Broken Rollers & Cables

Did you know that your garage door’s inner workings are more complicated than it looks?

We service more than 10,000 garage doors each year. Often, homeowners are surprised how complicated fixing their garage door can be.

 A key problem: there may be only one broken part but a half dozen other things contributed to being the reason why it broke.

Our job is to diagnose and fix that one big problem. And, if you choose, fix those other little problems that contributed to the one big problem.

It’s fair to say that fixing a garage door is like fixing a car engine. Let’s say your car stopped running—pow!–and you’re stuck on I-5 at 7 am. Oil is spilling out of your car. The first questions in your mind are:

  • How do I get a tow?
  • What’s wrong with my car?
  • How do I fix it?
  • Who can give me a quick oil change?
  • When can I get back to driving it—immediately?

But the real problem may not be just adding five more quarts of oil. It may be a hose or pan problem. Or, something else entirely.

In any event, it may all be interconnected. Much like broken springs, rollers and cables.

As experts, we know the differences in garage door brands and their problems much like auto mechanics know the differences between Hyundai and Beemer engine problems and the intricacies of each one.

For example, you see a broken garage door spring. No wonder the garage won’t open, you say! Now, how do you go about garage door spring replacement? Do it yourself? No possible way! Call us? Yes.

We diagnose and solve big problems; and at your command, we’ll repair the little ones that may have contributed to the big one including garage door spring replacement. Much like your car on the side of the freeway, there’s oil all over but that’s not the whole picture.

Garage Door Medics carry nine types of garage door springs.

The majority of our competition carries far fewer. Since the right springs make the garage door easier to open as well as manage proper torsion and balance, we carry springs for every conceivable problem.

 Your real problems may be the little ones: counterbalance deficiencies; tracks, hinges or rollers that aren’t creating neutral buoyancy; the wrong size spring that was originally installed; or a cable problem.

So, what you thought was the problem–a broken spring—was partially correct. But, a number of other problems led to the spring’s breakage. That is why a master technician is needed today.

To avoid big problems, we recommend a maintenance tune-up.

Our proprietary Signature Tune-Up is a 25-point inspection. We check, adjust and lube your door and opener for wear and tear. We check the little problems to ensure that you don’t meet the big one.

Symptoms are little problems; seizure is the big one. Avoid being on the side of the freeway at rush hour or stuck inside or outside your garage.

Complete the online form. Let us schedule an appointment to avoid that one big problem.