Santee CA Garage Door Service
Garage Door Medics provides 5-star garage door services to the residents of Santee, CA and the surrounding areas. We’ve been your trusted source for garage door repair and replacement since 1990!
To see why your neighbors in Santee, CA count on us for all their garage door needs just read our reviews!
for Santee, CA
Our Reviews by City
Bill - Santee, CA
Preston was the best! He took the time to explain everything and the best way to keep everything maintained. I will use garage door medics anytime and recommend anyone with a garage door to call them.
Dennis - Santee, CA
Preston was on time, very professional and made some minor adjustments to the system to keep it running at peak performance
Cas - Santee, CA
The lady on the phone said I would be charged $99 if they had to fix something and I wouldn’t the charged the $49 house call fee. I would only be charged $49 if they didn’t fix anything. The guy charged me the house call fee and $80 to fix the garage. I was charged $129 when I was only suppose to be charged $99. I do not recommend this place!!
Response from Garage Door Medics:
Hi there, thanks for taking the time to leave us feedback. However, it sounds like there might be some confusion in the pricing that was quoted to you. The $99 is our normal service call fee for repair, the $49 is an assessment fee. Our technician charged you for the $49 assessment fee and the part for a total of $130, which saved you $50. Our technician also went through a range of options with you and you chose for us to complete the repair same day for you. We're sorry you feel this experience did not hit the mark but we provided professional service and saved you $50 on the repair. Let us know if you would like to discuss this with management or if you have any other questions. We would love the opportunity earn your trust again.
Mark - Santee, CA
Vera - Santee, CA
Robert Tagaloni was great! He came out to follow up on a previous service experience and made sure that my wall mounted opener was in working order, sprayed all the door parts and tested the door limits to ensure the door was opening to the correct height, and he made sure all of my questions were answered before he left. And it seems the door is even quieter than before!
Arrived to property in Santee for presold 8'0"x7'0" Clopay section, strut and ORB installation. Installed all parts, lubricated and tightened all necessary hardware, adjusted limits/force settings, tested all safety systems and door/operator running optimally at this time. Next recommended tune up service February 2021.
Arrived to property in Santee and customer stated that door would close, sections would buckle and door would make loud noises. Found 2 intermediate sections buckling and springs fatigued. Customer agreed to new springs and strut. Installed all parts, lubricated and tightened all necessary hardware, adjusted limits/force settings, tested all safety systems, programmed keypad and door/operator running optimally at this time. Next recommended tune up service February 2021.
After hours service, new springs installed on clopay. Lube and tune service.
Arrived to property in Santee for free panel replacement estimate. Inspection found that current door sections are discontinued but components are in still good condition and all 4 sections will need to be replaced. Emailed door/section order forms to Felicity and estimates should be provided within next business day.
Middle door #4 out of 7 doors. cable is of door is 10'x12'3"x2" aluminum glass Reset cables back on added new pin with lock,leveled door replaced 2 hinges that were put incorrectly by someone else I put #4 hinges . Also lubed door .
Arrived to property in Santee and tenant stated that remote stopped working and could not open door with key. Found when using vault release, trolly does not completely disengage and have to manipulate garage door while pulling vault release due to low headroom torsion assembly. Performed systems reset on Genie, reprogrammed remote and systems working optimally. If problem persists where remotes stop working then recommend installing external receiver. Emailed estimate for new external receiver. Lubricated and tightened all necessary hardware, tested all safety systems and door/operator running optimally at this time. Next recommended tune up service January 2021. Ok'd to bill as per customer.
Lube and tune service, door needs a strut.
This estimate is to replace the board in the GDO that was damaged due to water damage. If the leak has not been fixed and water again damages the unit, it will not be covered under warranty. We highly recommend finding the source of the water to avoid future damage. I am not installing the board today because the issue with the leak has not been fixed. I will come back free of charge to I stall the board when the leak has been fixed.
Lube and tune service, older liftmaster motor seems to be in good shape, from 1997.
Arrived to property in Santee for emergency service. Customer stated that door was hit by vehicle and roller came out of track. Upon further inspection found cable on right side looking out spun off drum. Set roller in track and reset cable to drum. After resetting door found springs fatigued. Emailed estimate for new springs. If we return to install parts before 01-22-20, waive service fee to return. Lubricated and tightened all necessary hardware, adjusted open limit, tested all safety systems and door/operator running optimally at this time minus estimated parts needed to be replaced. Next recommended tune up service December 2020.
Adjusted safety eyes and cleaned them up, reset limits and pressure in marantec motor, down pressure was very sensitive. Lube and tune service.
Arrived to property in Santee for annual maintenance check up. Customer stated that when closing door with Genie operator would intermittently stop and come back up. Found red receiving photo eye flashing. Cut new connections and ran new receiving wire with no results. Tested new photo eyes and operator working optimally. Customer agreed to new photo eyes. Upon further inspection found springs fatigued. Emailed customer estimate for new springs. Installed all parts, lubricated and tightened all necessary hardware, tested all safety systems and door/operator running optimally minus estimated parts needed. Next recommended tune up service December 2020.
Arrived to property in Santee and customer stated that Genie screwdrive operator stopped working. At first test found motor seized. Pulled manual release, tested operator and screwdrive would be slow to start, but moving. Removed operator cover and found capacitor corroded and possible cause for issue. Customer agreed on new Genie capacitor. If problem persists then recommend replacing operator and if installed before 12-16-2020 credit capacitor towards new operator. Lubricated and tightened all necessary hardware, tested all safety systems and door/operator running optimally at this time. Next recommended tune up service December 2020.
The board in the motor, has had water damage and it fried the circuit board. Need to see if her hoa is going to cover it r if it's covered.
Attempted repairs on existing opener to no avail. Customer decided to replace unit instead.
Cable came off drum, I was able to rewrap it with issue. Genie motor rail came detached from header bracket. Lube and tune service.
Customer needed annual maintenance on garage door. I tightened chains on garage door opener. Door is in good shape. Santee.
New vault release, when I arrived the remotes worked the door fine. Possible power outage on detached garages. Lubricated. This is a sectional door with a extension spring and pulley setup.
Coupler went bad on screwdrive motor. Replaced with a new one.
Possible bad 888LM. if issue happens again, be sure to bring one out.
Customers keypad was shot. Wanted new keypad for garage door.
Customers door wouldn't close all the way. I adjusted torces and all functions are normal.
Customer garage door wouldn't open. I found that springs inside torquemaster were broken. I installed conventional torsion system. OK TO BILL.
Garage Door Safety Eyes need replacing
Customer garage door remotes stopped working. Went and reprogrammed garage door remotes. Remotes work normal.
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