had a broken torsion spring which trapped our car in our garage. we called a few repair companies and after dealing with a few "less than honest" reps/techs from those other companies, we were fortunate to find Garage Door Medics. the rep told us up front what the cost would be for our repair and when Sam Pastella III arrived to do the work, he was courteous, knowledgeable and did not try to "up-sell" his services.
should we need door service again, we will be calling GDM and we suggest you do the same. they are an honest outfit!!!
should we need door service again, we will be calling GDM and we suggest you do the same. they are an honest outfit!!!
Penny B.
20:03 15 Jan 16
Jimmy L. did a great job. He called before he arrived, explained what need to be done, provided an estimate and got it all done quickly. Will definitely use them again!
Joe C.
18:26 14 Jan 16
Great service in FORT WORTH, TX! Jeff was awesome on time and super professional!
Steve L.
18:38 11 Jan 16
Very Good company to work with. We called another Garage Door repair company first and got a quote of $950.00 to replace the old coil Spring system with a new type. I spoke with Justin and he Quoted $449.00 to do the job. They arrived the next day and we were back in business in 1 Hr. Very Honest and fair. Jacob, The tech , was very knowledgeable and did an excellent Job. These are the Guy's you want to Hire.
MaryAnn Shushan M.
17:15 11 Jan 16
We are quite pleased with the prompt response, calls to arrange an exact meeting time and suggested door opener solutions. We highly recommend Allan from GDM.
Tomo B.
17:51 07 Jan 16
Not much to add to the already glowing reviews of GDM as they are a great company to deal with. Just a quick shout out to Caleb W who came out to our house twice - he was very professional and the nicest guy to deal with. Thank you!
Linda C.
23:20 06 Jan 16
Service men called with estimated time of arrival. They showed up on time quickly assessed the repairs gave an estimate and explained the options. Completed the repairs in a reasonable amount of time. WOW!!!! very professional and pleasant. This company knows what customer service is about.
Barbara H.
14:54 06 Jan 16
Avi, at Garage Door Medics, is the best. He came out to help me in the pouring down rain. He was extremely professional and solved my problem within minutes.
Paul K.
13:40 01 Jan 16
I called GDM for an emergency repair to a garage door for a home we had recently purchased. Jeff M was scheduled to show up around 2pm, but became available early so called to see if we wanted to move up the appointment. Jeff arrived on time, quickly assessed the situation, and provided several options for repair or replacement. Absolutely no pressure to pick any option, just the facts and the costs. We ended up replacing the unit and rollers. Jeff did a superb job, was thoroughly professional, and cleaned up everything when complete.
We will absolutely be calling them back when we upgrade the other garage door opener. Very impressed with Jeff and the company he represents. Job well done, and a raving fan for a customer!
We will absolutely be calling them back when we upgrade the other garage door opener. Very impressed with Jeff and the company he represents. Job well done, and a raving fan for a customer!
Anita M.
21:28 31 Dec 15
Great, knowledgable and professional service. Jeff explained what was wrong with my garage door opener and gave me my options. Highly recommend Garage Medics!!!!!
Kay Griffin H.
01:33 30 Dec 15
Jacob was on time and very professional. He fixed what needed to be fixed to make my garage door work properly and made good suggestions as to what might be needed in the future. I'd recommend him to anyone.
Pepe C.
09:38 27 Dec 15
They are always The best choice; Joel B. And Kylee G. Great job!!!!!
Eve Clair H.
04:56 17 Dec 15
Avi is very good at fixing your garage doors. I highly recommend him.
Bill S.
01:54 11 Dec 15
The call I made to Garage Dorr Medics was made thru a ad we received in the mail. After calling to make an appointment, all the pieces fit together just as Bryan the Customer Service person promised. Gene called and he arrived at our home within the time he promised. He looked at the job and gave me a reasonable price for the parts and labor before any work started. Gene was very efficient and explained things that I needed to know, especially the areas that needed lubed. Thank you for the excellent service.
Ronnie C.
22:33 25 Nov 15
I appreciate his overall professional (A.B.C.S.). Which means his professional Attitude,Behavior,Character,&'Sincerity in representing his place of employment. Your representative wasted no time in identifying from experience the root cause of my garage problem. The option was clear & straight to the point. The problem was simple & easy to fix. Very little time was required. He gave good maintenance tips & guideline for future references...A job well done. Thanks!! Yes I would recommend your service to others.
Joan Danker J.
19:45 16 Nov 15
Gene arrived on time, and gave good advice and service. I would call them again!
Shari F.
18:11 09 Nov 15
Our garage door would not close or open after we pulled our car into it late Saturday night. We called Garage Door Medics on Sunday morning and Jessica promptly answered the phone. She was very pleasant and explained their services to us. She scheduled a technician to come out the same day, Sunday! The technician, Sam, called us twenty minutes before he arrived. Sam was very professional, knowledgeable and honest. He fixed our garage door and pointed out areas on the door and equipment that were causing our problem. We definitely recommend Garage Door Medics and will use them again when it is time to buy a new door!
Fred P.
23:38 05 Nov 15
This is the second time I have used Garage Door Medics and I have found them excellent to deal with. They have taken care of any problems that I had and did so in a very timely and professional way. I have been very happy with their service.
Roger C.
23:05 03 Nov 15
After my wife backed into our garage door it made loud noises and was afraid I would have to replace it. I called and not only did they show up on time as promised but they were able to repair it for just the cost of the basic service charge. It was great to deal with accompany that exceeded their promises.
John A.
14:21 30 Oct 15
I found John K and Jessica to be very honest and helpful. This is the fourth time I used GD Medics and will keep coming back to them. John K is very knowledgeable and hard working. The costs were explained to me at the beginning of the job and seemed fair. I will recommend GD Medics to people I know.
Sue S.
16:42 23 Oct 15
Great, friendly, customer service oriented service!! Arrived promptly after a pre-call to announce their impending arrival! Quickly assessed and repaired!!!
Barbara C.
18:45 21 Oct 15
gene arnell was not only professional, polite & timely, but now my issue is fixed! very pleased & know if something happens untoward i can call them back
Bryan B.
00:13 08 Oct 15
Shirley J.
15:02 05 Oct 15
Leonardo was very professional, very pleasant, and took care of the problem quickly. I really enjoyed meeting him and would have no hesitation in calling this company again.
Paul M.
22:16 18 Sep 15
Leonardo did and outstanding job and was very prompt and quick to fix the problem.
Larry N.
00:29 01 Sep 15
Larry N.
We just had Gene Arnell come to our house to service our garage door. He came exactly when he said he would arrive, he was extremely courteous, and explained to us in an easy-to-understand manner what the problem was and how it should be fixed. The door was in the closed position and the garage was very hot. Gene didn't complain about that--he went right to work as soon as we gave him the okay. Everything was fixed in a timely manner and the work area was left as clean as when he arrived. It was a pleasure having Gene Arnell fix our problem, and we will certainly request him if we have any need for assistance from Garage Door Medics in the future.
We just had Gene Arnell come to our house to service our garage door. He came exactly when he said he would arrive, he was extremely courteous, and explained to us in an easy-to-understand manner what the problem was and how it should be fixed. The door was in the closed position and the garage was very hot. Gene didn't complain about that--he went right to work as soon as we gave him the okay. Everything was fixed in a timely manner and the work area was left as clean as when he arrived. It was a pleasure having Gene Arnell fix our problem, and we will certainly request him if we have any need for assistance from Garage Door Medics in the future.
Chris B.
20:27 30 Aug 15
The best! I would strongly recommend this company to anybody who has an automatic roll up door.
Alisa W.
16:42 23 Aug 15
Absolutely terrific company! Don came out within 30 minutes of me calling the company for help> His work was fabulous! my garage door has never worked better!! Extremely friendly and professional! Call with confidence! Don is the best garage door doctor everrrr!
Daniel Gerard V.
05:18 19 Aug 15
Jennifer Fegurgur E.
16:41 18 Aug 15
Leo was courteous, informative, and fixed everything quickly. Will definitely use them again and recommend them to others.
Darryl W.
17:48 11 Aug 15
We just had our garage door opener repaired by John Kirkby. He was timely courteous, friendly, arrived on time. He was able to diagnose the problem and then gave me three options of what we could do.
I chose one and he did the repair quickly without making a mess. In this era of poor customer relations John was a breath of fresh air. If the rest of the technicians are like this I wouldn't go anywhere else. Maybe you'll be lucky enough to get John.
I chose one and he did the repair quickly without making a mess. In this era of poor customer relations John was a breath of fresh air. If the rest of the technicians are like this I wouldn't go anywhere else. Maybe you'll be lucky enough to get John.
Joan D.
04:44 05 Aug 15
Caleb arrived on time and was able to quickly solve my garage door problem. He did a spring replacement and left me with an estimate for the replacement of a very old but still operating automated garage door opener. Once this one dies, I will have easy access to its replacement ; all the info is in my computer. Thank you Caleb!
Linda R.
20:06 01 Aug 15
Terrific service. Called that morning and Leo was here within the hour. He was able to fix it and could have stopped there and charged me a service fee. But he delved deeper and discovered a part that should be replaced. No hard sell. I appreciate Leo taking the time to find and truly fix the problem. Have used them before and will use them again.
James J P.
00:16 30 Jul 15
John was very professional and helpful. Arrived on time. Made a few suggestions but absolutely no high pressure salesmanship at all. Cleaned and lubricated. Checked springs etc and gave us a clean bill of health. All in under 30 minutes
Donald F.
23:45 18 Jul 15
Great fast service, super professional and no nonsense. I will certainly use Garage Door Medics if another problem shows up. Don M. was on time and explained everything before he started his work. Good Job!
Paul E.
19:51 18 Jul 15
Called Garage Door Medics on a Friday evening after 6 mainly to leave a message to call me for some repairs. To my surprise a human answered the phone. Polite and to the point she scheduled a tech for me for Saturday the next day. Caleb was his name he showed up on time neat clean and with a neat and clean service truck. He explained to me very clearly the problem , promptly fixed it and gave me his card. I asked him if they also sold Martin Doors and he said yes and gave me another card of whom to call. They will get the call and if it goes like this they will get the order for three new doors on our other home.
David P.
23:07 14 Jul 15
He arrived on time and performed the needed repairs. His prices were fair and my repairs
will last for years.
will last for years.
Betty Z.
21:25 14 Jul 15
Received a post card for a Garage Door Tune-up ... Made the appointment ...Alex the Tech showed up right on time .. replaced the main springs ...also installed another support bar in the middle of the door and oiled every nook and cranny ... now the neighbors won't hear me when I leave !! Thanks Alex ..a great guy ..working at a great company !!!
Bibi K.
15:26 03 Jul 15
Ari was awesome...he took care of the door, sensor, etc and was super helpful. thank you.
Kathy W.
01:46 02 Jul 15
Don Miller was our technician. He was on time, knowledgeable and friendly. I would recommend Don and Garage Door Medics to anyone who would like good, reliable service.
John P.
17:22 23 Jun 15
Jeff Williams provided us with very fast, friendly, efficient diagnosis and maintenance of our garage door issues. Jeff took the time to explain exactly what my problems with the opener were and performed the work in a very timely manner. I highly recommend Jeff and this company to all.
Robert R.
03:46 13 Jun 15
John K. I was very worried about being ripped off. I looked around and found GDMedics on Yellow Pages. Once I decided to have a tech look at my problem, he was detained on the previous job and had to reschedule. I became more worried. John called me with a 30 min notice and he was ON TIME. He was a well-spoken young man, and very tech competent. He repaired my door in record time and provided tech info about what and why he did on the job. The bill was a bit more than I had hoped for. He did not try to sell unneeded parts or services. When he operated the door "I was very IMPRESSED". My garage door had never operated so quietly and smoothly in 20 years. Of all the service companies I must admit GDMedics is the very best I have had the pleasure to deal with. John was so good I had him schedule a repair for my commercial door. John and Joel did the job and really worked hard. A hot humid day and the repaired a door I had given up on. It is better than new and operates so smooth and quiet it is unbelievable. The bill was right on and I again congratulate John, Joel and GDMedics. If any of you have a garage door problem, these are the guys for the job. I kid you not.
John deserves a pay raise.
John deserves a pay raise.
Roland H.
01:34 13 Jun 15
Alex S. was great. He came out late on a Friday evening; got here before he said he would and finished faster than he estimated. Both cars were trapped in the garage so we would have had a crapping weekend if not for Alex...Thanks man.
Kim M.
17:32 06 Jun 15
I have to say that in all my years of dealing with different companies this company was absolutely amazing. Christian's customer service was outstanding. Don went above and beyond with repairing the door. I would recommend this company every single time. Thank you for everything you did for me.
Mary J T.
16:15 06 Jun 15
Jeff w. Was helpful, informative, checked out our door and opener. He gave my husband maintenance tips and was probably the best service person my husband had ever dealt with. This is saying a lot for him. Since he was in utilities services for many years. Totally impressed, and in the future Garage door medics, inc. will be our go to place. Thank you.
Walter J. de L.
01:44 03 Jun 15
Gene Arnell was the service tech, that repaired a number of problems we were experiencing with the operation of our garage door. He correctly diagnosed a number of repairs that were promptly repaired with no fuss or mess. Importantly, he cleaned up after completing the repairs. Best of all he explained what was being done and the best way to resolve the problems. Knowledgable and extremely polite, he he's a credit to the organization.. You won't go wrong by asking for him to provide your services.
Leta H.
21:27 02 Jun 15
Bought a tune-up deal on Angie's list, then promptly forgot about it until one week before the expiration date. Called for an appointment, expecting to be told they wouldn't be able to get to me on time, but it wasn't a problem and a time was scheduled. I especially appreciated that I was emailed the name and photo of the tech who was going to be showing up at my door. Brent B. was on time, friendly and professional. He had the door in great working condition in no time at all. I wouldn't hesitate to call Garage Door Mechanics in the future.
Doris B.
17:39 01 Jun 15
Don M was our technician and he was great. He was knowledgeable and fast. We would definitely recommend Don M and Garage Door Medics to anyone who needs work done on their garage doors
Justin E.
16:23 01 Jun 15
Avi Buzaglo was very helpful and provided excellent service. He was very knowledgeable and trustworthy. I would definitley recommend him for anyone who needs repairs to their garage door. Thanks guys!
Quyen H.
01:18 01 Jun 15
Sam Pastella was very knowledgeable and straightforward. He walked me through what needed to be done and thoroughly explained the repairs beforehand. I know more now about garage doors than ever before lol. Also thanks to Jessica and Christian for their customer service over the phone. Quality repair service. Will recommend and use their services again.
Mike L.
02:53 31 May 15
Sam Pastella was the door whisperer! He was finishing up working on my neighbors door and I called him over to look at mine that was not operating properly. I had another company take a look about 4 weeks previously and they temporarily fixed some things but said I was on borrowed time and would need a significant repair on my springs etc that would cost over $2,000. After Sam came in and did his magic he determined that the door was not too heavy for the springs and all parts were in good shape and that a minor problem was diagnosed and fixed and the door worked like magic. With the pressure on businesses to "get the deal" and maximize revenue, it is good to know a company is out there with people like Sam who truly want to do the right thing. thanks Sam and Garage Door Medics!!
Jill F.
16:59 30 May 15
I don't know about the entire staff but I can tell you that Jeff Williams is very professional and
knows his business. He solved a problem we had with our remotes by installing another
sensor. Our door was sagging in the middle. We were told by another garage door company that we would have to replace the entire door. Jeff replaced the bent strut with a new one,
straightened the bent one and installed it as added support in the center of the door. I will call these people with any garage door problem.
knows his business. He solved a problem we had with our remotes by installing another
sensor. Our door was sagging in the middle. We were told by another garage door company that we would have to replace the entire door. Jeff replaced the bent strut with a new one,
straightened the bent one and installed it as added support in the center of the door. I will call these people with any garage door problem.
LuAnn P.
23:33 29 May 15
I found a coupon for a $37.00 check up and used the coupon. Jacob H. was my tech and did an outstanding job. He didn't really find anything wrong (I was not having problems) and did a basic tune-up. He explained everything to me and went over the process of opening the door if there is a power failure several times! He made one suggestion to replace the rollers but made it clear was really only for an up-grade as the ones I have are plastic and you can't lube them. I declined that up-grade and there was no problem or pressure. Really appreciated the honesty and service!!
Sharon Tucker G.
05:35 28 May 15
On time,had the parts,fixed everything fast,very nice man.I can't believe that I called about 12 he was at the house for a 2 to 5:30 apt. before 2. Thank You , Brent.
Gary M.
17:38 26 May 15
Jeff explained everything he was doing which helped me understand how to take care of the door in the future, and to appreciate the importance of the repairs he was recommending. I had had 2 brackets added a year ago by another company and didn't realize this made the door heavier, putting pressure on the brackets and causing them to crack. The springs weren't strong enough either, and Jeff noticed that the upper portion of the door was buckling and needed a brace added. Now the door works much better and is quieter and I won't have to replace it, so the repair costs were a good investment. Jeff is very professional and courteous with great customer service skills and I'd certainly recommend he and his company to any friend.
Jorge V.
01:39 25 May 15
I am extremely pleased with the work and professionalism of Don Miller, the technician that came and fix my garage door. I will recommend their service to everyone, and he installed only what was need it to get ,y garage door back to operation.
Anne-Marie B.
09:18 24 May 15
I was very pleased with the service provided from all especially Don Miller the Technician who came and took care of my garage door issue. He was very professional. Completely honest and prompt, not to mention quick and informative about his diagnosis and recommendations. I have absolutely no negative matters to state. I would absolutely recommend GD Medics.
John B.
19:38 23 May 15
We had a garage door that was opening by itself...Caleb and the team came out and replaced our unit with a LiftMaster 8550 that can text our cell phones when the door is opened. Great service and great product! Thanks guys!
Dorothy Kaplan R.
23:38 21 May 15
Jeff was extremely knowledgeable & a fantastic asset for Garage Door Medics.
Hazel D.
18:24 21 May 15
The technician was on time for the appointment, worked effeciently, serviced the unit and made repairs as needed. He explained everything he did and gave me helpful hints on what to look
for in the future. I apprciated his honesty and wouldn't hesitate to have him back in a minute if
my garage opener needed repair.
for in the future. I apprciated his honesty and wouldn't hesitate to have him back in a minute if
my garage opener needed repair.
David S. F.
13:05 19 May 15
I have no problem recommending everyone I spoke to at Garage Door Medics.
Pat H.
02:15 19 May 15
Caleb Ward was the service technician who performed maintenance service and repairs on our garage door today, He was very professional and knowledgable. He explained the situation very thoroughly and then reviewed his work and explained to us regular maintenance and how to use our new keypad. We are very satisfied.customers.
Lynn D.
19:11 18 May 15
Caleb Ward came out to our home on a Saturday afternoon.
He explained what he had to do and answered our questions
before starting, He knows his craft well and left us with a great experience
we'll pass on to others.
Garage Door Medics has a great employee in Caleb. Well Done!
He explained what he had to do and answered our questions
before starting, He knows his craft well and left us with a great experience
we'll pass on to others.
Garage Door Medics has a great employee in Caleb. Well Done!
Mark L.
23:52 16 May 15
Garage Door Medics were punctual and friendly. They explained everything they found and gave the option to fix to the customer -- very grateful
Stuart S.
20:08 15 May 15
provided excellent, polite, and professional service. recommended only what was needed and completed the job in a timely matter.
Michelle Carlton S.
06:36 15 May 15
It was a rude awakening this morning to realize I couldn't get my car out of the garage. The spring was broken. After my husband sent me the number he wanted me to call I was able to get an appointment. I received a phone call at 1:45 letting me know he was on his way. My first question, "Will you be able to get my car out by 2:45? I have car pool and need to pick up the kids." He assured me that it would be ok. And it was! Ryan even stayed and worked on the garage while I ran off to pick up the kids. I felt very comfortable with this. When I returned home the job was complete. He was very thorough and offered great suggestions to prolong the life of our garage door. He worked efficiently and was able to explain all that he was doing to somebody that doesn't have a clue about garage doors!
Steve W.
02:07 15 May 15
Tom H came out and installed a new garage door opener today. He was so knowledgeable that he made the process of buying a new garage door opener enjoyable and easy. After installation, he took me through the entire system and trained me how to use it and how to program our cars to work with the new opener. It is much quieter than our old opener and it works great. My wife is extremely happy too, and that never hurts!
Thanks Tom, and thanks Justin for making it so easy to set up the appointment and get the job done.
Thanks Tom, and thanks Justin for making it so easy to set up the appointment and get the job done.
Jim V.
22:00 14 May 15
Gene Arnell is an excellent representative/technician to represent Garage Door Medics. He is friendly and very knowledgeable. The Genie garage door motor was discontinued years ago but it is still in good working order. My problem was that both car remotes and the wireless keypad have stopped working after twenty years. He replaced all three items and then lubricated all the hinges and tightened all the bolts and screws. I would not hesitate to to call the Medics for any future garage door issues.....
Carl E. T.
01:58 13 May 15
Jessica was my original contact for scheduling. She was exceptionally helpful to the point of actually helping me troubleshoot my garage door issues on the phone. Alex was my technician and was also incredibly knowledgeable and helpful in diagnosing a number of issues caused by improper installation by a previous contractor and suggesting a reasonable course of action. After he left, a neighbor came by to tell me that they had also used Garage Door Medics a few years ago, were totally satisfied, and highly recommended them. It's easy to see why Garage Door Medics consistently gets five star plus reviews. They deserve them.
Pham Thanh T.
17:01 09 May 15
Preston Uecker had given us really great customer service for our garage door and was also very nice. we appreciate that. double thumbs up! Thank you Preston.
Geoff S.
16:02 09 May 15
Gene arrived very quickly after I called, within less than an hour. My garage door chain had come loose and the door was making very loud noises, so was concerned the motor was failing @ 14 years old. Gene tightened up the chain, inspected the motor, and said it was showing normal wear but was fine so recommended not replacing. We did find the springs were worn out and had been ~8 years since last replaced so he replaced those, tuned up the door, and now runs smooth and quiet. Thank you for an honest, high integrity service recommendation.
Fallon P.
23:51 01 May 15
LEONARDO V DID AN EXCELLET JOB AND HE WAS VERY KNOWLEDGEABLE ABOUT THE PRODUCT AND WHAT HE WAS SENT TO DO
Neal R.
18:37 24 Apr 15
This is a great company. They were very professional. Did what they said they would do, and for a very reasonable price. Tom H. the technician was very nice, professional, and very knowledgeable. Did a great job. Great company that I would highly recommend!
Kitty F.
17:47 24 Apr 15
JACOB was right on time, courteous, competent; I was most satisfied. Wish every "customer service" person was like him.
Amy Robinson S.
20:33 23 Apr 15
These folks were great! Called at 11, technician called by 12 to let me know he was on his way. Examined the doors, told me what maintenance was needed, gave me an estimate. Got the work done thoroughly and quickly. Would definitely recommend!!
Sharon T.
18:29 22 Apr 15
not only did they answer in amazing time . Jacob and his coworker mead it very clear what step they be would taken " form repairing the problem to coast up front .
Big thank you to the doctor garage . did not live with out telling me that garage medics,inc
be here for us. there was two business card placed on my garage door and placed in my had with a 20 off my next services.
Big thank you to the doctor garage . did not live with out telling me that garage medics,inc
be here for us. there was two business card placed on my garage door and placed in my had with a 20 off my next services.
Frankie I.
02:55 21 Apr 15
Sal C.
14:37 19 Apr 15
Kylee was very kind and handled my repair appointment request with great customer service. The medic was Don Miller. He was top notch from the moment he called to notify me he was on his way. He showed up at the time stated. This is a big plus because I had a full day ahead of me and this was one last thing to worry about. He immediately identified the problem that was causing my garage door to open/close improperly. It was the spring. He replaced it with a better dual-spring system. He found and replaced bearings that were also going out and replaced my rollers with much better rollers. After that, he took time to lube the rails and rolling components and tested the system. He ended up making some adjustments to my motor and sensors. It now works great and is very quiet! The most important thing besides the great work, was this man's attitude. He did not try to up-sell me in any way nor pressure me nor did he BS me with anything else. If you cannot get along with Don, something is definitely wrong with you. He was very thorough in explaining exactly what was going on and took the time to offer up many other pointers. I will definitely use this company again and I hope to be serviced by both Kylee and Don again!
Paula H.
20:48 14 Apr 15
Ryan installed a new opener after diagnosing my problem. He was careful to get my input, such as where to place my wall switch...which I appreciate. Thanks for my new system.
Patricia M.
14:28 13 Apr 15
Garage Door Medics ( Brent) was a great company to work with. Very friendly, helpful .
At first I thought he was just trying to sell me an additional item ( Most company always try to sell you something else you don't really need) being that it had been so long since any service I agreed, once he was finished and tested the door I got a great feeling I immediately knew he hadn't just wanted to make an extra sale. The door had previously seemed to making a yanking noise, now it's much quieter and no yanking thanks to the new springs. Thanks. So refreshing to find a good honest company and technicians
At first I thought he was just trying to sell me an additional item ( Most company always try to sell you something else you don't really need) being that it had been so long since any service I agreed, once he was finished and tested the door I got a great feeling I immediately knew he hadn't just wanted to make an extra sale. The door had previously seemed to making a yanking noise, now it's much quieter and no yanking thanks to the new springs. Thanks. So refreshing to find a good honest company and technicians
Thomas L.
19:45 10 Apr 15
Gene arrived right on time and quickly was able to assess the situation with the door. He followed through with a full inspection offering some helpful tips to keep the door in proper working order after making a few minor adjustments. The service was efficient and effective. Everything in this world should go that smoothly.
Louana Saindon A.
00:42 07 Apr 15
Rob G.
19:25 05 Apr 15
I had a great experience and will only allow this company to service my garage door needs and if so repairs too. They were easy to set up an appointment with, the tech confirmed his arrival time and did al the necessary work and when it was over my door was working better than day 1 and there was no sign he was there. Great cleanup, great service, great experience.
James S.
20:22 30 Mar 15
Most garage door companies are over-priced and do poor work.
Garage Door Medics were everything you would want from a service company:
Friendly, Prompt/On Time, Very reasonable prices, Quality work, Really cared about the job
I will highly recommend them to anyone who needs service.
Garage Door Medics were everything you would want from a service company:
Friendly, Prompt/On Time, Very reasonable prices, Quality work, Really cared about the job
I will highly recommend them to anyone who needs service.
Kimberly M.
18:16 29 Mar 15
We would like to thank Kylee and Avi for their excellent customer service. Our experience with Garage Door Medics, Inc. was exceptional. From the initial call to our Service Tech Avi's appearance on our doorstep. Everyone was professional, courteous, and the repair timely. Great Job Team!!! We will definitely recommend Garage Door Medics to our friends and neighbors.
Cheers.
Cheers.
John R.
16:32 26 Mar 15
My service experience was fabulous. Leonardo came on time diagnosed the issue and provided a professional experience in getting our garage door back up and running. Thank you Garage Medics and Leonardo
Pat K.
03:21 26 Mar 15
Daniel W.
21:35 18 Mar 15
Fast response and honest. Our door stopped working so I assumed the opener had failed. Alex came within a couple of hours, checked out the door, and said that it had no power. As I was a repeat customer, he didn't charge me. Now I need an electricial.... any recommendations?
Steve W.
23:29 16 Mar 15
Don Miller was great, easy to talk with, and new what the problem was in a matter of a minute.. I lived with the problem for 7 years and got it fixed it a matter of 15 min, for a very awsome price. Can't beat the service, better keep Don around he knows his business. Steve
Michael A.
21:46 14 Mar 15
Sam was tech that came out and he did a great job. He replaced a few rollers and fixed the track where it was bent sideways. It was a good & fair price, an the workmenship was great.
Judy Coburn A.
21:09 12 Mar 15
Jack was knowledgeable, polite and professional. The most important thing is he got the job done. The garage door works perfectly. He explained what to watch out for in the future.
Wendy Asquith P.
23:56 06 Mar 15
I called for a garage door tune-up. He replaced the rollers, lubed everything as advertised. He gave me an evaluation of my system without trying to sell me anything that was not required. He was on time and finished promptly. I will definitely have him back when it is time. Very professional service.
Cindy N.
04:09 05 Mar 15
Jack was excellent. had a new garage door opener installed quickly .He was polite,professional and knowledgeable.Great service!!
Bruce M.
17:50 04 Mar 15
Jeff from Garage Door Medics was servicing another house in our neighborhood (Sun City Shadow Hills in Indio, CA), and I asked if he would stop by to look at our garage door. He showed up shortly after finishing the other job and quickly determined what the issue was, carefully explaining what needed to be done, with several alternatives. He recommended that minimal needed to be done at this time, and in fact made a couple minor adjustments, at no charge. When any further work is needed, my first call will be to Garage Door Medics.
Carol C.
04:28 04 Mar 15
Garage Door Medic had a technician at my house within an hour. Caleb saw the problem right away and had it fixed within an hour. He was very knowledgeable, very professional and very courteous. He took the time to explain the problem, his suggested repair and after he had finished the repair he gave my door a free lubrication and explained all the features of the opener. He even showed me how to realign the sensors - very easy to do and now I won't have to pay someone if they ever get out of alignment. He also volunteered to change the light bulbs in the opener (they'd burned out) and when I told him we had trouble closing the door with our remotes, he offered to replace the batteries for free although he said the problem might be with the circuit board in the motor. But the remotes seem to be working fine now so I think the new batteries fixed the problem. All in all, Caleb turned what was a very inconvenient situation (I couldn't get the door open) into a very enjoyable one.
Al H.
02:41 04 Mar 15
The tech was competent and friendly. He explained everything and did not in any way attempt to sell us on something we didn't need. We heartily recommend Garage Door Medics.
Marilyn R.
01:15 04 Mar 15
Our installer, Avi, was on time, courteous and explained everything he did while he was doing it. He took great care in the installation. We will recommend Garage Door Medics and Avi in particular. Thank you Avi. We enjoyed meeting you. Ray and Marilyn
Rick S.
03:09 28 Feb 15
Excellant service, went beyond just doing the repair work but also provided excellant advice on maintaining the door and providng new rollers to make it more quiet. Also, re-balanced the door to prevent the same mishap from reoccuring. Very happy with the results, his professionalism was outstanding and overall a top-notch job performed.
Dana Mckinney W.
01:30 28 Feb 15
Tom was kind, helpful and i could tell he wasn't trying to rip me off. So thanks Tom you were a great help.
Rick K.
03:24 22 Feb 15
don miller did a great job he knew what he was doing , thank you so much
Terry Tim Martin P.
18:28 20 Feb 15
Jeff W. arrived promptly and rescued us!!! We were unable to open the garage door due to a sprung spring! Car and golf cart were stuck in the garage and we couldn't get out to face the day and all the important things we needed to do. Thanks!!!
Dawn R.
06:06 20 Feb 15
I've not had a lot of success with the companies First American sends for warranty repairs but Garage Door Medics was the anomaly! The receptionist was wonderful (sorry, can't remember her name, Cynthia I think) and Caleb arrived less than 4 hours after my first phone call and he was an absolute professional. He understood the repairs I wanted done to make my house ready for selling, made excellent recommendations, and never once made me feel pressured to buy something I didn't need. You certainly have a customer for life, keep up the great work!
Ken G.
14:39 19 Feb 15
Jeff was on time, very friendly and courteous. Did a good job on the tune up.. we also discussed potential future problem areas... I was very happy with the overall service provided.
James S.
04:06 17 Feb 15
Second time I have use Leo. Everything was great and will recommend and keep calling him back.
Robyn Fleenor H.
21:23 16 Feb 15
Great work and complete honesty. Jacob worked quickly, but efficiently, explaining everything as he went through the repairs.
Harry H.
22:52 15 Feb 15
Avi made my repairs educational and he was very efficient. His recommendations seem to come from a concern for safety and better functionality, rather than a push to make a sale. I don't recall the name of my first phone contact, but she was awesome as well. Overall, a fair and painless experience!
Daniel Y.
04:19 14 Feb 15
Very prompt service.
Guys we can trust!
If I ever have to contact somebody regarding garage door, this company would first come to mind.
Guys we can trust!
If I ever have to contact somebody regarding garage door, this company would first come to mind.
Geoff A.
20:00 13 Feb 15
First of all, Joel was very friendly and made me feel immediately comfortable in allowing him into my home, after introducing himself. He ended up resetting my garage door for free. Read on to find out why. I was in the middle of a live chat on the internet and was unable to give him my undivided attention, which was no problem for him. He didn't tell me what I wanted to hear about the repairs $$$. NOT his fault or the company's. He gave me the estimate and left. About 3 minutes later, he came back and said his boss wants him to be sure the door is safe and would like to reset it for FREE. Now that's what I call AWESOME!
Sondra D.
21:49 09 Feb 15
Sam was very friendly and explained what was needed for the repair in terms I could understand. He informed us of the pros and cons between repair options. Also, he was very accommodating with our schedule and came out on a Sunday.
Jennifer A.
07:35 08 Feb 15
Caleb is the best technician I've met. Strait to the point we can fix this and that was a relief. As he explain to what the situation is he did a good job. With out selling anything that was impressive, other what I only need. As I watch how he works he explain everything at the same time and that was nice. I'm very very happy with the service and say it's ***** star all the way. Thank you Garage Door Medics for sending Caleb to my rescue......Rosauro Rolly Austria
Diane B.
03:35 05 Feb 15
I would like to express my gratitude and praise for Alex Solo of Garage Door Medics, Inc. Today, 2 February 2015, one of the springs of our garage door broke, so we were not able to open our garage door when we returned home. When I called Garage Door Medics, a kind and knowledgeable man, named Ricky, listened to my garage door problem, and he was able to identify the problem right away. Ricky then notified Alex, who promptly drove to our house. Since the broken garage door was the only possible access into our house, we were sad and worried, but Alex’s great work removed our fears immediately. In a short amount of time, Alex managed to lift up the heavy garage door by his own strength, and then he confirmed Ricky’s assessment that our garage door needed new springs. Alex promptly fixed our garage door problem, replacing 2 new springs. Alex was friendly, helpful, prompt, and trustworthy. He successfully met our needs; he repaired our garage door effectively and efficiently. Alex did not try to persuade us into paying more than was necessary. He answered all of our questions in an instructive and friendly manner. We highly recommend Alex for his expertise, experience, and effectiveness as a garage door repairman. Excellent job, Alex! My mother and I thank you very much. Best Wishes, -Diane
William H.
20:37 29 Jan 15
Leonardo did a great job. He was knowledgeable, skilled and efficient. Leonardo explained everything and made sure I understood and agreed before proceeding. He is a very skilled, personable technician.
Robin Duboe S.
19:36 28 Jan 15
Caleb came to my house on a Sunday morning (problem arose on the previous Friday afternoon). He was very nice, pleasant, knowledgeable, and efficient. He went through his multi-point inspection and determined that my door was mostly in good shape except for the the springs and a couple of other smaller things. His quick diagnosis and knowledge of how to fix it immediately was very reassuring. He replaced the items that needed replacing and reassured me that my door and opener were otherwise in good shape. I've used Garage Door Medics before when I had issues and had the same good experience. It is nice to have a name to call when something so vital to daily life breaks.
Andrea F.
17:39 27 Jan 15
Caleb arrived at my home within 2 hours of calling to help me with my minor garage door disaster. Caleb was very friendly and explained everything in detail.
Ronald D.
20:02 18 Jan 15
I was very pleased with Garage Door Mechanics! Brent was extremely likable and efficient! I will certainly go back to these people with any future problems I may have with my garage doors! Thank you!
Ann AndFrank T.
22:20 17 Jan 15
John came to our home on time and was very detailed. Told us exactly what was wrong with our garage door and explained how he could fix it. It was done in just a short time and everything ran just perfect. He even helped us with setting a garage door remote that I had and did not know how to make it work. Would definitely recommend your company.
The Taylors
The Taylors
Iris S.
03:13 17 Jan 15
Excellent Customer Service. Got the job done. Fair pricing. Would recommend.
Marianne N.
17:24 13 Jan 15
Alex S came promptly, he solved the problem, answered all my questions, was courteous and professional. VVery satisfied with the service!
Cindy Kelly N.
00:08 13 Jan 15
Caleb was very professional, courteous and knowledgeable. I appreciate his expertise and the way he demonstrated the problem with my garage door springs. I would recommend him to anyone!
Michael Y.
18:15 12 Jan 15
Adam did a great job on trouble shooting the problem of our 25yr old garage door. I felt confident in what Adam was explaining to me. He was very professional and represented the company very well. Our door is now fixed, and we will use this company again, when it's time to replace our garage door opener. Thank you Garage Door Medics!.
Richard D.
21:44 06 Jan 15
Excellent Company. Alex Solo came out as scheduled--performed needed maintenance at the agree upon price with no upselling. He did point things to watch for in the future. I'll gladly use these folks again.
Rex T.
18:07 06 Jan 15
My door is still in warranty and Pedro came out to help tune it up. He showed me the reason the door was dragging on one side and what he could do to realign it. He was very professional with this work and let me work the door after he tuned it so I could get a feel for the desired operation.
He also showed me how to oil the door and suggested to oil it 3 or 4 times a year.
Although the tuneup was not part of the warranty he did not charge for his service call.
Thanks Pedro for your service and help.
Rex
He also showed me how to oil the door and suggested to oil it 3 or 4 times a year.
Although the tuneup was not part of the warranty he did not charge for his service call.
Thanks Pedro for your service and help.
Rex
Rufus S.
23:34 28 Dec 14
Outstanding job. Very knowledgeable and a great attitude.
Kathy Krus Sears J.
21:23 19 Dec 14
Alex S. was very helpful in letting us know what was needed to be done to our garage door in order to get it to work properly. Very professional and friendly
Robert C.
18:24 19 Dec 14
Caleb was on time, professional, informative and thorough. I would absolutely recommend Garage Door Medics, and Caleb
Jeff E.
23:37 18 Dec 14
Alex Solo did a great job and was very informative! Not too fast, not too slow - took his time doing the job right! Taught us what is important is garage maintenance and how to do that maintenance. Answered any questions, never made us feel stupid about anything! Highly recommend! A+ service. :)
Marsha M.
20:21 14 Dec 14
Prompt service. Personable, professional, great communication skills, excellent in every respect. I suspected that I was overdue for new springs. I was shown the difference before and after with the installation of the new springs. The empty spring holder (looking somwhat like a metal hat and coat rack) began to dance down the long slope of the driveway. We watched it dance as if it was possessed for sevearl minutes, getting a good chuckle out of it. The new srings have made a tremendous difference, the tune up on the door was perfect, and showign me how to engage and disengage the automatic vs manual settings on the Genie garage door opener chain was a great help.
Katherine Carter R.
23:53 08 Dec 14
Jerry S.
02:53 06 Dec 14
I was very pleased with Garage Door Medics, Inc. My call was met with immediate response.
Jacob, the technician was very knowledgeable about the system and after a careful inspection he explained each problem very clearly and provide recommendations and options for repair.
One particular problem with the electronic circuitry in the garage door opener required extra trouble-shooting. Rather than replacing expensive parts in hopes of solving the problem he continued to pursue the cause until he was able to correct it. I was very pleased with Jacopb's professionalism. I felt that he was working with me to fix the system at a reasonable cost. I would be most happy to recommend Garage Door Medics to anyone who has needs work on their garage door operating system
Jacob, the technician was very knowledgeable about the system and after a careful inspection he explained each problem very clearly and provide recommendations and options for repair.
One particular problem with the electronic circuitry in the garage door opener required extra trouble-shooting. Rather than replacing expensive parts in hopes of solving the problem he continued to pursue the cause until he was able to correct it. I was very pleased with Jacopb's professionalism. I felt that he was working with me to fix the system at a reasonable cost. I would be most happy to recommend Garage Door Medics to anyone who has needs work on their garage door operating system
Nancy A.
23:30 05 Dec 14
My garage door was occasionally refusing to close in the afternoon. The door acted as if something was interrupting the electric eye. I called Garage Door Medics who had installed the door last March. Technician John K came and assessed the opener and electric eye. All seemed in good working order. John said that he had discovered that the electric eye might malfunction if the sun is hitting the 'send' eye. In fact, each time the door malfunctioned it was a sunny afternoon with the sun on the 'send' eye. So John's advice was to 'shadow' the eye when the problem occurs. John did not charge for his service call. I will call Garage Door Medics in the future.
Gaye H.
22:01 05 Dec 14
Roger L.
21:29 05 Dec 14
I needed to replace a broken torsion spring, and called GD Medics, after seeing the reviews on Yelp. Glad I called. I had an appointment the same day, within 4 hours, and had the service completed in an hour. I had Leonardo Vasquez, and he was a great technician. Very thorough, and efficient. The great custmer service left a very positive impression. I will recommend GD Medics to my friends, and coworkers.
Sandy B.
20:48 05 Dec 14
Our garage door spring broke & I could not open the garage door to get my car out. We called 1st American Home Warranty to place a claim & had a technician at our house the same day. While there to replace the spring the tech checked the rest of the system & showed me how our parts were worn out & needed replacement. He did the work & told us that we should be good for many years to come. I was very satisfied.
Carole J.
21:22 03 Dec 14
Alex (the garage door medic) was on-time, courteous, helpful in explaining the problems; showed proof of work needing to be done.
Would have him and company do any work relating to our garage door. After all, it is a safety issue.
Would have him and company do any work relating to our garage door. After all, it is a safety issue.
Jaime M.
03:00 01 Dec 14
Wife and I are extremely pleased with how quick and professional John was. Very satisfied all the way around.
Paulette Dujka T.
23:09 30 Nov 14
Wow! So impressed with the service and the new garage door opener just installed by Jeff Williams at Garage Door Medics, Inc. He explained what needed to be done and went the extra mile to get it completed and efficiently and in a timely manner. So happy we found this company - recommend them highly, and feel lucky we got Jeff to do the job. Thanks, Jeff!
Milton C.
19:53 28 Nov 14